TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Joseph was TERRIFIC!!! Joseph was very knowledgeable and very understanding in each step he walked me through it. He made sure everything was correct and made sure nothing was left unanswered. Please give him KUDOS for his excellent work!!! Keep it up Joseph in Georgia!!!
Date published: 2021-04-16
Rated 5 out of 5 by from Good product Very easy to use. Makes seemingly difficult tax issue easy or seem to be. Also covers every situation.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is good. It was a delight to speak and work with each team member. They stayed strong even when technology was not cooperating many times.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is efficient, accurate, and easy-to-use TurboTax does an excellent job of guiding your through the various sections of your tax return (income, deductions, investments, etc.). By doing this exceptionally well, they prompt you with questions and information that helps you to assemble your paperwork and/or online account information to easily plug in to your return. I use credit unions and Fidelity NetBenefits - I would like TurboTax more if they made it easier to directly connect into these accounts to extract data (I was able to do this on some accounts; but not on others) - this required manual input which worked well; just not as convenient. Otherwise, a wonderful, easy and smooth process.
Date published: 2021-04-16
Rated 5 out of 5 by from Filing is easy and has a lot of tools to clarify I only did it by myself because I am always paying high taxes every year.
Date published: 2021-04-16
Rated 4 out of 5 by from Good but rough start-up We could not access last year's corporate files & had to setup everything manually. This is our 5th year of doing our corporate taxes with Turbo Tax & the first time that we could not retrieve our files locally saved files.
Date published: 2021-04-16
Rated 5 out of 5 by from very good helpful very helpful and easy. straight forward. I use them every year
Date published: 2021-04-16
Rated 4 out of 5 by from Reliable and accurate; occasionally clunky. I've used Turbo Tax for about 10 years now, and it has proven to be reliable and relatively user-friendly. Some areas need work, as certain (admittedly esoteric) investment and pension data can throw it for a (literal) "loop." Needs better reference (help) info re K-1 and 1099-B entries, including Straddles. Also seems to repeat itself (i.e., "forgets" that you already answered those questions) more than one would expect. Overall, however, a solid product that has kept pace with the morphing Tax Code, is computationally accurate and is, for the most part, written with the lay person in mind. I've done my/our own taxes since 1968 (including corporate and trusts - with rather complex issues at times) and prepared them for others for many years; I also provided formal legal counsel in tax matters as an attorney. So for me to offer unsolicited appreciation for a tax prep product is more than empty praise.
Date published: 2021-04-16
Rated 5 out of 5 by from Nice and easy! I chose the free edition and I was surprised at how easy it was for me to find everything they needed from me. Every step is laid out for you and it is very convenient. I would recommend it to everyone!
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy to use and i will use it again thanks for making it free
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 4600
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Joseph was TERRIFIC!!! Joseph was very knowledgeable and very understanding in each step he walked me through it. He made sure everything was correct and made sure nothing was left unanswered. Please give him KUDOS for his excellent work!!! Keep it up Joseph in Georgia!!!
Date published: 2021-04-16
Rated 5 out of 5 by from Good product Very easy to use. Makes seemingly difficult tax issue easy or seem to be. Also covers every situation.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is good. It was a delight to speak and work with each team member. They stayed strong even when technology was not cooperating many times.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is efficient, accurate, and easy-to-use TurboTax does an excellent job of guiding your through the various sections of your tax return (income, deductions, investments, etc.). By doing this exceptionally well, they prompt you with questions and information that helps you to assemble your paperwork and/or online account information to easily plug in to your return. I use credit unions and Fidelity NetBenefits - I would like TurboTax more if they made it easier to directly connect into these accounts to extract data (I was able to do this on some accounts; but not on others) - this required manual input which worked well; just not as convenient. Otherwise, a wonderful, easy and smooth process.
Date published: 2021-04-16
Rated 5 out of 5 by from Filing is easy and has a lot of tools to clarify I only did it by myself because I am always paying high taxes every year.
Date published: 2021-04-16
Rated 4 out of 5 by from Good but rough start-up We could not access last year's corporate files & had to setup everything manually. This is our 5th year of doing our corporate taxes with Turbo Tax & the first time that we could not retrieve our files locally saved files.
Date published: 2021-04-16
Rated 5 out of 5 by from very good helpful very helpful and easy. straight forward. I use them every year
Date published: 2021-04-16
Rated 4 out of 5 by from Reliable and accurate; occasionally clunky. I've used Turbo Tax for about 10 years now, and it has proven to be reliable and relatively user-friendly. Some areas need work, as certain (admittedly esoteric) investment and pension data can throw it for a (literal) "loop." Needs better reference (help) info re K-1 and 1099-B entries, including Straddles. Also seems to repeat itself (i.e., "forgets" that you already answered those questions) more than one would expect. Overall, however, a solid product that has kept pace with the morphing Tax Code, is computationally accurate and is, for the most part, written with the lay person in mind. I've done my/our own taxes since 1968 (including corporate and trusts - with rather complex issues at times) and prepared them for others for many years; I also provided formal legal counsel in tax matters as an attorney. So for me to offer unsolicited appreciation for a tax prep product is more than empty praise.
Date published: 2021-04-16
Rated 5 out of 5 by from Nice and easy! I chose the free edition and I was surprised at how easy it was for me to find everything they needed from me. Every step is laid out for you and it is very convenient. I would recommend it to everyone!
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy to use and i will use it again thanks for making it free
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 4600