TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from turbotax Very buggy, frequently locked up. Kept redirecting pages
Date published: 2023-04-19
Rated 5 out of 5 by from Great Service TurboTax Overall very easy to use. Love the snap a photo of your tax docs and have it upload right into the system, like making an e-check deposit.
Date published: 2023-04-19
Rated 2 out of 5 by from Getting more confusing It seems like not only have the sections and info needed have become more complicated, but so too has how TurboTax handles all this new or not so new info. It's very confusing and it should not be. In fact, TurboTax used to be the easiest and most comprehensive software out there... This will need to be changed for me to use next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is fantastic. Interactive and easy to navigate and follow. I plan to use this next year God willing.
Date published: 2023-04-19
Rated 1 out of 5 by from turbo tax tricked me saying it was free was $119 2 years ago it was free, last year it was $50 and they let me take it out of my return and this year i filed some stocks and they said that was not covered in the basic plan so I had to pay $119 out of pocked and my return was exactly $119 odely enough but they did not let me use my return money towards the payemnt.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax ROCKS! Simple, quick, and provides a sense of ease. I use it year after year and even though my tax situation becomes more complex, Turbo Tax makes it easier and easier.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Duper Helpful ! It is very intuitive and convenient for any individual to file taxes
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome, Easy Very easy, comprehensive. Have used for many years and it could not be easier.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great product & worth spending money! Good product worthwhile spending money, I used to use Turbo Tax for 10+ years and then tried to save money and went with Credit karma, and now I am back with Turbo Tax. Thank you Turbo Tax doing a great job!
Date published: 2023-04-19
Rated 4 out of 5 by from Good product but could be more intuitive. Used for 8 years; will be a repeat customer. Seems like more info about me should be retained so I don't have to re-enter. Also, feels like some questions are asked multiple times.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 455
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from turbotax Very buggy, frequently locked up. Kept redirecting pages
Date published: 2023-04-19
Rated 5 out of 5 by from Great Service TurboTax Overall very easy to use. Love the snap a photo of your tax docs and have it upload right into the system, like making an e-check deposit.
Date published: 2023-04-19
Rated 2 out of 5 by from Getting more confusing It seems like not only have the sections and info needed have become more complicated, but so too has how TurboTax handles all this new or not so new info. It's very confusing and it should not be. In fact, TurboTax used to be the easiest and most comprehensive software out there... This will need to be changed for me to use next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is fantastic. Interactive and easy to navigate and follow. I plan to use this next year God willing.
Date published: 2023-04-19
Rated 1 out of 5 by from turbo tax tricked me saying it was free was $119 2 years ago it was free, last year it was $50 and they let me take it out of my return and this year i filed some stocks and they said that was not covered in the basic plan so I had to pay $119 out of pocked and my return was exactly $119 odely enough but they did not let me use my return money towards the payemnt.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax ROCKS! Simple, quick, and provides a sense of ease. I use it year after year and even though my tax situation becomes more complex, Turbo Tax makes it easier and easier.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Duper Helpful ! It is very intuitive and convenient for any individual to file taxes
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome, Easy Very easy, comprehensive. Have used for many years and it could not be easier.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great product & worth spending money! Good product worthwhile spending money, I used to use Turbo Tax for 10+ years and then tried to save money and went with Credit karma, and now I am back with Turbo Tax. Thank you Turbo Tax doing a great job!
Date published: 2023-04-19
Rated 4 out of 5 by from Good product but could be more intuitive. Used for 8 years; will be a repeat customer. Seems like more info about me should be retained so I don't have to re-enter. Also, feels like some questions are asked multiple times.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 455