TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from very good finally done, was an interesting experience; used last year
Date published: 2023-04-05
Rated 3 out of 5 by from turbo tax business needs improvement I only need to use this software for a small trust for my sister. I wish I could do this with the personal turbo tax software , so I don't to spend an additional $150.00. This software need to have a running payment / refund window at the top , just like the personal software. I don't like getting to the end to find an entry error that now tells me I owe $200.00 when I know it should be negative! I live in New Mexico and this software does not support New Mexico. I just tells me to go to my state and get the forms. Why don't you provide New Mexico ? At least provide the correct link to take me to the tax forms!
Date published: 2023-04-05
Rated 1 out of 5 by from Intuit Lobbying group I and every tax paying resident of the country would love if your company and other tax filing companies would stop lobbying the government to not send the public a simple tax bill. Your forcing of us, the public, to use filing systems like your is part of why the public has no trust for our government and public officials. Please stop trying to make changes to the government to make my and others lives more complicated just so your pockets can get filled.
Date published: 2023-04-05
Rated 5 out of 5 by from it's good fast and easy fast and easy fast and easy fast and easy fast and easy fast and easy fast and easy
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax was super easy I used a TurboTax expert and they helped a lot. I recently got married and sold my house so the extra help was great for me.
Date published: 2023-04-05
Rated 3 out of 5 by from missing seeing forms as we go help resource is minimal and each year seems to get worse. I like being able to go and review certain tax forms after completing a section to make sure it looks correct to me. I can't find this function any more and really don't get to review all the tax forms until the end of the process.
Date published: 2023-04-05
Rated 4 out of 5 by from Suggestions for improvement It is cumbersome to find the location where the EasyStep answer ends up on the tax form and vice versa. It would be nice if TurboTax offered a bundled price option that includes free e-file of a limited number of state returns (such as 3-5) and download of 2 states
Date published: 2023-04-05
Rated 5 out of 5 by from A Turbotax Client's Review Excellent and very convenient federal tax preparation service on line.
Date published: 2023-04-05
Rated 1 out of 5 by from not impressed I always use H&R block online to file. I was persuaded to try turbo tax. more difficult to navigate, help option was not helpful and so expensive.
Date published: 2023-04-05
Rated 1 out of 5 by from Underwheled Would not take My W-2 from Wells Fargo, would not upload data from ameritrade, would not upload 1099, asked questions that were available on the form uploaded, asked questions that needed no answers and had poor information when asked!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4592
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very good finally done, was an interesting experience; used last year
Date published: 2023-04-05
Rated 3 out of 5 by from turbo tax business needs improvement I only need to use this software for a small trust for my sister. I wish I could do this with the personal turbo tax software , so I don't to spend an additional $150.00. This software need to have a running payment / refund window at the top , just like the personal software. I don't like getting to the end to find an entry error that now tells me I owe $200.00 when I know it should be negative! I live in New Mexico and this software does not support New Mexico. I just tells me to go to my state and get the forms. Why don't you provide New Mexico ? At least provide the correct link to take me to the tax forms!
Date published: 2023-04-05
Rated 1 out of 5 by from Intuit Lobbying group I and every tax paying resident of the country would love if your company and other tax filing companies would stop lobbying the government to not send the public a simple tax bill. Your forcing of us, the public, to use filing systems like your is part of why the public has no trust for our government and public officials. Please stop trying to make changes to the government to make my and others lives more complicated just so your pockets can get filled.
Date published: 2023-04-05
Rated 5 out of 5 by from it's good fast and easy fast and easy fast and easy fast and easy fast and easy fast and easy fast and easy
Date published: 2023-04-05
Rated 5 out of 5 by from Turbo Tax was super easy I used a TurboTax expert and they helped a lot. I recently got married and sold my house so the extra help was great for me.
Date published: 2023-04-05
Rated 3 out of 5 by from missing seeing forms as we go help resource is minimal and each year seems to get worse. I like being able to go and review certain tax forms after completing a section to make sure it looks correct to me. I can't find this function any more and really don't get to review all the tax forms until the end of the process.
Date published: 2023-04-05
Rated 4 out of 5 by from Suggestions for improvement It is cumbersome to find the location where the EasyStep answer ends up on the tax form and vice versa. It would be nice if TurboTax offered a bundled price option that includes free e-file of a limited number of state returns (such as 3-5) and download of 2 states
Date published: 2023-04-05
Rated 5 out of 5 by from A Turbotax Client's Review Excellent and very convenient federal tax preparation service on line.
Date published: 2023-04-05
Rated 1 out of 5 by from not impressed I always use H&R block online to file. I was persuaded to try turbo tax. more difficult to navigate, help option was not helpful and so expensive.
Date published: 2023-04-05
Rated 1 out of 5 by from Underwheled Would not take My W-2 from Wells Fargo, would not upload data from ameritrade, would not upload 1099, asked questions that were available on the form uploaded, asked questions that needed no answers and had poor information when asked!
Date published: 2023-04-05
All TurboTax® Offerings Reviews - Page 4592