TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Using TurboTax forever Overall it makes it easy to prepare tax return using the software. They software has improved over time and is user friendly; but I feel there is still scope for improvement in some areas, like foreign tax credits, and in prompting appropriate next step every step of the way to make it a smooth experience.
Date published: 2022-03-18
Rated 5 out of 5 by from Works Great Each Year TurboTax gets better, I'm Completely satisfied!
Date published: 2022-03-18
Rated 5 out of 5 by from Great Services Dennis was thorough and helped in every aspect of the process.
Date published: 2022-03-18
Rated 5 out of 5 by from I'm a long-time user - a really long time! I'm very much satisfied with Turbotax's ease of use, "friendliness" and accuracy. To be fair, I did have a product reliability problem where Turbotax was generating error 70001 in Windows. I could not continue and had to uninstall and reinstall many times before the computer quieted down and let me finish my return. I Googled the problem and saw that many other users had this problem. I sought help from Turbotax and they were not able to help me. If this happens next year I'm not sure at this time whether I'll maintain my loyaty.
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful...they answered all my questions I'm a senior, and used premium since I itemized, and had their help in figuring where/what to fill in. Going to use them next year too!
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo Tax is good did not have to talk to a person this year as i used it last year and they helped me with my first time use last year.
Date published: 2022-03-18
Rated 4 out of 5 by from turbo needs some explaining in areas but help call great
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. Transfer of forms and data from brokers saves time.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is what I use every year. The program has been made even easier with helpful guided information.
Date published: 2022-03-18
Rated 5 out of 5 by from Very happy with TurboTax Live Full Service This is great service! My taxes were rather complicated this year, and the tax expert was very knowledgeable and was very responsive. I'll do this again next year!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4581
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Using TurboTax forever Overall it makes it easy to prepare tax return using the software. They software has improved over time and is user friendly; but I feel there is still scope for improvement in some areas, like foreign tax credits, and in prompting appropriate next step every step of the way to make it a smooth experience.
Date published: 2022-03-18
Rated 5 out of 5 by from Works Great Each Year TurboTax gets better, I'm Completely satisfied!
Date published: 2022-03-18
Rated 5 out of 5 by from Great Services Dennis was thorough and helped in every aspect of the process.
Date published: 2022-03-18
Rated 5 out of 5 by from I'm a long-time user - a really long time! I'm very much satisfied with Turbotax's ease of use, "friendliness" and accuracy. To be fair, I did have a product reliability problem where Turbotax was generating error 70001 in Windows. I could not continue and had to uninstall and reinstall many times before the computer quieted down and let me finish my return. I Googled the problem and saw that many other users had this problem. I sought help from Turbotax and they were not able to help me. If this happens next year I'm not sure at this time whether I'll maintain my loyaty.
Date published: 2022-03-18
Rated 5 out of 5 by from Wonderful...they answered all my questions I'm a senior, and used premium since I itemized, and had their help in figuring where/what to fill in. Going to use them next year too!
Date published: 2022-03-18
Rated 3 out of 5 by from Turbo Tax is good did not have to talk to a person this year as i used it last year and they helped me with my first time use last year.
Date published: 2022-03-18
Rated 4 out of 5 by from turbo needs some explaining in areas but help call great
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use. Transfer of forms and data from brokers saves time.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is what I use every year. The program has been made even easier with helpful guided information.
Date published: 2022-03-18
Rated 5 out of 5 by from Very happy with TurboTax Live Full Service This is great service! My taxes were rather complicated this year, and the tax expert was very knowledgeable and was very responsive. I'll do this again next year!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4581