TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is Good, but has problems with updates. Turbo Tax worked well until I had to do the updates. Since I was not the administrator, the updates were not made. It took a long phone call with one of your people to get it done. This is a BIG inconvenience.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awesome!!! Very easy to use. Easy instructions to follow as you file your taxes.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbotax is great! I have used Turbotax for many years and it never lets me down. The program is so helpful and clear. I highly recommend it!!
Date published: 2021-04-02
Rated 4 out of 5 by from excellent tool but can use some more tweaking. pretty tool. made filing much less tedious. Did not need to speak to a live person.
Date published: 2021-04-02
Rated 5 out of 5 by from Always reliable! I've used TurboTax for years and have never had a problem come up with my filed returns.
Date published: 2021-04-02
Rated 5 out of 5 by from COVID-19 tax year For the first time ever I actually paid someone to do my taxes. I have for ever always used TurboTax to file my taxes, but because of my special situations this year I paid for the full service and couldn’t be happier. Was a bit to get use to not being able to see it until the end. My tax professional was great and keep me up to date the whole time and was able to answer any questions or concerns I had
Date published: 2021-04-02
Rated 5 out of 5 by from Good and thorough The program goes over your files several times to make sure nothing is left out or missing. Just a little confusing when you are issued a form that is mostly no longer used (1099misc).
Date published: 2021-04-02
Rated 3 out of 5 by from Turbo Tax 2021 is only slightly above average. The format is quite different from past years. I have been using Turbo Tax Deluxe since 2014. I used to know the sequence and format when I followed the steps lay out by the software in the past. But not this year.
Date published: 2021-04-02
Rated 5 out of 5 by from turbo tax is awesome quick, easy and extremely helpful information for filing taxes
Date published: 2021-04-02
Rated 1 out of 5 by from Buggy software and high priced Too many bugs where things don't transfer. Also had to enter sum of assets that TT should have calculated. I don't waste my time sending you the bugs. You need better testers
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4558
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is Good, but has problems with updates. Turbo Tax worked well until I had to do the updates. Since I was not the administrator, the updates were not made. It took a long phone call with one of your people to get it done. This is a BIG inconvenience.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax is awesome!!! Very easy to use. Easy instructions to follow as you file your taxes.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbotax is great! I have used Turbotax for many years and it never lets me down. The program is so helpful and clear. I highly recommend it!!
Date published: 2021-04-02
Rated 4 out of 5 by from excellent tool but can use some more tweaking. pretty tool. made filing much less tedious. Did not need to speak to a live person.
Date published: 2021-04-02
Rated 5 out of 5 by from Always reliable! I've used TurboTax for years and have never had a problem come up with my filed returns.
Date published: 2021-04-02
Rated 5 out of 5 by from COVID-19 tax year For the first time ever I actually paid someone to do my taxes. I have for ever always used TurboTax to file my taxes, but because of my special situations this year I paid for the full service and couldn’t be happier. Was a bit to get use to not being able to see it until the end. My tax professional was great and keep me up to date the whole time and was able to answer any questions or concerns I had
Date published: 2021-04-02
Rated 5 out of 5 by from Good and thorough The program goes over your files several times to make sure nothing is left out or missing. Just a little confusing when you are issued a form that is mostly no longer used (1099misc).
Date published: 2021-04-02
Rated 3 out of 5 by from Turbo Tax 2021 is only slightly above average. The format is quite different from past years. I have been using Turbo Tax Deluxe since 2014. I used to know the sequence and format when I followed the steps lay out by the software in the past. But not this year.
Date published: 2021-04-02
Rated 5 out of 5 by from turbo tax is awesome quick, easy and extremely helpful information for filing taxes
Date published: 2021-04-02
Rated 1 out of 5 by from Buggy software and high priced Too many bugs where things don't transfer. Also had to enter sum of assets that TT should have calculated. I don't waste my time sending you the bugs. You need better testers
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 4558