TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Have used Turbo tax for several years... The format is easy to follow and the on-line help is very clear. The only improvement would be to make revisiting the city tax portion easier.
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax Business - STILL fails Mass Trust Taxes Turbo Tax Business STILL fails to properly to Massachusetts Trust Taxes properly without a manual override in the forms view. I have reported the problem for the last three years, yet Turbo Tax seems to ignore the report and never fixes the problem. They also never acknowledge the issue thus don't seem to care what we say. In the end, I could still file the trust taxes but only because I know how to manually modify the forms to show that 100% of income was distributed to beneficiaries via Schedule K-1 thus there is no taxable income for the trust.
Date published: 2023-04-03
Rated 3 out of 5 by from Frustration with state print & mail I completed our tax return this weekend, and e-filed the federal portion without issue. My frustration is with our Virginia state tax return form(s) which we want to print out and mail in. I can't access them. I can't print them. I haven't even SEEN them. This first presented as an issue last year. Frankly now that we're using standard deduction, this loyal Turbotax customer is almost ready, after many years of use, to stop using Turbotax.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is awesome. Awesome, the software was very intuitive and took care of all the trade inputs from my brokerage statements. Very helpful!
Date published: 2023-04-03
Rated 4 out of 5 by from Very Good I've tried other Tax software and I keep coming back to Turbo Tax. It seems to be the best.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is phenomenal.. Turbotax makes the entire process much easier to understand and fill out..
Date published: 2023-04-03
Rated 5 out of 5 by from It was great I like everything about it and very easy-to-use and understand
Date published: 2023-04-03
Rated 2 out of 5 by from Mistake I have previously filed my taxes. Order # is TTWCA181771581. I received this notice that I had not filed. So I refiled. Tell the IRS why there are 2 copies. Get your act together!!!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Software Software very easy to navigate, only problem was it asked to insert an occupation code and didn't give me a list to pick from. I inserted 999999 as suggested, but it would have helped to have a pull down list.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax Never Fails TurboTax takes care of everything, diligently covering each and every aspect of filing a tax return, both at the Federal and State level. Always keeps track of precisely WHERE you are in the process.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4535
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Have used Turbo tax for several years... The format is easy to follow and the on-line help is very clear. The only improvement would be to make revisiting the city tax portion easier.
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax Business - STILL fails Mass Trust Taxes Turbo Tax Business STILL fails to properly to Massachusetts Trust Taxes properly without a manual override in the forms view. I have reported the problem for the last three years, yet Turbo Tax seems to ignore the report and never fixes the problem. They also never acknowledge the issue thus don't seem to care what we say. In the end, I could still file the trust taxes but only because I know how to manually modify the forms to show that 100% of income was distributed to beneficiaries via Schedule K-1 thus there is no taxable income for the trust.
Date published: 2023-04-03
Rated 3 out of 5 by from Frustration with state print & mail I completed our tax return this weekend, and e-filed the federal portion without issue. My frustration is with our Virginia state tax return form(s) which we want to print out and mail in. I can't access them. I can't print them. I haven't even SEEN them. This first presented as an issue last year. Frankly now that we're using standard deduction, this loyal Turbotax customer is almost ready, after many years of use, to stop using Turbotax.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is awesome. Awesome, the software was very intuitive and took care of all the trade inputs from my brokerage statements. Very helpful!
Date published: 2023-04-03
Rated 4 out of 5 by from Very Good I've tried other Tax software and I keep coming back to Turbo Tax. It seems to be the best.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is phenomenal.. Turbotax makes the entire process much easier to understand and fill out..
Date published: 2023-04-03
Rated 5 out of 5 by from It was great I like everything about it and very easy-to-use and understand
Date published: 2023-04-03
Rated 2 out of 5 by from Mistake I have previously filed my taxes. Order # is TTWCA181771581. I received this notice that I had not filed. So I refiled. Tell the IRS why there are 2 copies. Get your act together!!!
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax Software Software very easy to navigate, only problem was it asked to insert an occupation code and didn't give me a list to pick from. I inserted 999999 as suggested, but it would have helped to have a pull down list.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax Never Fails TurboTax takes care of everything, diligently covering each and every aspect of filing a tax return, both at the Federal and State level. Always keeps track of precisely WHERE you are in the process.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4535