TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from 2022 What a year Was really easy to file and free . Helped me get the most for being single no kids
Date published: 2023-04-03
Rated 4 out of 5 by from Very convenient Very quick experience, thinking of using it again next year!
Date published: 2023-04-03
Rated 3 out of 5 by from Extremely Mixed Feeling To everyone that builds the fantastic product to make it easier to do my taxes, thank you. It truly is great. It is unfortunate that the culture of using "dark patterns" in an attempt to trick customers into paying more than required exists, but that doesn't diminish the fact that the product is great. As a side note, the dark patterns really work, I had to delete my entire tax return and start over because I fell for one this year. To the leaders of the company that have continued to make taxes more difficult for citizens of the United States, I am extremely displeased. The fact that your greed has caused a multi-billion dollar inefficiency that taxpayers are now burdened with frustrates immensely. If I had literally any other reasonable option to prepare my taxes, outside you and your competitors, I would absolutely never frequent your business. But until that changes, I will be back next year as a higher-than-average repeat paying customer for the 9th time.
Date published: 2023-04-03
Rated 5 out of 5 by from GREAT This was great. WIll file again next year. HR BLOCK SUCKS
Date published: 2023-04-03
Rated 3 out of 5 by from TurboTax easy to use and navigate. Quickbooks NOT Quickbooks didn't work so great for us for a multitude of reasons. Ultimately we only used it to check our own personal ledger. All upload/import options failed miserably and it had us pay triple our quarterly taxes through 2022. Fortunately TurboTax was able to get these payments back where due.
Date published: 2023-04-03
Rated 5 out of 5 by from Use TurboTax Good, easy transaction.. use it every year, reliable
Date published: 2023-04-03
Rated 4 out of 5 by from I really like the Turbo Tax step by step feature! I like the use the step by step feature because that way I don't feel as if I missed anything. I like the flexibility of Turbo Tax and how you can stop and pick up where you left off. It does take some time but I feel like it is thorough.
Date published: 2023-04-03
Rated 4 out of 5 by from TurboTax did it again! As much as I dread Tax season, TurboTax has been so helpful and user friendly. Thank you TurboTax for guiding me through this process. See you again next year!
Date published: 2023-04-03
Rated 3 out of 5 by from hard to read. wrete letters, tiny print on info pa hard to read. wrete letters, tiny print on info pa
Date published: 2023-04-03
Rated 5 out of 5 by from My choice is always Turbo Tax! Easy to use and easy on my mind knowing my taxes are done right!
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4550
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 What a year Was really easy to file and free . Helped me get the most for being single no kids
Date published: 2023-04-03
Rated 4 out of 5 by from Very convenient Very quick experience, thinking of using it again next year!
Date published: 2023-04-03
Rated 3 out of 5 by from Extremely Mixed Feeling To everyone that builds the fantastic product to make it easier to do my taxes, thank you. It truly is great. It is unfortunate that the culture of using "dark patterns" in an attempt to trick customers into paying more than required exists, but that doesn't diminish the fact that the product is great. As a side note, the dark patterns really work, I had to delete my entire tax return and start over because I fell for one this year. To the leaders of the company that have continued to make taxes more difficult for citizens of the United States, I am extremely displeased. The fact that your greed has caused a multi-billion dollar inefficiency that taxpayers are now burdened with frustrates immensely. If I had literally any other reasonable option to prepare my taxes, outside you and your competitors, I would absolutely never frequent your business. But until that changes, I will be back next year as a higher-than-average repeat paying customer for the 9th time.
Date published: 2023-04-03
Rated 5 out of 5 by from GREAT This was great. WIll file again next year. HR BLOCK SUCKS
Date published: 2023-04-03
Rated 3 out of 5 by from TurboTax easy to use and navigate. Quickbooks NOT Quickbooks didn't work so great for us for a multitude of reasons. Ultimately we only used it to check our own personal ledger. All upload/import options failed miserably and it had us pay triple our quarterly taxes through 2022. Fortunately TurboTax was able to get these payments back where due.
Date published: 2023-04-03
Rated 5 out of 5 by from Use TurboTax Good, easy transaction.. use it every year, reliable
Date published: 2023-04-03
Rated 4 out of 5 by from I really like the Turbo Tax step by step feature! I like the use the step by step feature because that way I don't feel as if I missed anything. I like the flexibility of Turbo Tax and how you can stop and pick up where you left off. It does take some time but I feel like it is thorough.
Date published: 2023-04-03
Rated 4 out of 5 by from TurboTax did it again! As much as I dread Tax season, TurboTax has been so helpful and user friendly. Thank you TurboTax for guiding me through this process. See you again next year!
Date published: 2023-04-03
Rated 3 out of 5 by from hard to read. wrete letters, tiny print on info pa hard to read. wrete letters, tiny print on info pa
Date published: 2023-04-03
Rated 5 out of 5 by from My choice is always Turbo Tax! Easy to use and easy on my mind knowing my taxes are done right!
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4550