TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
surdoblade from
I was charged half of my return!
Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by
Ernest H from
Great!
Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by
Greg423 from
Turbo tax works well
User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by
aarndsof from
unhelpful and frustrating
The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by
Carl21000 from
Turbo Tax has gotten quite expensive
Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
Date published: 2023-04-02
Rated 4 out of 5 by
ansoh from
Too costly
Already paid for desktop version of the software but computer crashed. Had to use online version and had to pretty much pay twice. Isn't filing for federal tax was free?
Date published: 2023-04-02
Rated 5 out of 5 by
Scott12039847 from
Exactly what you expect
They have really upped their game on helpful "why is this the way it is" buttons. So, unless you have a super complex scenario, their helpful hints allow this to be the correct cost-efficient solution for a broad range of tax situations
Date published: 2023-04-02
Rated 5 out of 5 by
Joseph Jerome from
Turbo Tax is Awesome
It is a great program. I did not have to contact the customer service with any questions. I would recommend the program to anyone.
Date published: 2023-04-02
Rated 5 out of 5 by
JMPventures from
Turbotax 2022
Quick and Easy. Assistancr when you need it. Very thorough in their checking. Too many "one last thing" though.
Date published: 2023-04-02
Rated 5 out of 5 by
null from
Turbo Tax is Simple and Easy
I've used Turbo Tax now for many years and it really makes it simple to enter all my tax data and file. And I feel confident using TurboTax that my taxed are being filed correctly.
All TurboTax® Offerings Reviews - Page 4564
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
surdoblade from
I was charged half of my return!
Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by
Ernest H from
Great!
Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by
Greg423 from
Turbo tax works well
User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by
aarndsof from
unhelpful and frustrating
The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by
Carl21000 from
Turbo Tax has gotten quite expensive
Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
Date published: 2023-04-02
Rated 4 out of 5 by
ansoh from
Too costly
Already paid for desktop version of the software but computer crashed. Had to use online version and had to pretty much pay twice. Isn't filing for federal tax was free?
Date published: 2023-04-02
Rated 5 out of 5 by
Scott12039847 from
Exactly what you expect
They have really upped their game on helpful "why is this the way it is" buttons. So, unless you have a super complex scenario, their helpful hints allow this to be the correct cost-efficient solution for a broad range of tax situations
Date published: 2023-04-02
Rated 5 out of 5 by
Joseph Jerome from
Turbo Tax is Awesome
It is a great program. I did not have to contact the customer service with any questions. I would recommend the program to anyone.
Date published: 2023-04-02
Rated 5 out of 5 by
JMPventures from
Turbotax 2022
Quick and Easy. Assistancr when you need it. Very thorough in their checking. Too many "one last thing" though.
Date published: 2023-04-02
Rated 5 out of 5 by
null from
Turbo Tax is Simple and Easy
I've used Turbo Tax now for many years and it really makes it simple to enter all my tax data and file. And I feel confident using TurboTax that my taxed are being filed correctly.
All TurboTax® Offerings Reviews - Page 4564
Date published: 2023-04-02