TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Terry8632 from
Turbo Tax Review
This is my second year so worked easier. There are still some areas that are not intuitive especially worksheet entry vs direct. The help limited to software knowledge not tax knowledge.
Date published: 2022-07-14
Rated 5 out of 5 by
r0sebud16 from
SIMPLE
This website is hassle-free and simple. I enjoyed using it!
Date published: 2022-07-14
Rated 5 out of 5 by
Riichard from
Bonnie the CPA at Turbo Tax is awesome!
Excellent CPA excellent and fast at being responsive and answering questions, very detailed.
Date published: 2022-07-14
Rated 5 out of 5 by
damnthemansavethempire from
taxes
taxeas are terrible and I like it better when someone else does them for me.
Date published: 2022-07-14
Rated 5 out of 5 by
VDupree from
Great
Just need more help when it breaks down your take situation
Date published: 2022-07-14
Rated 5 out of 5 by
CoryL66 from
Fantastic Service
Wonderful experience as always. Live help was wonderful and extremely helpful. The CPA was knowledgeable and helped me understand how to file.
Date published: 2022-07-14
Rated 4 out of 5 by
Marv2022 from
My TurboTax Live experience was great!
Having moved from state to state, I was satisfied with my TurboTax experience and the work I did with my live agent.
Date published: 2022-07-14
Rated 3 out of 5 by
villanova fan from
GOOD ONE BIG PROBLEM AREA
Normally Turbo Tax is excellent. The handling of a 1031 tax deferred exchange is BAD. You need clear instructions or build in automatic handling. I would not have been able to do the return if I had not read the user comments. Specifically that you do not report the sale but go directly to the exchange. I suspect you do not put a lot of time and effort into this area because it is most likely a rare occurence for TT users.
Date published: 2022-07-14
Rated 5 out of 5 by
lsmithy from
Wonderful
Easy to follow on line and it is always giving you the chance to review your info before submitting
Date published: 2022-07-14
Rated 5 out of 5 by
TeresaV14082022 from
TurboTax is awesome
No problems and very quick and walked me through my whole tax return
All TurboTax® Offerings Reviews - Page 4576
Date published: 2022-07-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Terry8632 from
Turbo Tax Review
This is my second year so worked easier. There are still some areas that are not intuitive especially worksheet entry vs direct. The help limited to software knowledge not tax knowledge.
Date published: 2022-07-14
Rated 5 out of 5 by
r0sebud16 from
SIMPLE
This website is hassle-free and simple. I enjoyed using it!
Date published: 2022-07-14
Rated 5 out of 5 by
Riichard from
Bonnie the CPA at Turbo Tax is awesome!
Excellent CPA excellent and fast at being responsive and answering questions, very detailed.
Date published: 2022-07-14
Rated 5 out of 5 by
damnthemansavethempire from
taxes
taxeas are terrible and I like it better when someone else does them for me.
Date published: 2022-07-14
Rated 5 out of 5 by
VDupree from
Great
Just need more help when it breaks down your take situation
Date published: 2022-07-14
Rated 5 out of 5 by
CoryL66 from
Fantastic Service
Wonderful experience as always. Live help was wonderful and extremely helpful. The CPA was knowledgeable and helped me understand how to file.
Date published: 2022-07-14
Rated 4 out of 5 by
Marv2022 from
My TurboTax Live experience was great!
Having moved from state to state, I was satisfied with my TurboTax experience and the work I did with my live agent.
Date published: 2022-07-14
Rated 3 out of 5 by
villanova fan from
GOOD ONE BIG PROBLEM AREA
Normally Turbo Tax is excellent. The handling of a 1031 tax deferred exchange is BAD. You need clear instructions or build in automatic handling. I would not have been able to do the return if I had not read the user comments. Specifically that you do not report the sale but go directly to the exchange. I suspect you do not put a lot of time and effort into this area because it is most likely a rare occurence for TT users.
Date published: 2022-07-14
Rated 5 out of 5 by
lsmithy from
Wonderful
Easy to follow on line and it is always giving you the chance to review your info before submitting
Date published: 2022-07-14
Rated 5 out of 5 by
TeresaV14082022 from
TurboTax is awesome
No problems and very quick and walked me through my whole tax return
All TurboTax® Offerings Reviews - Page 4576
Date published: 2022-07-14