TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So easy! Easy, relatively quick, safe, just enough control to be satisfying, but handles some of the complexities that I just don't have time for. Plus, when I didn't have a full understanding of something,I just searched it up in their help resources. Everything is explained in a manner that is easy for the non-tax person to understand. Love it!
Date published: 2023-04-02
Rated 4 out of 5 by from Keeps it simple, but you still need to do the work Great for simplifying taxes, as long as you keep everything you think might have something to do with taxes, you should be able to find where to enter it using turbo tax. It asks most of the questions, but might miss something. For example, solar rebate. But when I searched it, it had clear instructions what to do. Double check the numbers if you use the snap a photo of W2s. I had one that was 200 on camera but 2000 on my W2.
Date published: 2023-04-02
Rated 4 out of 5 by from Not like last year's product Wasn't able to download previously purchased product. Had to buy another and then was made to upgrade. Didn't ask if I wanted to print a hard copy.
Date published: 2023-04-02
Rated 5 out of 5 by from Solid Go To Tax Preparation Software I've been using TurboTax 15+ years to complete my personal taxes and it's always been a breeze, even as my taxes became increasingly more complex.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has made this process so easy and confrontable. It takes it one step at a time and has help buttons to understand anything you are not sure of. I'm thankful for them and how easy they have made this process.
Date published: 2023-04-02
Rated 3 out of 5 by from Great assistance I believe turbotax should be completely free and not just paying for the state
Date published: 2023-04-02
Rated 5 out of 5 by from Wendy is a rockstar Wendy was promt and diligent friendly and very encouraging.
Date published: 2023-04-02
Rated 5 out of 5 by from Fast, Easy, Awesome Took me 20 mins to do my taxes. Just totally awesome!
Date published: 2023-04-02
Rated 2 out of 5 by from the upgrades change prices the upgrades are required to file my retirment plan yet when offered to add the plan the price went from 119 at the begining to 29 back up to 59 when required. cannot go back without clearing all kinds of data and they do not go into detail of whyyyy your return is lowered during the whole process. also got charged this year to file state taxes? next year ill njust go to a cpa with these prices!!!
Date published: 2023-04-02
Rated 4 out of 5 by from Great product I have been using Turbo Tax for over 30 years, I feel good about it so far.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4591
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! Easy, relatively quick, safe, just enough control to be satisfying, but handles some of the complexities that I just don't have time for. Plus, when I didn't have a full understanding of something,I just searched it up in their help resources. Everything is explained in a manner that is easy for the non-tax person to understand. Love it!
Date published: 2023-04-02
Rated 4 out of 5 by from Keeps it simple, but you still need to do the work Great for simplifying taxes, as long as you keep everything you think might have something to do with taxes, you should be able to find where to enter it using turbo tax. It asks most of the questions, but might miss something. For example, solar rebate. But when I searched it, it had clear instructions what to do. Double check the numbers if you use the snap a photo of W2s. I had one that was 200 on camera but 2000 on my W2.
Date published: 2023-04-02
Rated 4 out of 5 by from Not like last year's product Wasn't able to download previously purchased product. Had to buy another and then was made to upgrade. Didn't ask if I wanted to print a hard copy.
Date published: 2023-04-02
Rated 5 out of 5 by from Solid Go To Tax Preparation Software I've been using TurboTax 15+ years to complete my personal taxes and it's always been a breeze, even as my taxes became increasingly more complex.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax has made this process so easy and confrontable. It takes it one step at a time and has help buttons to understand anything you are not sure of. I'm thankful for them and how easy they have made this process.
Date published: 2023-04-02
Rated 3 out of 5 by from Great assistance I believe turbotax should be completely free and not just paying for the state
Date published: 2023-04-02
Rated 5 out of 5 by from Wendy is a rockstar Wendy was promt and diligent friendly and very encouraging.
Date published: 2023-04-02
Rated 5 out of 5 by from Fast, Easy, Awesome Took me 20 mins to do my taxes. Just totally awesome!
Date published: 2023-04-02
Rated 2 out of 5 by from the upgrades change prices the upgrades are required to file my retirment plan yet when offered to add the plan the price went from 119 at the begining to 29 back up to 59 when required. cannot go back without clearing all kinds of data and they do not go into detail of whyyyy your return is lowered during the whole process. also got charged this year to file state taxes? next year ill njust go to a cpa with these prices!!!
Date published: 2023-04-02
Rated 4 out of 5 by from Great product I have been using Turbo Tax for over 30 years, I feel good about it so far.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4591