TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
turbotaxsucksyou from
Lousy Product
It reminds me of software used 20yrs ago - no AI, no easy fix methods when it comes to electronic filing. Then they have the guts to raise the price every year with no improvements.
Date published: 2023-04-03
Rated 5 out of 5 by
Linda816 from
Love Turbo Tax
So easy to use. The questions help you make accurate choices and the help menu is easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by
Matt_review from
Your lobbyists are the only reason you exist.
I would suggest not springing that you now charge for state filings. That was an unpleasant surprise at the end. Heard HR block doesnt. Likely going to do more research next year and use them. Unless we go to a flat tax and you go out of business. Your software is easy to use, but I dont like the business model.
Date published: 2023-04-02
Rated 5 out of 5 by
HappyTax22 from
Made it pretty easy
We have some complexity - an LLC and investment and a salary. TurboTax made it easy to put everything together. I spend less time filing with TurboTax than I used to spend just preparing to give all my info to an accountant.
Date published: 2023-04-02
Rated 4 out of 5 by
Dev C from
Turbotax expeience
Overall very good. A few tinks are a little difficult to find
Date published: 2023-04-02
Rated 1 out of 5 by
surdoblade from
I was charged half of my return!
Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by
Ernest H from
Great!
Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by
Greg423 from
Turbo tax works well
User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by
aarndsof from
unhelpful and frustrating
The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by
Carl21000 from
Turbo Tax has gotten quite expensive
Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
All TurboTax® Offerings Reviews - Page 4589
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
turbotaxsucksyou from
Lousy Product
It reminds me of software used 20yrs ago - no AI, no easy fix methods when it comes to electronic filing. Then they have the guts to raise the price every year with no improvements.
Date published: 2023-04-03
Rated 5 out of 5 by
Linda816 from
Love Turbo Tax
So easy to use. The questions help you make accurate choices and the help menu is easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by
Matt_review from
Your lobbyists are the only reason you exist.
I would suggest not springing that you now charge for state filings. That was an unpleasant surprise at the end. Heard HR block doesnt. Likely going to do more research next year and use them. Unless we go to a flat tax and you go out of business. Your software is easy to use, but I dont like the business model.
Date published: 2023-04-02
Rated 5 out of 5 by
HappyTax22 from
Made it pretty easy
We have some complexity - an LLC and investment and a salary. TurboTax made it easy to put everything together. I spend less time filing with TurboTax than I used to spend just preparing to give all my info to an accountant.
Date published: 2023-04-02
Rated 4 out of 5 by
Dev C from
Turbotax expeience
Overall very good. A few tinks are a little difficult to find
Date published: 2023-04-02
Rated 1 out of 5 by
surdoblade from
I was charged half of my return!
Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by
Ernest H from
Great!
Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by
Greg423 from
Turbo tax works well
User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by
aarndsof from
unhelpful and frustrating
The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by
Carl21000 from
Turbo Tax has gotten quite expensive
Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
All TurboTax® Offerings Reviews - Page 4589
Date published: 2023-04-02