TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from It's easy to use but has gotten SO expensive I spent over $100 for the most basic of services. It's easy to use but it's just so costly.
Date published: 2021-05-18
Rated 4 out of 5 by from Wonderful Platform I love the simple format. The feature that allows you to upload stock tax documents was a great help as well.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Awesome!! I've been using TurboTax since the days of MacinTax. It was great then and has only improved as my taxes have become more complex. I particularly enjoy that TurboTax tracks my entries from year to year that serves as a great reminder of what I need enter.
Date published: 2021-05-18
Rated 5 out of 5 by from !!!! Easy Ive used turbotax for 6 years and have never been disappointed.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is great but filling was diffcult We were told that all was well and we paid. Then Turbo Tax conveyed that there was an issue with one of our submittals. We dug in and tried to figure out what was wrong, but it appears as if we paid twice both before the issue and after the issue was pointed out.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome! For years I've been filling out this same information and then waiting for a CPA to put the numbers together. You fill in the numbers and it's done! saving time and money.
Date published: 2021-05-18
Rated 5 out of 5 by from Fast and thorough! Love that it's doesn't take a whole weekend to get my taxes done, only about 3 hrs.
Date published: 2021-05-18
Rated 5 out of 5 by from Ease of use Turbo Tax was easy to use. I am completely satisfied
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is great until... Great until...you need to search for LY AGI...you need BOTH DL numbers...you have to enter your checking account info for the 3rd time.... ALL of this is so time-consuming and frustrating!
Date published: 2021-05-18
Rated 2 out of 5 by from Not user friendly I bought this version at Sam's Club. I usually purchase the latest TurboTax through my credit union. It is a benefit they offer.. Sam's was cheaper so I tried it out. It is not as user friendly as the "version" from the credit union nor did it give me an option to retrieve data from my 2019 tax return. I had to manually enter all info. I don't know I would not have access to past returns through TurboTax regardless of where I purchased the software. I won't be purchasing Turbo Tax from a retail store, I will stick to accessing it through my credit union.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 457
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's easy to use but has gotten SO expensive I spent over $100 for the most basic of services. It's easy to use but it's just so costly.
Date published: 2021-05-18
Rated 4 out of 5 by from Wonderful Platform I love the simple format. The feature that allows you to upload stock tax documents was a great help as well.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is Awesome!! I've been using TurboTax since the days of MacinTax. It was great then and has only improved as my taxes have become more complex. I particularly enjoy that TurboTax tracks my entries from year to year that serves as a great reminder of what I need enter.
Date published: 2021-05-18
Rated 5 out of 5 by from !!!! Easy Ive used turbotax for 6 years and have never been disappointed.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is great but filling was diffcult We were told that all was well and we paid. Then Turbo Tax conveyed that there was an issue with one of our submittals. We dug in and tried to figure out what was wrong, but it appears as if we paid twice both before the issue and after the issue was pointed out.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome! For years I've been filling out this same information and then waiting for a CPA to put the numbers together. You fill in the numbers and it's done! saving time and money.
Date published: 2021-05-18
Rated 5 out of 5 by from Fast and thorough! Love that it's doesn't take a whole weekend to get my taxes done, only about 3 hrs.
Date published: 2021-05-18
Rated 5 out of 5 by from Ease of use Turbo Tax was easy to use. I am completely satisfied
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is great until... Great until...you need to search for LY AGI...you need BOTH DL numbers...you have to enter your checking account info for the 3rd time.... ALL of this is so time-consuming and frustrating!
Date published: 2021-05-18
Rated 2 out of 5 by from Not user friendly I bought this version at Sam's Club. I usually purchase the latest TurboTax through my credit union. It is a benefit they offer.. Sam's was cheaper so I tried it out. It is not as user friendly as the "version" from the credit union nor did it give me an option to retrieve data from my 2019 tax return. I had to manually enter all info. I don't know I would not have access to past returns through TurboTax regardless of where I purchased the software. I won't be purchasing Turbo Tax from a retail store, I will stick to accessing it through my credit union.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 457