TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Software is good The Software is good, but it's becoming a little too expensive, they don't even offer the free version anymore
Date published: 2023-03-26
Rated 4 out of 5 by from great I appreciated the telephone and online I received and I like how I can read and answer the questions in plain language
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Very easy to follow , they save info from the year before so when you first start you are 50% done .. I love turbo tax
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is fast and easy Great experience doing my taxes alone. I was terrified but it was so easy to follow!
Date published: 2023-03-26
Rated 3 out of 5 by from ok to use. Definitely could improve Some suggestions are to offer a log that tracks changes of input data and the resulting outcome. Sometimes I would enter info and see a change in the tax and later realize I made a mistake. The program does not offer a way to see your latest changes so you can backtrack. It would be helpful to be able to easily see forms like 1099B data. I found it very difficult to find that info after entering or importing. When printing the program defaults to 110% zoom so my first print was wasted. Several items were carried over from previous forms or years data and then the program asks to have it all re-entered again. Don't understand your attempt to carryover info and then force reentering.
Date published: 2023-03-26
Rated 3 out of 5 by from Products and prices Overall good experience. I wish you showed all the available products and discounts more transparently. I feel like my tax situation works for the free version 1040ez, but your system just keeps directing me away from that option.
Date published: 2023-03-26
Rated 5 out of 5 by from fast and easy Always been great and easy to use. Will be back next year.
Date published: 2023-03-26
Rated 4 out of 5 by from 3 years I love being able to give the stress of tax time over to turbotax and trust it will be d
Date published: 2023-03-26
Rated 4 out of 5 by from Pyments There should be full disclosure about the fees for both state, federal and transition fees.
Date published: 2023-03-26
Rated 5 out of 5 by from Dawn S. was awesome Takes stress out of this and Dawn S. was great walking me through the process
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Software is good The Software is good, but it's becoming a little too expensive, they don't even offer the free version anymore
Date published: 2023-03-26
Rated 4 out of 5 by from great I appreciated the telephone and online I received and I like how I can read and answer the questions in plain language
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Very easy to follow , they save info from the year before so when you first start you are 50% done .. I love turbo tax
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is fast and easy Great experience doing my taxes alone. I was terrified but it was so easy to follow!
Date published: 2023-03-26
Rated 3 out of 5 by from ok to use. Definitely could improve Some suggestions are to offer a log that tracks changes of input data and the resulting outcome. Sometimes I would enter info and see a change in the tax and later realize I made a mistake. The program does not offer a way to see your latest changes so you can backtrack. It would be helpful to be able to easily see forms like 1099B data. I found it very difficult to find that info after entering or importing. When printing the program defaults to 110% zoom so my first print was wasted. Several items were carried over from previous forms or years data and then the program asks to have it all re-entered again. Don't understand your attempt to carryover info and then force reentering.
Date published: 2023-03-26
Rated 3 out of 5 by from Products and prices Overall good experience. I wish you showed all the available products and discounts more transparently. I feel like my tax situation works for the free version 1040ez, but your system just keeps directing me away from that option.
Date published: 2023-03-26
Rated 5 out of 5 by from fast and easy Always been great and easy to use. Will be back next year.
Date published: 2023-03-26
Rated 4 out of 5 by from 3 years I love being able to give the stress of tax time over to turbotax and trust it will be d
Date published: 2023-03-26
Rated 4 out of 5 by from Pyments There should be full disclosure about the fees for both state, federal and transition fees.
Date published: 2023-03-26
Rated 5 out of 5 by from Dawn S. was awesome Takes stress out of this and Dawn S. was great walking me through the process
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 460