TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from A Lot Harder To Use The software was much harder to use this year. I've used turbotax for many years and I've never had so many issues. The biggest problem is going from layman's terms to tax terms only tax preparers would know. This forces the user to have to pay to turbotax to get help. I waisted hours looking up terms and forms. Hopefully next year you will change it back. Unfortunately, I will have to go elsewhere next year to do my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from It's a great Tax software TurboTax is a very good software. I trust it. I will continue to use it next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Super helpful software and phone support! Phone support was excellent even on a Sunday, right before the filing deadline.
Date published: 2022-04-18
Rated 5 out of 5 by from Love TurboTax Always easy to use, never any issues with site or tax filing.
Date published: 2022-04-18
Rated 5 out of 5 by from great product Easy to use. Easy to find useful information if confused.
Date published: 2022-04-18
Rated 1 out of 5 by from Didn't even let me fix a document. Told me to they would help me fix an issue and never brought me to the section that needed to be fixes.
Date published: 2022-04-18
Rated 5 out of 5 by from That was great! I appreciate Turbotax as they were so user-friendly, easy to file, and I felt I was able to receive a great tax return! Thank you!
Date published: 2022-04-18
Rated 4 out of 5 by from Great Does the job, time consuming. I like that it keeps a record
Date published: 2022-04-18
Rated 5 out of 5 by from Could not have done it without TURBO TAX! YEAR AFTER YEAR I TRIED TO MAKE OUR TAXES RIGHT! I FIND THAT TASK CHALLENGING, BUT USING TURBO TAX DELUXE HELPED ME FEEL MORE CONFIDENT THAT I AM PUTTING ALL THE RIGHT INFORMATION IN MY FILE!
Date published: 2022-04-18
Rated 5 out of 5 by from Very Professional App - Turbo Tax Excellent program, walks you through step by step while letting you know things are progressing well.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 4543
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from A Lot Harder To Use The software was much harder to use this year. I've used turbotax for many years and I've never had so many issues. The biggest problem is going from layman's terms to tax terms only tax preparers would know. This forces the user to have to pay to turbotax to get help. I waisted hours looking up terms and forms. Hopefully next year you will change it back. Unfortunately, I will have to go elsewhere next year to do my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from It's a great Tax software TurboTax is a very good software. I trust it. I will continue to use it next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Super helpful software and phone support! Phone support was excellent even on a Sunday, right before the filing deadline.
Date published: 2022-04-18
Rated 5 out of 5 by from Love TurboTax Always easy to use, never any issues with site or tax filing.
Date published: 2022-04-18
Rated 5 out of 5 by from great product Easy to use. Easy to find useful information if confused.
Date published: 2022-04-18
Rated 1 out of 5 by from Didn't even let me fix a document. Told me to they would help me fix an issue and never brought me to the section that needed to be fixes.
Date published: 2022-04-18
Rated 5 out of 5 by from That was great! I appreciate Turbotax as they were so user-friendly, easy to file, and I felt I was able to receive a great tax return! Thank you!
Date published: 2022-04-18
Rated 4 out of 5 by from Great Does the job, time consuming. I like that it keeps a record
Date published: 2022-04-18
Rated 5 out of 5 by from Could not have done it without TURBO TAX! YEAR AFTER YEAR I TRIED TO MAKE OUR TAXES RIGHT! I FIND THAT TASK CHALLENGING, BUT USING TURBO TAX DELUXE HELPED ME FEEL MORE CONFIDENT THAT I AM PUTTING ALL THE RIGHT INFORMATION IN MY FILE!
Date published: 2022-04-18
Rated 5 out of 5 by from Very Professional App - Turbo Tax Excellent program, walks you through step by step while letting you know things are progressing well.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 4543