TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Jcu27 from
The amount you pay for "help" is ridiculous.
Getting 177 dollars taken out my refund for basically no reason. The customer service is horrible and can't even answer simple tax questions. Was the worst experience ever. Next year I'm going to H&R block, for sure.
Date published: 2023-01-27
Rated 5 out of 5 by
Mememe223 from
Tax
Awesome to work with did well for me fixed all that needs
Date published: 2023-01-27
Rated 4 out of 5 by
OH4petesake from
Svc agents awesome and HORRIBLE input to forms
We have been trying to efile these easy peasy tax forms for me and my husband for 2 days. I made mistakes thought I cleared mistakes but didn't. Called 8 times within these two days only to have phone calls dropped or lost between agents and myself. After 3 rd attempt today to get my forms right we finally have them to this point and hopefully done
Date published: 2023-01-27
Rated 5 out of 5 by
LeBare from
Turbo Tax is easy to understand
I have used TT for several years, I like the way it walks me through each step. This year I needed to call someone for help, Charles was informative and answered my questions with no problem.
Date published: 2023-01-27
Rated 5 out of 5 by
locomun61 from
Material Hander Lever 2 Warehouse/Com confg
I Love Turbo tax each year easier. to process and help me to do my file.
Date published: 2023-01-27
Rated 5 out of 5 by
APaz29 from
Thank you Turbo!
Always easy to use! ()()()()()()()()()()()()()()()()
Date published: 2023-01-27
Rated 5 out of 5 by
butterflyreenie from
Turbotax was great!!
very easy to use very helpful as well. will recommend to family and friends. I will use again
Date published: 2023-01-27
Rated 5 out of 5 by
JRS0214 from
Turbo Tax always easy and helpful
Love using this and always easy to use. They help if I have any questions and get me through the process with ease.
Date published: 2023-01-27
Rated 1 out of 5 by
Turbotax is terrible from
TurboTax ought to be ashamed of themselves
$39 for health insurance marketplace statement on a $15 refund shameful
Date published: 2023-01-27
Rated 5 out of 5 by
Pipes19 from
Turbo tax is great
Went very well explained everything I asked was very helpful in all guestions
All TurboTax® Offerings Reviews - Page 455
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Jcu27 from
The amount you pay for "help" is ridiculous.
Getting 177 dollars taken out my refund for basically no reason. The customer service is horrible and can't even answer simple tax questions. Was the worst experience ever. Next year I'm going to H&R block, for sure.
Date published: 2023-01-27
Rated 5 out of 5 by
Mememe223 from
Tax
Awesome to work with did well for me fixed all that needs
Date published: 2023-01-27
Rated 4 out of 5 by
OH4petesake from
Svc agents awesome and HORRIBLE input to forms
We have been trying to efile these easy peasy tax forms for me and my husband for 2 days. I made mistakes thought I cleared mistakes but didn't. Called 8 times within these two days only to have phone calls dropped or lost between agents and myself. After 3 rd attempt today to get my forms right we finally have them to this point and hopefully done
Date published: 2023-01-27
Rated 5 out of 5 by
LeBare from
Turbo Tax is easy to understand
I have used TT for several years, I like the way it walks me through each step. This year I needed to call someone for help, Charles was informative and answered my questions with no problem.
Date published: 2023-01-27
Rated 5 out of 5 by
locomun61 from
Material Hander Lever 2 Warehouse/Com confg
I Love Turbo tax each year easier. to process and help me to do my file.
Date published: 2023-01-27
Rated 5 out of 5 by
APaz29 from
Thank you Turbo!
Always easy to use! ()()()()()()()()()()()()()()()()
Date published: 2023-01-27
Rated 5 out of 5 by
butterflyreenie from
Turbotax was great!!
very easy to use very helpful as well. will recommend to family and friends. I will use again
Date published: 2023-01-27
Rated 5 out of 5 by
JRS0214 from
Turbo Tax always easy and helpful
Love using this and always easy to use. They help if I have any questions and get me through the process with ease.
Date published: 2023-01-27
Rated 1 out of 5 by
Turbotax is terrible from
TurboTax ought to be ashamed of themselves
$39 for health insurance marketplace statement on a $15 refund shameful
Date published: 2023-01-27
Rated 5 out of 5 by
Pipes19 from
Turbo tax is great
Went very well explained everything I asked was very helpful in all guestions
All TurboTax® Offerings Reviews - Page 455
Date published: 2023-01-27