TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from two enthusiastic thumbs up I find tax to be abhorrent though Turbo Tax made it bearable. TT is very straightforward and very good at guiding you along to help ease the stress of this process.
Date published: 2022-04-19
Rated 2 out of 5 by from Mediocre 1. I was continually frustrated by not having an easy way to go back to check my work. But this is only my second year using Turbotax. Although I guess I was progressing through the interview smoothly, I did not have a "warm fuzzy" about everything being correct. 2. Very disappointed that Turbotax asks for $25 to efile the state return, particularly when there are so many free efile options for state returns, at least in my state. 3. Since I mailed my state return, the directions were not clear on which 1099's needed to be included, stated simply to include any form 1099. Subsequent research indicated that only those 1099's showing tax withholding needed to be included.
Date published: 2022-04-19
Rated 4 out of 5 by from Almost too easy My initial filing was rejected, hopefully the 2nd time is better
Date published: 2022-04-19
Rated 3 out of 5 by from Stupid Had to jump through hoops too accomplish anything.
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great when I need help the system was easy to use and taught me a lot during the process and keep me up to date each step.
Date published: 2022-04-19
Rated 1 out of 5 by from got charged for nothing I got a rejection and an expert told me to file by mail which undermines the whole TurboTax function. I'm upset by paying turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Most Helpful Way To Go About Your Taxes!!! Been using Turbo for years now and haven't Failed with getting my returns back and ON TIME!!! Bravo Turbo Team!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Amazed at how easy it was to file on my own I am impressed with the ease to do this on my own. I literally was under the impression that it would be so difficult to do file my own taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing They actually helped me unlike others and maximize my refund
Date published: 2022-04-19
Rated 5 out of 5 by from GREAT I LOVE THE SOFTWARE EASY TO USE, WOULD RECOMMEND TO MY FRIENDS
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from two enthusiastic thumbs up I find tax to be abhorrent though Turbo Tax made it bearable. TT is very straightforward and very good at guiding you along to help ease the stress of this process.
Date published: 2022-04-19
Rated 2 out of 5 by from Mediocre 1. I was continually frustrated by not having an easy way to go back to check my work. But this is only my second year using Turbotax. Although I guess I was progressing through the interview smoothly, I did not have a "warm fuzzy" about everything being correct. 2. Very disappointed that Turbotax asks for $25 to efile the state return, particularly when there are so many free efile options for state returns, at least in my state. 3. Since I mailed my state return, the directions were not clear on which 1099's needed to be included, stated simply to include any form 1099. Subsequent research indicated that only those 1099's showing tax withholding needed to be included.
Date published: 2022-04-19
Rated 4 out of 5 by from Almost too easy My initial filing was rejected, hopefully the 2nd time is better
Date published: 2022-04-19
Rated 3 out of 5 by from Stupid Had to jump through hoops too accomplish anything.
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is great when I need help the system was easy to use and taught me a lot during the process and keep me up to date each step.
Date published: 2022-04-19
Rated 1 out of 5 by from got charged for nothing I got a rejection and an expert told me to file by mail which undermines the whole TurboTax function. I'm upset by paying turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by from Most Helpful Way To Go About Your Taxes!!! Been using Turbo for years now and haven't Failed with getting my returns back and ON TIME!!! Bravo Turbo Team!!!
Date published: 2022-04-19
Rated 5 out of 5 by from Amazed at how easy it was to file on my own I am impressed with the ease to do this on my own. I literally was under the impression that it would be so difficult to do file my own taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing They actually helped me unlike others and maximize my refund
Date published: 2022-04-19
Rated 5 out of 5 by from GREAT I LOVE THE SOFTWARE EASY TO USE, WOULD RECOMMEND TO MY FRIENDS
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 4564