TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 1 out of 5 by from TurboTax Business The TurboTax software for desktop kept crashing when I tried to print Form 8453-S so that I could e-file. I lost my data twice and had to re-enter all the information for my return. I finally had to print the form from the IRS website and re-type the information on that form and update that to work-around printing the form from the TurboTax software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Awesome Very easy to file your taxes. No issues on anything definitely guides you through everything!
Date published: 2022-03-15
Rated 4 out of 5 by from Check Most Boxes Asks pretty much any question pertinent to the type of taxes being filed, shares info with state, does a good job of explaining most things I don't know. I just wish the corporate version was available online so I could easily sync my QuickBooks online with it. I don't know why it can't be an online version just because it's corporate.
Date published: 2022-03-15
Rated 5 out of 5 by from Never ceases to amaze year after year! Your software and workings are the best - makes doing taxes 1,000,000 times better than trying to read the forms and get things filed in an accurate and timely manner,
Date published: 2022-03-15
Rated 1 out of 5 by from TurboTax Business has glitches TurboTax Business has a few glitches. The software requires a new S-Corp to attach Form 2553 request for S-Corp status to the federal return (1120S), even if the entity has previously filed and received an S-Corp acceptance from the IRS. The software will not allow you to bypass this attachment. As a workaround, I attached the IRS acceptance letter instead of the signed Form 2553 and the system was not able to detect a variance which allowed me to e-file the federal return. There are also several glitches with the Maryland PTE Form 511 for entities that elect to pay taxes on all members including resident members. The software keeps defaulting to Form 510 (the required form for entities that elect to only pay taxes for non-resident members). This causes multiple errors to have to be corrected multiple times. To correct the error, you have to switch to Forms View and delete the Form 510 every time you make any change anywhere on the federal or state input screens. In addition, the software will not allow a first year entity to e-file the Maryland return unless the start date of the tax period happens to be the first day of a month, contrary to the instructions on the Comptroller of Maryland's website that state the start date of the tax period should coincide with the federal return. The software is programmed to flag any other start date other than the first of the month as an error, disqualifying the e-file filing method. I used TurboTax Business to prepare tax returns for both of my new S-Corps and this was an issue for both of them. More disturbing is that no technical support exists at Intuit to address these types of programming glitches. I'm extremely dissatisfied with this product.
Date published: 2022-03-15
Rated 4 out of 5 by from Tax Return Input For the most part the on-line tax return input information is very simple to understand, If you have all the necessary documents to file your income tax return, it is easy to follow all the prompts,
Date published: 2022-03-15
Rated 5 out of 5 by from Helps me feel confident! I have been using TurboTax for a few years now. It helps me feel confident I'm filing correctly.
Date published: 2022-03-15
Rated 2 out of 5 by from Not user friendly This is not very helpful; I will be going back to HR Block. Too many pop up asking how I was feeling...well I dont think that helps with anything. The wizard couldn't answer my questions, and then I had a hard time trying to e-file because it required my email to be verified. Well,,,if I am already logging in with my email why do I need verification? Why is that not an option when you start filing or when you log in to get a prompt to verify my email. It was frustrating to say the least. Their basic package offers less than HR Block
Date published: 2022-03-15
Rated 2 out of 5 by from Ok, but lack of integration with QB online is sad While this product does fairly well with the actual taxes, the lack of integration with intuit's own quickbooks online product is ridiculous. What should be a seamless import process ends up having to be done by hand looking at different screens and trying to copy data because they can't figure out how to integrate their own software. It is sad.
Date published: 2022-03-15
Rated 5 out of 5 by from TURBOOOOO! I have been a returner year after year! Turbo tax has been my go to for basic tax stuff that they make us suffer with yearly. Turbo Tax really simple and great to process things that are not too complicated. I would recommend them to many of my family and friends. They also help you track your stuff afterwards with MINT and Credit Karma.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4547
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax Business The TurboTax software for desktop kept crashing when I tried to print Form 8453-S so that I could e-file. I lost my data twice and had to re-enter all the information for my return. I finally had to print the form from the IRS website and re-type the information on that form and update that to work-around printing the form from the TurboTax software.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Awesome Very easy to file your taxes. No issues on anything definitely guides you through everything!
Date published: 2022-03-15
Rated 4 out of 5 by from Check Most Boxes Asks pretty much any question pertinent to the type of taxes being filed, shares info with state, does a good job of explaining most things I don't know. I just wish the corporate version was available online so I could easily sync my QuickBooks online with it. I don't know why it can't be an online version just because it's corporate.
Date published: 2022-03-15
Rated 5 out of 5 by from Never ceases to amaze year after year! Your software and workings are the best - makes doing taxes 1,000,000 times better than trying to read the forms and get things filed in an accurate and timely manner,
Date published: 2022-03-15
Rated 1 out of 5 by from TurboTax Business has glitches TurboTax Business has a few glitches. The software requires a new S-Corp to attach Form 2553 request for S-Corp status to the federal return (1120S), even if the entity has previously filed and received an S-Corp acceptance from the IRS. The software will not allow you to bypass this attachment. As a workaround, I attached the IRS acceptance letter instead of the signed Form 2553 and the system was not able to detect a variance which allowed me to e-file the federal return. There are also several glitches with the Maryland PTE Form 511 for entities that elect to pay taxes on all members including resident members. The software keeps defaulting to Form 510 (the required form for entities that elect to only pay taxes for non-resident members). This causes multiple errors to have to be corrected multiple times. To correct the error, you have to switch to Forms View and delete the Form 510 every time you make any change anywhere on the federal or state input screens. In addition, the software will not allow a first year entity to e-file the Maryland return unless the start date of the tax period happens to be the first day of a month, contrary to the instructions on the Comptroller of Maryland's website that state the start date of the tax period should coincide with the federal return. The software is programmed to flag any other start date other than the first of the month as an error, disqualifying the e-file filing method. I used TurboTax Business to prepare tax returns for both of my new S-Corps and this was an issue for both of them. More disturbing is that no technical support exists at Intuit to address these types of programming glitches. I'm extremely dissatisfied with this product.
Date published: 2022-03-15
Rated 4 out of 5 by from Tax Return Input For the most part the on-line tax return input information is very simple to understand, If you have all the necessary documents to file your income tax return, it is easy to follow all the prompts,
Date published: 2022-03-15
Rated 5 out of 5 by from Helps me feel confident! I have been using TurboTax for a few years now. It helps me feel confident I'm filing correctly.
Date published: 2022-03-15
Rated 2 out of 5 by from Not user friendly This is not very helpful; I will be going back to HR Block. Too many pop up asking how I was feeling...well I dont think that helps with anything. The wizard couldn't answer my questions, and then I had a hard time trying to e-file because it required my email to be verified. Well,,,if I am already logging in with my email why do I need verification? Why is that not an option when you start filing or when you log in to get a prompt to verify my email. It was frustrating to say the least. Their basic package offers less than HR Block
Date published: 2022-03-15
Rated 2 out of 5 by from Ok, but lack of integration with QB online is sad While this product does fairly well with the actual taxes, the lack of integration with intuit's own quickbooks online product is ridiculous. What should be a seamless import process ends up having to be done by hand looking at different screens and trying to copy data because they can't figure out how to integrate their own software. It is sad.
Date published: 2022-03-15
Rated 5 out of 5 by from TURBOOOOO! I have been a returner year after year! Turbo tax has been my go to for basic tax stuff that they make us suffer with yearly. Turbo Tax really simple and great to process things that are not too complicated. I would recommend them to many of my family and friends. They also help you track your stuff afterwards with MINT and Credit Karma.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4547