TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Can do better Schedule H was not available until 03/18 which is too late
Date published: 2022-03-18
Rated 3 out of 5 by from Confusing Product was going fine until filing and the refund and guarantied max refund did not match as well as being charged $40 more dollars for processing
Date published: 2022-03-18
Rated 5 out of 5 by from I will never go anywhere else. Nicole is AMAZING! I had the amazing pleasure to work with Nicole K. She is absolutely amazing, and whatever you are paying her... double it. It was like eating not one, but TWO Banana Splits working with her. Amazing from start to finish, and the JOY of getting to work with her. She exemplifies what it means to be a Tax Professional. I have not used Turbo Tax in a few years, but returning to this format and being fortunate enough to land her as my Tax Professional, made it clear and obvious... I will never go anywhere else to do my Taxes ever again. I hope she gets what she deserves, as she is outstanding and truly made this process and experience simple, easy, and fun! Thank you Nicole K, and if I don't get to hear from you again, I hope you have a wonderful year and Enjoy some Bananas, and Long Islands! HAHA!
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome services Good engagement, taxes were ready within the week.
Date published: 2022-03-18
Rated 5 out of 5 by from great great product for doing my taxes. I don't think they should require a minimum about of charecters.
Date published: 2022-03-18
Rated 3 out of 5 by from the process was conmore difficult It was difficultt to discuss questions It was confusing as to what thee tax expert needed
Date published: 2022-03-18
Rated 4 out of 5 by from TurboTax is easy! Very easy to use it helped me out alot with a assistant. Love it.
Date published: 2022-03-18
Rated 5 out of 5 by from YOU ARE AWESOME! THANKS! QUICK AND EASY! Very thorough! Thanks Turbo Tax for a great software!
Date published: 2022-03-18
Rated 2 out of 5 by from TurboTax Today I started using TurboTax for my online filings a few years ago. I was pleasantly surprised at how it extracted the required information. Just finished today (3/18/22) in which I returned to software a few times - not the same and was much harder as had to input alot of information. Thinking no different than when I did via paper. I may try another source next year.
Date published: 2022-03-18
Rated 5 out of 5 by from great job Han did a great job. responsive and fast, helped me out a lot.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4561
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Can do better Schedule H was not available until 03/18 which is too late
Date published: 2022-03-18
Rated 3 out of 5 by from Confusing Product was going fine until filing and the refund and guarantied max refund did not match as well as being charged $40 more dollars for processing
Date published: 2022-03-18
Rated 5 out of 5 by from I will never go anywhere else. Nicole is AMAZING! I had the amazing pleasure to work with Nicole K. She is absolutely amazing, and whatever you are paying her... double it. It was like eating not one, but TWO Banana Splits working with her. Amazing from start to finish, and the JOY of getting to work with her. She exemplifies what it means to be a Tax Professional. I have not used Turbo Tax in a few years, but returning to this format and being fortunate enough to land her as my Tax Professional, made it clear and obvious... I will never go anywhere else to do my Taxes ever again. I hope she gets what she deserves, as she is outstanding and truly made this process and experience simple, easy, and fun! Thank you Nicole K, and if I don't get to hear from you again, I hope you have a wonderful year and Enjoy some Bananas, and Long Islands! HAHA!
Date published: 2022-03-18
Rated 5 out of 5 by from Awesome services Good engagement, taxes were ready within the week.
Date published: 2022-03-18
Rated 5 out of 5 by from great great product for doing my taxes. I don't think they should require a minimum about of charecters.
Date published: 2022-03-18
Rated 3 out of 5 by from the process was conmore difficult It was difficultt to discuss questions It was confusing as to what thee tax expert needed
Date published: 2022-03-18
Rated 4 out of 5 by from TurboTax is easy! Very easy to use it helped me out alot with a assistant. Love it.
Date published: 2022-03-18
Rated 5 out of 5 by from YOU ARE AWESOME! THANKS! QUICK AND EASY! Very thorough! Thanks Turbo Tax for a great software!
Date published: 2022-03-18
Rated 2 out of 5 by from TurboTax Today I started using TurboTax for my online filings a few years ago. I was pleasantly surprised at how it extracted the required information. Just finished today (3/18/22) in which I returned to software a few times - not the same and was much harder as had to input alot of information. Thinking no different than when I did via paper. I may try another source next year.
Date published: 2022-03-18
Rated 5 out of 5 by from great job Han did a great job. responsive and fast, helped me out a lot.
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4561