TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax Deluxe My first time using. Not bad it took me a little over two hours to go through everything. But ok.
Date published: 2022-03-18
Rated 4 out of 5 by from Pretty Good Seems like they added extra steps in the filing process but still wasn't too bad to do
Date published: 2022-03-18
Rated 5 out of 5 by from Great system Had a great experience with 2 reps. They both did an outstanding job.
Date published: 2022-03-18
Rated 4 out of 5 by from 1st Timer Not everything was intuitive, but after speaking to tax specialist it got easier. I plan to use TurboTax next year.
Date published: 2022-03-18
Rated 5 out of 5 by from I love turbo tax they explained everything clearly They are quick and reliable and i will recommend them to friends and family
Date published: 2022-03-18
Rated 3 out of 5 by from Arrrrgh Easy to use, just fill in the blanks. Hard to edit, auto-download of info entered wrong info I couldn't edit, had to delete, start over, and hand-input everything. So, not so easy to use after all.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience and very thorough! The Turbo Tax expert was knowledgeable and thorough in getting the details needed to do our taxes and answered all questions promptly.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax was great Turbotax was easy to use. this was my first time using turbotax and whenever I had questions and used the live chat the tax experts (Beatrice & Christin), they were great. to really ensure I was doing everything correctly, I eventually opted to have full service and Lachey was fabulous.
Date published: 2022-03-18
Rated 4 out of 5 by from Almost Awesome As always, fairly easy to use. However, this year I used a disc copy of Turbo Tax and last I used a download version, so initially TT could not find last year's taxes on my computer. The two need to "talk" to each other more easily.
Date published: 2022-03-18
Rated 4 out of 5 by from Overall good experience Mostly went smoothly. Only had to get past minor issues. Talked with Turbotax support personnel twice. Resolved my issues. Note that they are not tax experts, only Turbotax experts. Most of the help was searchng for and finding the answers to questions.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4590
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Deluxe My first time using. Not bad it took me a little over two hours to go through everything. But ok.
Date published: 2022-03-18
Rated 4 out of 5 by from Pretty Good Seems like they added extra steps in the filing process but still wasn't too bad to do
Date published: 2022-03-18
Rated 5 out of 5 by from Great system Had a great experience with 2 reps. They both did an outstanding job.
Date published: 2022-03-18
Rated 4 out of 5 by from 1st Timer Not everything was intuitive, but after speaking to tax specialist it got easier. I plan to use TurboTax next year.
Date published: 2022-03-18
Rated 5 out of 5 by from I love turbo tax they explained everything clearly They are quick and reliable and i will recommend them to friends and family
Date published: 2022-03-18
Rated 3 out of 5 by from Arrrrgh Easy to use, just fill in the blanks. Hard to edit, auto-download of info entered wrong info I couldn't edit, had to delete, start over, and hand-input everything. So, not so easy to use after all.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience and very thorough! The Turbo Tax expert was knowledgeable and thorough in getting the details needed to do our taxes and answered all questions promptly.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax was great Turbotax was easy to use. this was my first time using turbotax and whenever I had questions and used the live chat the tax experts (Beatrice & Christin), they were great. to really ensure I was doing everything correctly, I eventually opted to have full service and Lachey was fabulous.
Date published: 2022-03-18
Rated 4 out of 5 by from Almost Awesome As always, fairly easy to use. However, this year I used a disc copy of Turbo Tax and last I used a download version, so initially TT could not find last year's taxes on my computer. The two need to "talk" to each other more easily.
Date published: 2022-03-18
Rated 4 out of 5 by from Overall good experience Mostly went smoothly. Only had to get past minor issues. Talked with Turbotax support personnel twice. Resolved my issues. Note that they are not tax experts, only Turbotax experts. Most of the help was searchng for and finding the answers to questions.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4590