TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from I was charged half of my return! Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by from Great! Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax works well User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by from unhelpful and frustrating The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax has gotten quite expensive Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
Date published: 2023-04-02
Rated 4 out of 5 by from Too costly Already paid for desktop version of the software but computer crashed. Had to use online version and had to pretty much pay twice. Isn't filing for federal tax was free?
Date published: 2023-04-02
Rated 5 out of 5 by from Exactly what you expect They have really upped their game on helpful "why is this the way it is" buttons. So, unless you have a super complex scenario, their helpful hints allow this to be the correct cost-efficient solution for a broad range of tax situations
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome It is a great program. I did not have to contact the customer service with any questions. I would recommend the program to anyone.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax 2022 Quick and Easy. Assistancr when you need it. Very thorough in their checking. Too many "one last thing" though.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Simple and Easy I've used Turbo Tax now for many years and it really makes it simple to enter all my tax data and file. And I feel confident using TurboTax that my taxed are being filed correctly.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I was charged half of my return! Terrible; charges are unknown and I was told there would be no charges.
Date published: 2023-04-02
Rated 5 out of 5 by from Great! Long-time user - still does a great job walking me through the return process!! Wouldn't consider doing anything else!
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo tax works well User friendly and very informative. All fields provide useful info.
Date published: 2023-04-02
Rated 1 out of 5 by from unhelpful and frustrating The title says it all, every question I had TurboTax did not have an answer for. Absolutely useless. Thank goodness Google exists. Here's hoping I did everything right on my own.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax has gotten quite expensive Generally good but they have added so many add-ons and constant pitch to buy them that I found it frustrating.
Date published: 2023-04-02
Rated 4 out of 5 by from Too costly Already paid for desktop version of the software but computer crashed. Had to use online version and had to pretty much pay twice. Isn't filing for federal tax was free?
Date published: 2023-04-02
Rated 5 out of 5 by from Exactly what you expect They have really upped their game on helpful "why is this the way it is" buttons. So, unless you have a super complex scenario, their helpful hints allow this to be the correct cost-efficient solution for a broad range of tax situations
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Awesome It is a great program. I did not have to contact the customer service with any questions. I would recommend the program to anyone.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax 2022 Quick and Easy. Assistancr when you need it. Very thorough in their checking. Too many "one last thing" though.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbo Tax is Simple and Easy I've used Turbo Tax now for many years and it really makes it simple to enter all my tax data and file. And I feel confident using TurboTax that my taxed are being filed correctly.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4564