TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Kate15alreadyused from
two enthusiastic thumbs up
I find tax to be abhorrent though Turbo Tax made it bearable. TT is very straightforward and very good at guiding you along to help ease the stress of this process.
Date published: 2022-04-19
Rated 2 out of 5 by
Gordo55 from
Mediocre
1. I was continually frustrated by not having an easy way to go back to check my work. But this is only my second year using Turbotax. Although I guess I was progressing through the interview smoothly, I did not have a "warm fuzzy" about everything being correct. 2. Very disappointed that Turbotax asks for $25 to efile the state return, particularly when there are so many free efile options for state returns, at least in my state. 3. Since I mailed my state return, the directions were not clear on which 1099's needed to be included, stated simply to include any form 1099. Subsequent research indicated that only those 1099's showing tax withholding needed to be included.
Date published: 2022-04-19
Rated 4 out of 5 by
Smokey422 from
Almost too easy
My initial filing was rejected, hopefully the 2nd time is better
Date published: 2022-04-19
Rated 3 out of 5 by
Rochon1989 from
Stupid
Had to jump through hoops too accomplish anything.
Date published: 2022-04-19
Rated 5 out of 5 by
JESS 56 from
turbo tax is great
when I need help the system was easy to use and taught me a lot during the process and keep me up to date each step.
Date published: 2022-04-19
Rated 1 out of 5 by
farhad4 from
got charged for nothing
I got a rejection and an expert told me to file by mail which undermines the whole TurboTax function. I'm upset by paying turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Jonny1991 from
Most Helpful Way To Go About Your Taxes!!!
Been using Turbo for years now and haven't Failed with getting my returns back and ON TIME!!! Bravo Turbo Team!!!
Date published: 2022-04-19
Rated 5 out of 5 by
spinellikisses from
Amazed at how easy it was to file on my own
I am impressed with the ease to do this on my own. I literally was under the impression that it would be so difficult to do file my own taxes.
Date published: 2022-04-19
Rated 5 out of 5 by
IinbTerri23 from
Amazing
They actually helped me unlike others and maximize my refund
Date published: 2022-04-19
Rated 5 out of 5 by
BATTIE from
GREAT
I LOVE THE SOFTWARE EASY TO USE, WOULD RECOMMEND TO MY FRIENDS
All TurboTax® Offerings Reviews - Page 4564
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Kate15alreadyused from
two enthusiastic thumbs up
I find tax to be abhorrent though Turbo Tax made it bearable. TT is very straightforward and very good at guiding you along to help ease the stress of this process.
Date published: 2022-04-19
Rated 2 out of 5 by
Gordo55 from
Mediocre
1. I was continually frustrated by not having an easy way to go back to check my work. But this is only my second year using Turbotax. Although I guess I was progressing through the interview smoothly, I did not have a "warm fuzzy" about everything being correct. 2. Very disappointed that Turbotax asks for $25 to efile the state return, particularly when there are so many free efile options for state returns, at least in my state. 3. Since I mailed my state return, the directions were not clear on which 1099's needed to be included, stated simply to include any form 1099. Subsequent research indicated that only those 1099's showing tax withholding needed to be included.
Date published: 2022-04-19
Rated 4 out of 5 by
Smokey422 from
Almost too easy
My initial filing was rejected, hopefully the 2nd time is better
Date published: 2022-04-19
Rated 3 out of 5 by
Rochon1989 from
Stupid
Had to jump through hoops too accomplish anything.
Date published: 2022-04-19
Rated 5 out of 5 by
JESS 56 from
turbo tax is great
when I need help the system was easy to use and taught me a lot during the process and keep me up to date each step.
Date published: 2022-04-19
Rated 1 out of 5 by
farhad4 from
got charged for nothing
I got a rejection and an expert told me to file by mail which undermines the whole TurboTax function. I'm upset by paying turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Jonny1991 from
Most Helpful Way To Go About Your Taxes!!!
Been using Turbo for years now and haven't Failed with getting my returns back and ON TIME!!! Bravo Turbo Team!!!
Date published: 2022-04-19
Rated 5 out of 5 by
spinellikisses from
Amazed at how easy it was to file on my own
I am impressed with the ease to do this on my own. I literally was under the impression that it would be so difficult to do file my own taxes.
Date published: 2022-04-19
Rated 5 out of 5 by
IinbTerri23 from
Amazing
They actually helped me unlike others and maximize my refund
Date published: 2022-04-19
Rated 5 out of 5 by
BATTIE from
GREAT
I LOVE THE SOFTWARE EASY TO USE, WOULD RECOMMEND TO MY FRIENDS
All TurboTax® Offerings Reviews - Page 4564
Date published: 2022-04-19