TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Simple enough for anyone to use. I heard they’re not doing free tax returns anymore so I’d keep an eye on that
Date published: 2022-03-12
Rated 4 out of 5 by from it is pretty good it is pretty good. several forms are hard to find and change, eg I had loaned my s corp some money and wanted to account for it, but the forms were confusing, hard to find, and when i gave up and tried to eliminate them they took on a life of their own and kept coming back though i deleted them. I had to start with a fresh copy of my tax form and do it all again.
Date published: 2022-03-12
Rated 2 out of 5 by from Turbo Tax is ok, not that great. Your city returns were so incorrect I ended up not using them and will have to file 'by hand'. If I am paying $100, I should be able to receive valid city returns. This isn't about e-filing, it's about how incorrect and un-editable the city data is.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is great! Fantastic User Interface and helpful tips! Like the ease of use.
Date published: 2022-03-12
Rated 5 out of 5 by from great service it was easy to follow and I was able to do everything as instructed
Date published: 2022-03-12
Rated 2 out of 5 by from marginal I was delayed by over one month with filing my returns and I was due a significant refund. Why? Because Turbo Tax did not have an updated form for the alternative tax credit for electric cars even though the updated form was available on the IRS website. Guessing TT did not hire enough staff to update forms so I could not access the correct form or e-file until 3/12!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax Home and Business is awesome It is very easy to use, it has great graphic interaction tools.
Date published: 2022-03-12
Rated 5 out of 5 by from Great easy It was easy to use and very friendly i learned alot about taxes
Date published: 2022-03-12
Rated 4 out of 5 by from Payment screen is too large The buttons at the bottom of the 'pay with a credit card' for state filing fee only show the top of a blue line. I had to guess that was a button
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is a great help used turbo tax every year for 3 years to file taxes. used turbo tax help this year and my agent was amazing!!
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Simple enough for anyone to use. I heard they’re not doing free tax returns anymore so I’d keep an eye on that
Date published: 2022-03-12
Rated 4 out of 5 by from it is pretty good it is pretty good. several forms are hard to find and change, eg I had loaned my s corp some money and wanted to account for it, but the forms were confusing, hard to find, and when i gave up and tried to eliminate them they took on a life of their own and kept coming back though i deleted them. I had to start with a fresh copy of my tax form and do it all again.
Date published: 2022-03-12
Rated 2 out of 5 by from Turbo Tax is ok, not that great. Your city returns were so incorrect I ended up not using them and will have to file 'by hand'. If I am paying $100, I should be able to receive valid city returns. This isn't about e-filing, it's about how incorrect and un-editable the city data is.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is great! Fantastic User Interface and helpful tips! Like the ease of use.
Date published: 2022-03-12
Rated 5 out of 5 by from great service it was easy to follow and I was able to do everything as instructed
Date published: 2022-03-12
Rated 2 out of 5 by from marginal I was delayed by over one month with filing my returns and I was due a significant refund. Why? Because Turbo Tax did not have an updated form for the alternative tax credit for electric cars even though the updated form was available on the IRS website. Guessing TT did not hire enough staff to update forms so I could not access the correct form or e-file until 3/12!
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax Home and Business is awesome It is very easy to use, it has great graphic interaction tools.
Date published: 2022-03-12
Rated 5 out of 5 by from Great easy It was easy to use and very friendly i learned alot about taxes
Date published: 2022-03-12
Rated 4 out of 5 by from Payment screen is too large The buttons at the bottom of the 'pay with a credit card' for state filing fee only show the top of a blue line. I had to guess that was a button
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is a great help used turbo tax every year for 3 years to file taxes. used turbo tax help this year and my agent was amazing!!
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4580