TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Mel11769 from
Made filing so much easier!
It was a lot quicker than I expected. I liked that I could come back to it. The set up was simple and made filing a breeze. I thought I would need a specialist. But the process has every thing covered I didn't need to. It was nice to still have the peace of mind that someone could help if I needed.
Date published: 2023-04-19
Rated 3 out of 5 by
Sly Silver Fox from
Customer service leaves alot to be desired.
Turbo tax messed up my credit card payment and then I was kept on hold for 2 hours. Then I was told to call back at 7 am. What a joke when your taxes are done and Turbo tax lets you down.
Date published: 2023-04-19
Rated 5 out of 5 by
RichvLucky from
Fantastic!
I've been using Turbotax for years. Great! Love it!
Date published: 2023-04-19
Rated 2 out of 5 by
Jar Jar Binks from MN from
$180 for my taxes? I'll go another route next year
The software works without a problem online but there were some confusing parts that never used to be. The cost of $180 to file my simple state and federal returns with my taxable income only being $15,000 is absurd. I will likely choose a different service next year. I just didn't have the time to monkey around this year and I just had to get it done.
Date published: 2023-04-19
Rated 5 out of 5 by
Nicole2117 from
Turbo Tax was quick and easy
The representative that I spoke with was very knowledgeable and patient with me. He was able to help me with my unique circumstances.
Date published: 2023-04-19
Rated 3 out of 5 by
KCWoodturner from
USING TURBOTAX SINCE 1990
I have been using the service it was on 3.5" hard discs. I liked it much better when you had the program on your computer and could save all the forms with the tax files. There also was a goto button to go to any form or supporting schedule. You didn't have to scroll through hundreds of pages to see what you wanted. it was just so much more user friendly instead of a screen character saying we've got this.
Date published: 2023-04-19
Rated 5 out of 5 by
NolaMogul from
TurboTax is great, even for last minute filers!
Everyone is super helpful and always available. I even got expert help the night of the tax filing deadline!
Date published: 2023-04-19
Rated 4 out of 5 by
Getgitga25 from
TurboTax makes filing easy
It was quick & easy. I had the entire process completed in under an hour.
Date published: 2023-04-19
Rated 5 out of 5 by
Rajaballer from
Turbo Tax is Easy and Great
Provides a lot of options and ensures it looks it all the details, especially for someone that doesn't know them all whether personal information or rental income.
Date published: 2023-04-19
Rated 3 out of 5 by
Pinky57 from
Cost of the service
I did not want the premium service benefits, but somehow, I wad charges foe it.
All TurboTax® Offerings Reviews - Page 461
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mel11769 from
Made filing so much easier!
It was a lot quicker than I expected. I liked that I could come back to it. The set up was simple and made filing a breeze. I thought I would need a specialist. But the process has every thing covered I didn't need to. It was nice to still have the peace of mind that someone could help if I needed.
Date published: 2023-04-19
Rated 3 out of 5 by
Sly Silver Fox from
Customer service leaves alot to be desired.
Turbo tax messed up my credit card payment and then I was kept on hold for 2 hours. Then I was told to call back at 7 am. What a joke when your taxes are done and Turbo tax lets you down.
Date published: 2023-04-19
Rated 5 out of 5 by
RichvLucky from
Fantastic!
I've been using Turbotax for years. Great! Love it!
Date published: 2023-04-19
Rated 2 out of 5 by
Jar Jar Binks from MN from
$180 for my taxes? I'll go another route next year
The software works without a problem online but there were some confusing parts that never used to be. The cost of $180 to file my simple state and federal returns with my taxable income only being $15,000 is absurd. I will likely choose a different service next year. I just didn't have the time to monkey around this year and I just had to get it done.
Date published: 2023-04-19
Rated 5 out of 5 by
Nicole2117 from
Turbo Tax was quick and easy
The representative that I spoke with was very knowledgeable and patient with me. He was able to help me with my unique circumstances.
Date published: 2023-04-19
Rated 3 out of 5 by
KCWoodturner from
USING TURBOTAX SINCE 1990
I have been using the service it was on 3.5" hard discs. I liked it much better when you had the program on your computer and could save all the forms with the tax files. There also was a goto button to go to any form or supporting schedule. You didn't have to scroll through hundreds of pages to see what you wanted. it was just so much more user friendly instead of a screen character saying we've got this.
Date published: 2023-04-19
Rated 5 out of 5 by
NolaMogul from
TurboTax is great, even for last minute filers!
Everyone is super helpful and always available. I even got expert help the night of the tax filing deadline!
Date published: 2023-04-19
Rated 4 out of 5 by
Getgitga25 from
TurboTax makes filing easy
It was quick & easy. I had the entire process completed in under an hour.
Date published: 2023-04-19
Rated 5 out of 5 by
Rajaballer from
Turbo Tax is Easy and Great
Provides a lot of options and ensures it looks it all the details, especially for someone that doesn't know them all whether personal information or rental income.
Date published: 2023-04-19
Rated 3 out of 5 by
Pinky57 from
Cost of the service
I did not want the premium service benefits, but somehow, I wad charges foe it.
All TurboTax® Offerings Reviews - Page 461
Date published: 2023-04-19