TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The amount you pay for "help" is ridiculous. Getting 177 dollars taken out my refund for basically no reason. The customer service is horrible and can't even answer simple tax questions. Was the worst experience ever. Next year I'm going to H&R block, for sure.
Date published: 2023-01-27
Rated 5 out of 5 by from Tax Awesome to work with did well for me fixed all that needs
Date published: 2023-01-27
Rated 4 out of 5 by from Svc agents awesome and HORRIBLE input to forms We have been trying to efile these easy peasy tax forms for me and my husband for 2 days. I made mistakes thought I cleared mistakes but didn't. Called 8 times within these two days only to have phone calls dropped or lost between agents and myself. After 3 rd attempt today to get my forms right we finally have them to this point and hopefully done
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is easy to understand I have used TT for several years, I like the way it walks me through each step. This year I needed to call someone for help, Charles was informative and answered my questions with no problem.
Date published: 2023-01-27
Rated 5 out of 5 by from Material Hander Lever 2 Warehouse/Com confg I Love Turbo tax each year easier. to process and help me to do my file.
Date published: 2023-01-27
Rated 5 out of 5 by from Thank you Turbo! Always easy to use! ()()()()()()()()()()()()()()()()
Date published: 2023-01-27
Rated 5 out of 5 by from Turbotax was great!! very easy to use very helpful as well. will recommend to family and friends. I will use again
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax always easy and helpful Love using this and always easy to use. They help if I have any questions and get me through the process with ease.
Date published: 2023-01-27
Rated 1 out of 5 by from TurboTax ought to be ashamed of themselves $39 for health insurance marketplace statement on a $15 refund shameful
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great Went very well explained everything I asked was very helpful in all guestions
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 455
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from The amount you pay for "help" is ridiculous. Getting 177 dollars taken out my refund for basically no reason. The customer service is horrible and can't even answer simple tax questions. Was the worst experience ever. Next year I'm going to H&R block, for sure.
Date published: 2023-01-27
Rated 5 out of 5 by from Tax Awesome to work with did well for me fixed all that needs
Date published: 2023-01-27
Rated 4 out of 5 by from Svc agents awesome and HORRIBLE input to forms We have been trying to efile these easy peasy tax forms for me and my husband for 2 days. I made mistakes thought I cleared mistakes but didn't. Called 8 times within these two days only to have phone calls dropped or lost between agents and myself. After 3 rd attempt today to get my forms right we finally have them to this point and hopefully done
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is easy to understand I have used TT for several years, I like the way it walks me through each step. This year I needed to call someone for help, Charles was informative and answered my questions with no problem.
Date published: 2023-01-27
Rated 5 out of 5 by from Material Hander Lever 2 Warehouse/Com confg I Love Turbo tax each year easier. to process and help me to do my file.
Date published: 2023-01-27
Rated 5 out of 5 by from Thank you Turbo! Always easy to use! ()()()()()()()()()()()()()()()()
Date published: 2023-01-27
Rated 5 out of 5 by from Turbotax was great!! very easy to use very helpful as well. will recommend to family and friends. I will use again
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax always easy and helpful Love using this and always easy to use. They help if I have any questions and get me through the process with ease.
Date published: 2023-01-27
Rated 1 out of 5 by from TurboTax ought to be ashamed of themselves $39 for health insurance marketplace statement on a $15 refund shameful
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is great Went very well explained everything I asked was very helpful in all guestions
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 455