TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is amazing I have being using Turbo Tax for many year. It is easy to use and follow.
Date published: 2022-03-11
Rated 3 out of 5 by from turbo Tax for 2021 was bad really bad Was a nightmare to install, after I finally install, start my taxes, is nothing working fine, I have to do step by step and save each step, when return to continue was gone!! Is not save it at all.
Date published: 2022-03-11
Rated 5 out of 5 by from Great experience! Turbo tax is great! The information bubbles are super helpful if you get stuck! I am NOT tech-savvy and didn't need customer support although I was glad to have the ability to contact them if needed! Super easy to follow all the steps!
Date published: 2022-03-11
Rated 2 out of 5 by from meh simple to use, but they price you out with all the add ons and etc.. would be better if they didnt charge so much for what it is
Date published: 2022-03-11
Rated 5 out of 5 by from AWESOME SOFTWARE. I have been using every year and it gets better.. better. and better. i can tell you have a dedicated team working on it... Thank you for all you do..
Date published: 2022-03-11
Rated 5 out of 5 by from Customer Service was Excellent Had a small hiccup completing my return , I contacted customer Service my call was returned promptly by Shamika who walked me through the final steps...She was very helpful and polite
Date published: 2022-03-11
Rated 3 out of 5 by from Not worth the Price Normally I have no problem with TurboTax. It's easy to use because it imports all o fly information year to year and keep sit simple. However I was forced to do the premier because I had some dividends. I couldn't backtrack or choose something else. I didn't know this was going to be a thing, I could have paper filled and saved some money.
Date published: 2022-03-11
Rated 1 out of 5 by from Horrible experience I hate this software..last time I plan to use it as was forced to manually add 180 entries over $34 in capital gains..what a piece of junk.
Date published: 2022-03-11
Rated 1 out of 5 by from questions for help are not free the prompts for questions are not helpful and pushes you to go to a live aggent to help you
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax was great Everything went as planned because I never done my taxes by myself
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4595
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing I have being using Turbo Tax for many year. It is easy to use and follow.
Date published: 2022-03-11
Rated 3 out of 5 by from turbo Tax for 2021 was bad really bad Was a nightmare to install, after I finally install, start my taxes, is nothing working fine, I have to do step by step and save each step, when return to continue was gone!! Is not save it at all.
Date published: 2022-03-11
Rated 5 out of 5 by from Great experience! Turbo tax is great! The information bubbles are super helpful if you get stuck! I am NOT tech-savvy and didn't need customer support although I was glad to have the ability to contact them if needed! Super easy to follow all the steps!
Date published: 2022-03-11
Rated 2 out of 5 by from meh simple to use, but they price you out with all the add ons and etc.. would be better if they didnt charge so much for what it is
Date published: 2022-03-11
Rated 5 out of 5 by from AWESOME SOFTWARE. I have been using every year and it gets better.. better. and better. i can tell you have a dedicated team working on it... Thank you for all you do..
Date published: 2022-03-11
Rated 5 out of 5 by from Customer Service was Excellent Had a small hiccup completing my return , I contacted customer Service my call was returned promptly by Shamika who walked me through the final steps...She was very helpful and polite
Date published: 2022-03-11
Rated 3 out of 5 by from Not worth the Price Normally I have no problem with TurboTax. It's easy to use because it imports all o fly information year to year and keep sit simple. However I was forced to do the premier because I had some dividends. I couldn't backtrack or choose something else. I didn't know this was going to be a thing, I could have paper filled and saved some money.
Date published: 2022-03-11
Rated 1 out of 5 by from Horrible experience I hate this software..last time I plan to use it as was forced to manually add 180 entries over $34 in capital gains..what a piece of junk.
Date published: 2022-03-11
Rated 1 out of 5 by from questions for help are not free the prompts for questions are not helpful and pushes you to go to a live aggent to help you
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax was great Everything went as planned because I never done my taxes by myself
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4595