TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TurboTax Gets the Job Done We have simple taxes and TurboTax keeps things that way. We had some software glitches and were frustrated not to be able to talk to anyone about those. Turbotax wanted us to upgrade to a premium price before we could talk to a human. Our questions weren't tax related, they were software related. Why pay more to get help with product problems?
Date published: 2023-04-03
Rated 5 out of 5 by from amazing this is awesome the first time I have used this and it was easy for me thank you so much for making it easy
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is great This year was a little complicated with the extras income 1099s I had to do. but turbo tax helped me accomplish them easily Thanks Turbo Tax
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is fast and easy to use! Twice I was stuck filling out different forms, and both times I get fast and effective help from the Turbo Tax experts. Many thanks for your help!!!
Date published: 2023-04-03
Rated 5 out of 5 by from Great experience Everything was great except Morgan Stanley Stock Connect 1099 form doesn't have gain/loss info and you have manually enter all the values which is a very tedious proces.
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax is the best option to file taxes Very friendly, fast and accurate. I been filing for 3 years from know with turbo tax and no problems.5 stars
Date published: 2023-04-03
Rated 1 out of 5 by from Hidden Fees EVERYWHERE They try to make it seem easy for you, but in reality, all of the "tips and tricks" to make it easier cost you!! They are NOT forthcoming about the cost of these tricks, and it takes much more effort to go back and change responses and undo any help they've given than to just let it slide and eat the cost. Beware of the hidden fees!
Date published: 2023-04-03
Rated 1 out of 5 by from Lousy Product It reminds me of software used 20yrs ago - no AI, no easy fix methods when it comes to electronic filing. Then they have the guts to raise the price every year with no improvements.
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo Tax So easy to use. The questions help you make accurate choices and the help menu is easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by from Your lobbyists are the only reason you exist. I would suggest not springing that you now charge for state filings. That was an unpleasant surprise at the end. Heard HR block doesnt. Likely going to do more research next year and use them. Unless we go to a flat tax and you go out of business. Your software is easy to use, but I dont like the business model.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax Gets the Job Done We have simple taxes and TurboTax keeps things that way. We had some software glitches and were frustrated not to be able to talk to anyone about those. Turbotax wanted us to upgrade to a premium price before we could talk to a human. Our questions weren't tax related, they were software related. Why pay more to get help with product problems?
Date published: 2023-04-03
Rated 5 out of 5 by from amazing this is awesome the first time I have used this and it was easy for me thank you so much for making it easy
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is great This year was a little complicated with the extras income 1099s I had to do. but turbo tax helped me accomplish them easily Thanks Turbo Tax
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is fast and easy to use! Twice I was stuck filling out different forms, and both times I get fast and effective help from the Turbo Tax experts. Many thanks for your help!!!
Date published: 2023-04-03
Rated 5 out of 5 by from Great experience Everything was great except Morgan Stanley Stock Connect 1099 form doesn't have gain/loss info and you have manually enter all the values which is a very tedious proces.
Date published: 2023-04-03
Rated 5 out of 5 by from turbo tax is the best option to file taxes Very friendly, fast and accurate. I been filing for 3 years from know with turbo tax and no problems.5 stars
Date published: 2023-04-03
Rated 1 out of 5 by from Hidden Fees EVERYWHERE They try to make it seem easy for you, but in reality, all of the "tips and tricks" to make it easier cost you!! They are NOT forthcoming about the cost of these tricks, and it takes much more effort to go back and change responses and undo any help they've given than to just let it slide and eat the cost. Beware of the hidden fees!
Date published: 2023-04-03
Rated 1 out of 5 by from Lousy Product It reminds me of software used 20yrs ago - no AI, no easy fix methods when it comes to electronic filing. Then they have the guts to raise the price every year with no improvements.
Date published: 2023-04-03
Rated 5 out of 5 by from Love Turbo Tax So easy to use. The questions help you make accurate choices and the help menu is easy to use.
Date published: 2023-04-02
Rated 2 out of 5 by from Your lobbyists are the only reason you exist. I would suggest not springing that you now charge for state filings. That was an unpleasant surprise at the end. Heard HR block doesnt. Likely going to do more research next year and use them. Unless we go to a flat tax and you go out of business. Your software is easy to use, but I dont like the business model.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4573