TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Work by Angela I had a great experience with Angela, She was able to quickly and expertly get my taxes ready to prepare. Additionally, she followed up with me on any question I had. Thanks!
Date published: 2022-07-01
Rated 5 out of 5 by from Turbo tax is so easy Its so easy to file with turbo tax! Thank you for making my life easier
Date published: 2022-07-01
Rated 5 out of 5 by from Thank You Turbo Tax My expert tax advisor did an incredible job and went above and beyond to get the best possible result for me
Date published: 2022-07-01
Rated 5 out of 5 by from Carla at Turbotax was amazing Carla was very thorough and patient in helping us figure out our error
Date published: 2022-07-01
Rated 5 out of 5 by from Great for doing taxes on your own I hit a couple snags along the way. I was able to access the live help and got quick responses. They were able to help me each time.
Date published: 2022-07-01
Rated 5 out of 5 by from KY it was great i would use it again very easy to use
Date published: 2022-07-01
Rated 4 out of 5 by from USER FRIENDLY Turbo Tx is the only Tax program I've ever used! I recommend it to EVERYONE that prefers to do their own taxes.
Date published: 2022-07-01
Rated 1 out of 5 by from Terrible Wait Time My first tax expert paired with me was a woman who never answered my texts. She would go weeks/months without answering me. I sent her maybe 6 texts in a row over a week period with no reply. She even told me my taxes were done and she transferred me to someone new. Weeks later and I find out she actually didn't. I waited all that time for nothing until I had to eventually switch to a new person. I found it ridiculous that I was still expected to pay the amount in full considering the terrible and unprofessional service I received.
Date published: 2022-07-01
Rated 2 out of 5 by from Couldnt efil state This has made my son miss out on 750 dollars we would have received from Colorado, but couldnt because its due by 6/30 and I spent all night trying to efile it and it wouldnt take payment for the state taxes so it wouldnt file. It wouldn't update the payment to include the state
Date published: 2022-07-01
Rated 5 out of 5 by from AMAZING IT WAS FAST & EASY LETS JUST HOPE EVERYTHIMG IS CORRECT
Date published: 2022-07-01
All TurboTax® Offerings Reviews - Page 458
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Work by Angela I had a great experience with Angela, She was able to quickly and expertly get my taxes ready to prepare. Additionally, she followed up with me on any question I had. Thanks!
Date published: 2022-07-01
Rated 5 out of 5 by from Turbo tax is so easy Its so easy to file with turbo tax! Thank you for making my life easier
Date published: 2022-07-01
Rated 5 out of 5 by from Thank You Turbo Tax My expert tax advisor did an incredible job and went above and beyond to get the best possible result for me
Date published: 2022-07-01
Rated 5 out of 5 by from Carla at Turbotax was amazing Carla was very thorough and patient in helping us figure out our error
Date published: 2022-07-01
Rated 5 out of 5 by from Great for doing taxes on your own I hit a couple snags along the way. I was able to access the live help and got quick responses. They were able to help me each time.
Date published: 2022-07-01
Rated 5 out of 5 by from KY it was great i would use it again very easy to use
Date published: 2022-07-01
Rated 4 out of 5 by from USER FRIENDLY Turbo Tx is the only Tax program I've ever used! I recommend it to EVERYONE that prefers to do their own taxes.
Date published: 2022-07-01
Rated 1 out of 5 by from Terrible Wait Time My first tax expert paired with me was a woman who never answered my texts. She would go weeks/months without answering me. I sent her maybe 6 texts in a row over a week period with no reply. She even told me my taxes were done and she transferred me to someone new. Weeks later and I find out she actually didn't. I waited all that time for nothing until I had to eventually switch to a new person. I found it ridiculous that I was still expected to pay the amount in full considering the terrible and unprofessional service I received.
Date published: 2022-07-01
Rated 2 out of 5 by from Couldnt efil state This has made my son miss out on 750 dollars we would have received from Colorado, but couldnt because its due by 6/30 and I spent all night trying to efile it and it wouldnt take payment for the state taxes so it wouldnt file. It wouldn't update the payment to include the state
Date published: 2022-07-01
Rated 5 out of 5 by from AMAZING IT WAS FAST & EASY LETS JUST HOPE EVERYTHIMG IS CORRECT
Date published: 2022-07-01
All TurboTax® Offerings Reviews - Page 458