TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Nice alternative to coming in person It was good and user friendly. Very easy and quick
Date published: 2022-03-15
Rated 4 out of 5 by from One Annoying Problem TurboTax was great overall. When it came to e-filling, I ran into a problem with AGI. I had the right number, but it did not work. I had to use ID me to verify my transcript. The number matched there. However, I did have a small balance. Paid that. Today it worked correctly. Not sure why. Maybe it was due to having a balance. An answer to this question would be appreciate. Great product overall.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Great! TurboTax has always been a better experience than any other tax professional office. I did use the TurboTax expert option and she was FANTASTIC. Very resourceful and prompt to any questions I had!
Date published: 2022-03-15
Rated 5 out of 5 by from Very helpful! The live agents are super helpful. They reviewed my file thoroughly for a long time and helped me with the process.
Date published: 2022-03-15
Rated 4 out of 5 by from My experience My experience with Lori was good, she was very quick to respond to me and finished my return quickly. She explained why my refund was the amount it was and gave me context and clarification when I asked.
Date published: 2022-03-15
Rated 5 out of 5 by from Comforting to know I'm covered and complete I like the simple steps TurboTax provides to accomplish the mission. When I had a question, Vincent called me within 60 seconds and walked me through the legal process. I'm finished with the most stressful task of the year. Semper Fi!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Was GREAT! Very easy to use and follow. Great online support via chat and messenger. Recommend everyone use this. Also my tax expert ensure I used the right package for filing my tax return.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax is always clutch Always a smooth experience with TurboTax. I am never dissappointed with this process.
Date published: 2022-03-15
Rated 3 out of 5 by from TT mostly gets better, except for... TT does get better every year at handling complex tax situations. Unfortunately, several years ago they screwed up the HELP section and have never fixed it. It is extremely frustrating. HELP will no longer send you to a tax section when you type in the area you need to work on. You get useless information.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use It was my first time using turbotax after primarily using H&R Block for years. It was very easy to use and quick!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Nice alternative to coming in person It was good and user friendly. Very easy and quick
Date published: 2022-03-15
Rated 4 out of 5 by from One Annoying Problem TurboTax was great overall. When it came to e-filling, I ran into a problem with AGI. I had the right number, but it did not work. I had to use ID me to verify my transcript. The number matched there. However, I did have a small balance. Paid that. Today it worked correctly. Not sure why. Maybe it was due to having a balance. An answer to this question would be appreciate. Great product overall.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Great! TurboTax has always been a better experience than any other tax professional office. I did use the TurboTax expert option and she was FANTASTIC. Very resourceful and prompt to any questions I had!
Date published: 2022-03-15
Rated 5 out of 5 by from Very helpful! The live agents are super helpful. They reviewed my file thoroughly for a long time and helped me with the process.
Date published: 2022-03-15
Rated 4 out of 5 by from My experience My experience with Lori was good, she was very quick to respond to me and finished my return quickly. She explained why my refund was the amount it was and gave me context and clarification when I asked.
Date published: 2022-03-15
Rated 5 out of 5 by from Comforting to know I'm covered and complete I like the simple steps TurboTax provides to accomplish the mission. When I had a question, Vincent called me within 60 seconds and walked me through the legal process. I'm finished with the most stressful task of the year. Semper Fi!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Was GREAT! Very easy to use and follow. Great online support via chat and messenger. Recommend everyone use this. Also my tax expert ensure I used the right package for filing my tax return.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax is always clutch Always a smooth experience with TurboTax. I am never dissappointed with this process.
Date published: 2022-03-15
Rated 3 out of 5 by from TT mostly gets better, except for... TT does get better every year at handling complex tax situations. Unfortunately, several years ago they screwed up the HELP section and have never fixed it. It is extremely frustrating. HELP will no longer send you to a tax section when you type in the area you need to work on. You get useless information.
Date published: 2022-03-15
Rated 5 out of 5 by from Easy to use It was my first time using turbotax after primarily using H&R Block for years. It was very easy to use and quick!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4563