TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Unamused A long, grueling two weeks of rejections, tax problems, and little to no actual assistance besides "try and file again." Will not be recommending.
Date published: 2021-04-23
Rated 5 out of 5 by from I love turbo tax I have i good experience whit all that help of different specialist .
Date published: 2021-04-23
Rated 3 out of 5 by from Easy and quick. This year was rough but I got through it thanks to turbo tax.
Date published: 2021-04-23
Rated 5 out of 5 by from So easy Turbo Tax's explanations and simplifications of each process makes filing taxes kinda fun
Date published: 2021-04-23
Rated 3 out of 5 by from TurboTax was mediocre for me this year. Quick access to all the forms, and the explanations were well implemented. However, I had some difficulty discovering the stimulus payment info on the 1040 form! One wrong click and I realized I never encountered stimulus questions, so I traced back and made sure to correct my info. The entire U.S.A was impacted by the virus crisis from 2020, especially the average citizen. I think there should be a more prominent natural disaster section with pop-ups so someone does not make the mistake I almost made. Overall, there was great guidance throughout the majority of the tax process.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo is awesome! It was a great experience! Thanks for allowing me to file my taxes
Date published: 2021-04-23
Rated 5 out of 5 by from Filing Made Easy... I have used Turbo Tax Premier for more than 5 years and have no complaints. This program is very detailed, and asks questions that you would not think about if you were preparing your taxes unaided. There are many hints and explanations that it's difficult to make an error. I like this feature because, in addition to providing accurate guidance, it increases my knowledge about the taxes that I file. The option to be guided step-by-step through the program or choose a particular section to focus on is one of the best features, along with the review, corrections and e-filing.
Date published: 2021-04-23
Rated 5 out of 5 by from Great product. Mostly. I've used TurboTax for...a long time...two-three years ago the product did me wrong to the tune of $22K. But, now I've returned to the fold and for the novice, beginner and, mid-level folks, it's very simple and quick.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax 2020 Turbo tax was easy to use. It prompt me exactly what I need to do.
Date published: 2021-04-23
Rated 5 out of 5 by from Very Convenient I use Turbotax all the time. I love it, it works great and is very quick to get my taxes done on here.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 4561
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unamused A long, grueling two weeks of rejections, tax problems, and little to no actual assistance besides "try and file again." Will not be recommending.
Date published: 2021-04-23
Rated 5 out of 5 by from I love turbo tax I have i good experience whit all that help of different specialist .
Date published: 2021-04-23
Rated 3 out of 5 by from Easy and quick. This year was rough but I got through it thanks to turbo tax.
Date published: 2021-04-23
Rated 5 out of 5 by from So easy Turbo Tax's explanations and simplifications of each process makes filing taxes kinda fun
Date published: 2021-04-23
Rated 3 out of 5 by from TurboTax was mediocre for me this year. Quick access to all the forms, and the explanations were well implemented. However, I had some difficulty discovering the stimulus payment info on the 1040 form! One wrong click and I realized I never encountered stimulus questions, so I traced back and made sure to correct my info. The entire U.S.A was impacted by the virus crisis from 2020, especially the average citizen. I think there should be a more prominent natural disaster section with pop-ups so someone does not make the mistake I almost made. Overall, there was great guidance throughout the majority of the tax process.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo is awesome! It was a great experience! Thanks for allowing me to file my taxes
Date published: 2021-04-23
Rated 5 out of 5 by from Filing Made Easy... I have used Turbo Tax Premier for more than 5 years and have no complaints. This program is very detailed, and asks questions that you would not think about if you were preparing your taxes unaided. There are many hints and explanations that it's difficult to make an error. I like this feature because, in addition to providing accurate guidance, it increases my knowledge about the taxes that I file. The option to be guided step-by-step through the program or choose a particular section to focus on is one of the best features, along with the review, corrections and e-filing.
Date published: 2021-04-23
Rated 5 out of 5 by from Great product. Mostly. I've used TurboTax for...a long time...two-three years ago the product did me wrong to the tune of $22K. But, now I've returned to the fold and for the novice, beginner and, mid-level folks, it's very simple and quick.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax 2020 Turbo tax was easy to use. It prompt me exactly what I need to do.
Date published: 2021-04-23
Rated 5 out of 5 by from Very Convenient I use Turbotax all the time. I love it, it works great and is very quick to get my taxes done on here.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 4561