TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax is superb! I initially tried FreeFile. This app was so easy to use and the instructions were clear and direct. Your agent Tom from Oregon helped uncover a program glitch affecting MA filers who have State Pension income. He worked with me and others at Turbo Tax over a 2-day period to correct the problem so my return could be completed and filed. He was very patient and please to work with. He exceeded all expectations! However, this glitch needs to be addressed at another level to eliminate the problem for all other users. Otherwise, a great program. I tried to file with FreeFile, but that turned into a nightmare because I had to type in all my W-2 and 1099R data manually. I liked that your program allowed me to scan the forms on my desktop and click/drag them into your files. Easy-Peasy!!! Thanks so much!!!
Date published: 2021-03-30
Rated 5 out of 5 by from Great product It was simple to use. Very user friendly and detailed.
Date published: 2021-03-30
Rated 5 out of 5 by from Great Service If you can follow prompts you can do your Taxes they make it easy
Date published: 2021-03-30
Rated 5 out of 5 by from Always up tp date Have been using Turbo Tax for about 12 years now. Tried others but I think this is the easiest to use.
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax is so easy to use ! Well at first I was skeptical of doing my taxes for the first time online by myself but it was actually really easy! Definitely worth the time for the first time ever doing my taxes.
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax is World Class and Easy I love TurboTax have been using them for years. The tax professional came on live and was personable and I feel as if I was in their office. He even taught me some ways to save money on my return and advised me for next years taxes!
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax is Great! Awesome service, affordable and super easy to use!
Date published: 2021-03-30
Rated 3 out of 5 by from SOME ISSUES It was confusing for me when I entered the HSA information. (Item 12 a, b c on W2)
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is Great! It was super easy. I love Turbo Tax! I will use it next year.
Date published: 2021-03-30
Rated 5 out of 5 by from Such a Relief!!! As a recent widow, this was my first time preparing taxes since my husband used to do this. I called the Tax Experts a couple of times and they were extremely helpful & patient. The help offered describing tax law was so helpful! Thank you for your kindness & limitless patience.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is superb! I initially tried FreeFile. This app was so easy to use and the instructions were clear and direct. Your agent Tom from Oregon helped uncover a program glitch affecting MA filers who have State Pension income. He worked with me and others at Turbo Tax over a 2-day period to correct the problem so my return could be completed and filed. He was very patient and please to work with. He exceeded all expectations! However, this glitch needs to be addressed at another level to eliminate the problem for all other users. Otherwise, a great program. I tried to file with FreeFile, but that turned into a nightmare because I had to type in all my W-2 and 1099R data manually. I liked that your program allowed me to scan the forms on my desktop and click/drag them into your files. Easy-Peasy!!! Thanks so much!!!
Date published: 2021-03-30
Rated 5 out of 5 by from Great product It was simple to use. Very user friendly and detailed.
Date published: 2021-03-30
Rated 5 out of 5 by from Great Service If you can follow prompts you can do your Taxes they make it easy
Date published: 2021-03-30
Rated 5 out of 5 by from Always up tp date Have been using Turbo Tax for about 12 years now. Tried others but I think this is the easiest to use.
Date published: 2021-03-30
Rated 4 out of 5 by from TurboTax is so easy to use ! Well at first I was skeptical of doing my taxes for the first time online by myself but it was actually really easy! Definitely worth the time for the first time ever doing my taxes.
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax is World Class and Easy I love TurboTax have been using them for years. The tax professional came on live and was personable and I feel as if I was in their office. He even taught me some ways to save money on my return and advised me for next years taxes!
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTax is Great! Awesome service, affordable and super easy to use!
Date published: 2021-03-30
Rated 3 out of 5 by from SOME ISSUES It was confusing for me when I entered the HSA information. (Item 12 a, b c on W2)
Date published: 2021-03-30
Rated 5 out of 5 by from Turbo Tax is Great! It was super easy. I love Turbo Tax! I will use it next year.
Date published: 2021-03-30
Rated 5 out of 5 by from Such a Relief!!! As a recent widow, this was my first time preparing taxes since my husband used to do this. I called the Tax Experts a couple of times and they were extremely helpful & patient. The help offered describing tax law was so helpful! Thank you for your kindness & limitless patience.
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 4574