TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Tax Help Used Turbo Tax for years and wouldn’t do taxes without it.
Date published: 2023-01-23
Rated 5 out of 5 by from TurboTax is Awesome! Easy, fast, and great options for return - I have been using them for 4 seasons now!
Date published: 2023-01-23
Rated 5 out of 5 by from Turbotax is so easy! This is easy to use and the instructions are clear.
Date published: 2023-01-23
Rated 2 out of 5 by from Never had this much trouble in previous years I've used Turbo Tax for years and never had any issues. This year, I realized as I was getting ready to transmit that it had not asked me for the IRS IP Pin even though I had checked that we were sent one (my husband is active duty Army). So I went to the section to put it in and became stuck in a loop of trying to say no to having any identity theft- it would still take me to my list of family names and ask me who had identity theft. Even thought I had said no. And I couldn't not choose a name, but I didn't want to be dishonest. The buttons were clearly not programmed correctly. Which is severely upsetting because I have told elderly neighbors to use Turbo Tax. Now I worry they will be just as frustrated as me with something that should be fairly straight forward ad simple. FIX your stuff! Make the Identity Theft affidavit is actually allowing people to click no.
Date published: 2023-01-23
Rated 5 out of 5 by from easy Turbo tax I use Turbo Tax because it's quick and easy. I don't have anything to claim other then my child so it just makes sense to do it On Turbo Tax instead of going to an accountant and paying hundreds of dollars.
Date published: 2023-01-23
Rated 5 out of 5 by from Really great with its assistance Very easy and helpful. I'm sure sure they give me the best options
Date published: 2023-01-23
Rated 5 out of 5 by from GREAT SERVICE EASY TO USE AND GREAT PRICE THIS IS ANNOHYING AND SHOULDNT HAVE A MINIMUM, MAKES ME WANT TO SKIP NEXT TIME
Date published: 2023-01-23
Rated 4 out of 5 by from good it was pretty easy awesome. pretty easy everything save from last year
Date published: 2023-01-23
Rated 5 out of 5 by from I enjoy using TurboTax! Personally using TurboTax each year, saves me time and money. It's easy to use and convenient.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax makes filing your taxes a dream! Turbo Tax makes doing your taxes easy and simple. I look forward to filing my taxes every year with Turbo Taxes!
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Tax Help Used Turbo Tax for years and wouldn’t do taxes without it.
Date published: 2023-01-23
Rated 5 out of 5 by from TurboTax is Awesome! Easy, fast, and great options for return - I have been using them for 4 seasons now!
Date published: 2023-01-23
Rated 5 out of 5 by from Turbotax is so easy! This is easy to use and the instructions are clear.
Date published: 2023-01-23
Rated 2 out of 5 by from Never had this much trouble in previous years I've used Turbo Tax for years and never had any issues. This year, I realized as I was getting ready to transmit that it had not asked me for the IRS IP Pin even though I had checked that we were sent one (my husband is active duty Army). So I went to the section to put it in and became stuck in a loop of trying to say no to having any identity theft- it would still take me to my list of family names and ask me who had identity theft. Even thought I had said no. And I couldn't not choose a name, but I didn't want to be dishonest. The buttons were clearly not programmed correctly. Which is severely upsetting because I have told elderly neighbors to use Turbo Tax. Now I worry they will be just as frustrated as me with something that should be fairly straight forward ad simple. FIX your stuff! Make the Identity Theft affidavit is actually allowing people to click no.
Date published: 2023-01-23
Rated 5 out of 5 by from easy Turbo tax I use Turbo Tax because it's quick and easy. I don't have anything to claim other then my child so it just makes sense to do it On Turbo Tax instead of going to an accountant and paying hundreds of dollars.
Date published: 2023-01-23
Rated 5 out of 5 by from Really great with its assistance Very easy and helpful. I'm sure sure they give me the best options
Date published: 2023-01-23
Rated 5 out of 5 by from GREAT SERVICE EASY TO USE AND GREAT PRICE THIS IS ANNOHYING AND SHOULDNT HAVE A MINIMUM, MAKES ME WANT TO SKIP NEXT TIME
Date published: 2023-01-23
Rated 4 out of 5 by from good it was pretty easy awesome. pretty easy everything save from last year
Date published: 2023-01-23
Rated 5 out of 5 by from I enjoy using TurboTax! Personally using TurboTax each year, saves me time and money. It's easy to use and convenient.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax makes filing your taxes a dream! Turbo Tax makes doing your taxes easy and simple. I look forward to filing my taxes every year with Turbo Taxes!
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4556