TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent Tool for Taxes TurboTax provides helpful information for every form. We always feel confident that our return is accurate and complete when filing.
Date published: 2021-04-02
Rated 3 out of 5 by from Far Less Useful Than at One Time Ran into a couple of issues a tad more complex than in years past. Turbotax was absolutely not up to the task. Their "community" was totally unhelpful, and any kind of support was almost impossible to find in the software. You can do far better.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awsome. Have used Turbo Tax for 10 years and find it so easy to file our taxes.
Date published: 2021-04-02
Rated 3 out of 5 by from It did the job, but is burdensome and complicated I found it burdensome, complicate and costly. I had to call twice for assistance. Both representative were pleasant, but were not able to resolve the issue. When I finished and tried to e-file, it was unsuccessful. Considering I paid an extra $50 for e-filing 2 state reports, I am out the $50. It did part of the job, but I'm not happy.
Date published: 2021-04-02
Rated 5 out of 5 by from No complaints Pretty self-explanatory. Easy to work with. Taxes got done.
Date published: 2021-04-02
Rated 2 out of 5 by from Hidden fees Kept telling me I had to upgrade. I filled out HSA info and it said upgrade to save and my refund stayed the same anyway.
Date published: 2021-04-02
Rated 5 out of 5 by from using Turbo Tax Program Using Turbo Tax Program to file my tax was very easy to understand and fill out and I also had a live expert help me towards the end and he was very helpful
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo tax is convenient Turbo tax is convenient. I like doing my own taxes when I don't have a lot of data to enter.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is wonderful! It was fine. Your tech support is wonderful. I especially liked Leroy who helped me solve a problem
Date published: 2021-04-02
Rated 5 out of 5 by from I LOVE Turbo Tax! I asked a question about applying my refund to my next year tax bill and received an extremely helpful response in seconds!
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4605
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Tool for Taxes TurboTax provides helpful information for every form. We always feel confident that our return is accurate and complete when filing.
Date published: 2021-04-02
Rated 3 out of 5 by from Far Less Useful Than at One Time Ran into a couple of issues a tad more complex than in years past. Turbotax was absolutely not up to the task. Their "community" was totally unhelpful, and any kind of support was almost impossible to find in the software. You can do far better.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awsome. Have used Turbo Tax for 10 years and find it so easy to file our taxes.
Date published: 2021-04-02
Rated 3 out of 5 by from It did the job, but is burdensome and complicated I found it burdensome, complicate and costly. I had to call twice for assistance. Both representative were pleasant, but were not able to resolve the issue. When I finished and tried to e-file, it was unsuccessful. Considering I paid an extra $50 for e-filing 2 state reports, I am out the $50. It did part of the job, but I'm not happy.
Date published: 2021-04-02
Rated 5 out of 5 by from No complaints Pretty self-explanatory. Easy to work with. Taxes got done.
Date published: 2021-04-02
Rated 2 out of 5 by from Hidden fees Kept telling me I had to upgrade. I filled out HSA info and it said upgrade to save and my refund stayed the same anyway.
Date published: 2021-04-02
Rated 5 out of 5 by from using Turbo Tax Program Using Turbo Tax Program to file my tax was very easy to understand and fill out and I also had a live expert help me towards the end and he was very helpful
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo tax is convenient Turbo tax is convenient. I like doing my own taxes when I don't have a lot of data to enter.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is wonderful! It was fine. Your tech support is wonderful. I especially liked Leroy who helped me solve a problem
Date published: 2021-04-02
Rated 5 out of 5 by from I LOVE Turbo Tax! I asked a question about applying my refund to my next year tax bill and received an extremely helpful response in seconds!
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4605