TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very User Friendly I had to assist my mom with her taxes. All went well and we had some difficult issues to get through. I'm so thankful all went well!
Date published: 2023-02-24
Rated 5 out of 5 by from Easy Easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was great! I had a Live Expert help me and she was awesome! She was super helpful, and the phone call was comfortable as well. The process was easy to follow, and the features were straight to the point.
Date published: 2023-02-24
Rated 5 out of 5 by from Intuitive and amazing product All the screens are very intuitive with excellent help text. I did not feel lost except when I got an error during smart check. The error message was very abstract and not understandable. Otherwise, the product is awesome and makes your tax filing job very easy.
Date published: 2023-02-24
Rated 5 out of 5 by from Fantastic and informative filing with turbo tax was helpful easy and informative thank you intuit
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is AMAZING TurboTax is easy to use, helps you step by step. If you aren't sure how to locate information, they help you. They prompt you to verify information and if information is missing the let you know.
Date published: 2023-02-24
Rated 1 out of 5 by from TurboTax should do better I paid more for TurboTax live than I am receiving in tax refunds. All so I wouldn’t have to worry about my taxes. Now my tax guy can’t file because the website is glitching! Thanks for taking my money and not filing my taxes TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Upheld kind and wise information Harold was very professional and yet very friendly. He was very knowledgeable in what he was doing so I felt very confident in what was being done by how he was explaining everything, thank you.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax works Great I just wish they were cheaper. I've used them for years and it's a good service.
Date published: 2023-02-24
Rated 1 out of 5 by from Way too pricey It's a shame that you charge for submitting both federal and state taxes instead of just one price for both. $128 to file my taxes will make consider not using turbo tax next year.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 4539
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very User Friendly I had to assist my mom with her taxes. All went well and we had some difficult issues to get through. I'm so thankful all went well!
Date published: 2023-02-24
Rated 5 out of 5 by from Easy Easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do easy to do
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was great! I had a Live Expert help me and she was awesome! She was super helpful, and the phone call was comfortable as well. The process was easy to follow, and the features were straight to the point.
Date published: 2023-02-24
Rated 5 out of 5 by from Intuitive and amazing product All the screens are very intuitive with excellent help text. I did not feel lost except when I got an error during smart check. The error message was very abstract and not understandable. Otherwise, the product is awesome and makes your tax filing job very easy.
Date published: 2023-02-24
Rated 5 out of 5 by from Fantastic and informative filing with turbo tax was helpful easy and informative thank you intuit
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is AMAZING TurboTax is easy to use, helps you step by step. If you aren't sure how to locate information, they help you. They prompt you to verify information and if information is missing the let you know.
Date published: 2023-02-24
Rated 1 out of 5 by from TurboTax should do better I paid more for TurboTax live than I am receiving in tax refunds. All so I wouldn’t have to worry about my taxes. Now my tax guy can’t file because the website is glitching! Thanks for taking my money and not filing my taxes TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Upheld kind and wise information Harold was very professional and yet very friendly. He was very knowledgeable in what he was doing so I felt very confident in what was being done by how he was explaining everything, thank you.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax works Great I just wish they were cheaper. I've used them for years and it's a good service.
Date published: 2023-02-24
Rated 1 out of 5 by from Way too pricey It's a shame that you charge for submitting both federal and state taxes instead of just one price for both. $128 to file my taxes will make consider not using turbo tax next year.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 4539