TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from great product thank you i thoughtt it was farely easy to use. thank you for the product
Date published: 2022-06-28
Rated 5 out of 5 by from Loyal to TurboTax I have been a TurboTax user for over 7 years and I can say now that I know more about taxes than I ever had. It is very educational as it is easy. If I have a question, I can have someone in 5 minutes connected to my account checking it and helping me out. I truly see value in independence and understanding of my finances.
Date published: 2022-06-28
Rated 5 out of 5 by from Taxes Great friendly service would recommend it’s worth extra fee
Date published: 2022-06-28
Rated 5 out of 5 by from Easy to use Just very easy to use and quick. I will always use turbotax
Date published: 2022-06-28
Rated 5 out of 5 by from Comfortable tax review and guidance I had an easy going time correcting my tax return and the way that the system is set up it gave exact instructions on what’s needed and how to get information needed for my return.
Date published: 2022-06-28
Rated 5 out of 5 by from Turbotax was awesome Carlos did an excellent job preparing my 2021 taxes
Date published: 2022-06-28
Rated 3 out of 5 by from Disappointed in 2021 version I have been using Turbo Tax for approx 10 years. I found this years version the most difficult to work with. First off, it wouldn't let me file my extension electronically. It told me to print it and mail it in. I was extremely frustrated. I went to Tax Act and filled an extension electronically. I had chosen for TT to guide me through doing my return. After the first section it dumped me out and no longer guided me through the completing of my return. Each time I completed a section, it started me back at the beginning again and I would have to scroll down to find where I had left off. Needless to say all this was very frustrating and it took me twice as long to complete my return. Before next year, I will decide whether to give TT another chance or move on to another preparers software.
Date published: 2022-06-28
Rated 5 out of 5 by from Excelllent Turbotax was easy to do and the live help was excellent.
Date published: 2022-06-28
Rated 5 out of 5 by from TurboTax is Awesome! Devica was very thorough in the documents that she needed, was able to clarify what information was additionally required, and diligent in followup communications
Date published: 2022-06-28
Rated 5 out of 5 by from i love turbo tax i will say the experience went well im looking for the right langauge and everythang to be coorect.
Date published: 2022-06-28
All TurboTax® Offerings Reviews - Page 4607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great product thank you i thoughtt it was farely easy to use. thank you for the product
Date published: 2022-06-28
Rated 5 out of 5 by from Loyal to TurboTax I have been a TurboTax user for over 7 years and I can say now that I know more about taxes than I ever had. It is very educational as it is easy. If I have a question, I can have someone in 5 minutes connected to my account checking it and helping me out. I truly see value in independence and understanding of my finances.
Date published: 2022-06-28
Rated 5 out of 5 by from Taxes Great friendly service would recommend it’s worth extra fee
Date published: 2022-06-28
Rated 5 out of 5 by from Easy to use Just very easy to use and quick. I will always use turbotax
Date published: 2022-06-28
Rated 5 out of 5 by from Comfortable tax review and guidance I had an easy going time correcting my tax return and the way that the system is set up it gave exact instructions on what’s needed and how to get information needed for my return.
Date published: 2022-06-28
Rated 5 out of 5 by from Turbotax was awesome Carlos did an excellent job preparing my 2021 taxes
Date published: 2022-06-28
Rated 3 out of 5 by from Disappointed in 2021 version I have been using Turbo Tax for approx 10 years. I found this years version the most difficult to work with. First off, it wouldn't let me file my extension electronically. It told me to print it and mail it in. I was extremely frustrated. I went to Tax Act and filled an extension electronically. I had chosen for TT to guide me through doing my return. After the first section it dumped me out and no longer guided me through the completing of my return. Each time I completed a section, it started me back at the beginning again and I would have to scroll down to find where I had left off. Needless to say all this was very frustrating and it took me twice as long to complete my return. Before next year, I will decide whether to give TT another chance or move on to another preparers software.
Date published: 2022-06-28
Rated 5 out of 5 by from Excelllent Turbotax was easy to do and the live help was excellent.
Date published: 2022-06-28
Rated 5 out of 5 by from TurboTax is Awesome! Devica was very thorough in the documents that she needed, was able to clarify what information was additionally required, and diligent in followup communications
Date published: 2022-06-28
Rated 5 out of 5 by from i love turbo tax i will say the experience went well im looking for the right langauge and everythang to be coorect.
Date published: 2022-06-28
All TurboTax® Offerings Reviews - Page 4607