TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Its Expensive! It's Expensive! The price should be reduced. Initially it used to 60 dollars but now the price seems to have doubled.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to use Easy to use. I liked it. This year they were able to auto download by W2.
Date published: 2023-04-03
Rated 5 out of 5 by from I always feel confident filing with TURBO TAX. It is just a simple way to file taxes, yes there is a cost, but in everything in life there will be a cost, so the $73 dollars (after taxes) is worth the convenience and peace of mind. I only got $23 refund, but I know that my taxes were done right.
Date published: 2023-04-03
Rated 1 out of 5 by from no reliable people to assist you I called 3 separate times for help with the same question and never got a straight answer from any of the people at this company.
Date published: 2023-04-03
Rated 4 out of 5 by from SOME ISSUES WITH THE CLARITY OF THE INFORMATION I wanted the audit protection and was sent to a page that made me pay for Assisted tax return, which I did not use. I am awaiting resoliution of this issue.
Date published: 2023-04-03
Rated 1 out of 5 by from Ripoff. Don't waste your time. Could have seen an accountant in person for a lot less money and for a lot less work for half the price. Forced me to do deluxe and then charged me extra for using my federal income without telling me it was going to charge me. Not even worth the time and effort.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Service Easy to understand it walks you through step by step with helpful prompt icons and expert assistance if needed. Turbo Tax makes taxes easy.
Date published: 2023-04-03
Rated 1 out of 5 by from Worst Year of Turbo Tax I have ever seen I am a long time user of Turbo Tax and I am not happy about having to buy the software in the store and then have pay again to file. Furthermore it no longer extracted information from last years software. I will most likely be moving on next year
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is excellent Turbo tax is my favorite because it helps in filing tax correctly , easily and quickly.I am doing my taxes with turbo tax since 5 years.
Date published: 2023-04-03
Rated 4 out of 5 by from Got 'er done! Seemed like a lot of repetition. Retyped again and again. Happy with results.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4560
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Its Expensive! It's Expensive! The price should be reduced. Initially it used to 60 dollars but now the price seems to have doubled.
Date published: 2023-04-03
Rated 5 out of 5 by from Easy to use Easy to use. I liked it. This year they were able to auto download by W2.
Date published: 2023-04-03
Rated 5 out of 5 by from I always feel confident filing with TURBO TAX. It is just a simple way to file taxes, yes there is a cost, but in everything in life there will be a cost, so the $73 dollars (after taxes) is worth the convenience and peace of mind. I only got $23 refund, but I know that my taxes were done right.
Date published: 2023-04-03
Rated 1 out of 5 by from no reliable people to assist you I called 3 separate times for help with the same question and never got a straight answer from any of the people at this company.
Date published: 2023-04-03
Rated 4 out of 5 by from SOME ISSUES WITH THE CLARITY OF THE INFORMATION I wanted the audit protection and was sent to a page that made me pay for Assisted tax return, which I did not use. I am awaiting resoliution of this issue.
Date published: 2023-04-03
Rated 1 out of 5 by from Ripoff. Don't waste your time. Could have seen an accountant in person for a lot less money and for a lot less work for half the price. Forced me to do deluxe and then charged me extra for using my federal income without telling me it was going to charge me. Not even worth the time and effort.
Date published: 2023-04-03
Rated 5 out of 5 by from Great Service Easy to understand it walks you through step by step with helpful prompt icons and expert assistance if needed. Turbo Tax makes taxes easy.
Date published: 2023-04-03
Rated 1 out of 5 by from Worst Year of Turbo Tax I have ever seen I am a long time user of Turbo Tax and I am not happy about having to buy the software in the store and then have pay again to file. Furthermore it no longer extracted information from last years software. I will most likely be moving on next year
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is excellent Turbo tax is my favorite because it helps in filing tax correctly , easily and quickly.I am doing my taxes with turbo tax since 5 years.
Date published: 2023-04-03
Rated 4 out of 5 by from Got 'er done! Seemed like a lot of repetition. Retyped again and again. Happy with results.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4560