TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Needs a little work Trying to get help is impossible! Each year you say it has improved. You have a help forum but any question I have ever had never seems to be an answer for.
Date published: 2021-04-03
Rated 2 out of 5 by from Lacks import & 1041 OID forms tht are normal IRS f Big headache every year - these forms on on TT Premier for my personal return, why no on 1041 Download?
Date published: 2021-04-03
Rated 2 out of 5 by from Gone downhill Need a better treatment of Treasury Inflation Protected Securities (TIPS). The cost basis of this type of security is affected by the annual taxation of the appreciation of the principal amount. There needs to be some way to find this out within TurboTax. Also, in the Home energy credits section, that installation of a new energy-efficient AC unit is hidden under "building property" but a furnace is treated as a separate line item. I spent unnecessary time trying to figure this out. They both should be treated as separate, individual entries.
Date published: 2021-04-03
Rated 5 out of 5 by from so easy it's so easy to use turbo tax... love it and have used it for several years, for our family and my grown kids who can file now.
Date published: 2021-04-03
Rated 5 out of 5 by from thank you turbotax i was simple and helpful. step by step instructions and easy help butttons
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is an excellent Product Turbo Tax makes is very easy to understand the rules and prepare you income tax. Very good product.
Date published: 2021-04-03
Rated 5 out of 5 by from 2020 taxes Great team of advisers. Grwat app easy to use and navigate.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy! My first time doing my own taxes and the step by step made it so easy, I'll never pay to do my taxes again
Date published: 2021-04-03
Rated 5 out of 5 by from About as easy as taxes could get The user is walked through EVERY aspect of the tax forms, in the seldom found hiccup, there are always drop-downs to help explain the foggy !!
Date published: 2021-04-03
Rated 5 out of 5 by from Over Two Decades of Happiness I have been using Turbo Tax to file my taxes since it was first available in 1984! Quick and easy, and I never feel like I have missed something. My two kids now use it to file their own taxes, as Mom no longer has that burden :)
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4548
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Needs a little work Trying to get help is impossible! Each year you say it has improved. You have a help forum but any question I have ever had never seems to be an answer for.
Date published: 2021-04-03
Rated 2 out of 5 by from Lacks import & 1041 OID forms tht are normal IRS f Big headache every year - these forms on on TT Premier for my personal return, why no on 1041 Download?
Date published: 2021-04-03
Rated 2 out of 5 by from Gone downhill Need a better treatment of Treasury Inflation Protected Securities (TIPS). The cost basis of this type of security is affected by the annual taxation of the appreciation of the principal amount. There needs to be some way to find this out within TurboTax. Also, in the Home energy credits section, that installation of a new energy-efficient AC unit is hidden under "building property" but a furnace is treated as a separate line item. I spent unnecessary time trying to figure this out. They both should be treated as separate, individual entries.
Date published: 2021-04-03
Rated 5 out of 5 by from so easy it's so easy to use turbo tax... love it and have used it for several years, for our family and my grown kids who can file now.
Date published: 2021-04-03
Rated 5 out of 5 by from thank you turbotax i was simple and helpful. step by step instructions and easy help butttons
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is an excellent Product Turbo Tax makes is very easy to understand the rules and prepare you income tax. Very good product.
Date published: 2021-04-03
Rated 5 out of 5 by from 2020 taxes Great team of advisers. Grwat app easy to use and navigate.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy! My first time doing my own taxes and the step by step made it so easy, I'll never pay to do my taxes again
Date published: 2021-04-03
Rated 5 out of 5 by from About as easy as taxes could get The user is walked through EVERY aspect of the tax forms, in the seldom found hiccup, there are always drop-downs to help explain the foggy !!
Date published: 2021-04-03
Rated 5 out of 5 by from Over Two Decades of Happiness I have been using Turbo Tax to file my taxes since it was first available in 1984! Quick and easy, and I never feel like I have missed something. My two kids now use it to file their own taxes, as Mom no longer has that burden :)
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4548