TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281651 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Very upset.. makes you RE-ACTIVATE each time Very upset.. makes you RE-ACTIVATE each time you access your return!!! I will look for other tax software options as this was very frustrating!!!
Date published: 2021-04-03
Rated 1 out of 5 by from Once you get to the wizard, it's okay Trying to sign in was an absolute nightmare. It took forever for them to text the verification codes to my phone and this was "necessary" several times. When it didn't send a text within a few seconds, I didn't know if it was just being slow or just completely broken. And then I would get bombarded with several different numbers and had to try to guess which number was the one that it would actually accept. This was incredibly frustrating. Other than that, once I was able to go through their actual filing process, it was not too painful. Some things could still be made simpler, but I understand that a good amount of security is necessary, too
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is a good tax preparer company. Fast, efficient, and thorough. I've been using them for years and it's been a simple process every time.
Date published: 2021-04-03
Rated 5 out of 5 by from I loved the ease of filing I am 73 years old and I did this myself for the first time. I was so scared to start but y\they started out by saying "Hello Christyne. Lets start", like we were friends already. All of a sudden, I was comfortable. All of the way through they were behind me almost like a cheering squad. As long as you read everything well, and answer appropriately, they help you all of the way through. This is perfect for simple filing. I am excited to do this again.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbotax is great! Very comprehensive and easy to options. Help is also awesome, used 3 times to get my questions answered,
Date published: 2021-04-03
Rated 5 out of 5 by from Great Program Easy to use and navigate and file. We've used this for the last 2 years
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo tax is awesome Great Experience Thank you for considering and improving my application. I believe my (tax income) would be valuable in the (specialization of saving) banking, and I look forward to any opportunity to save and make money.
Date published: 2021-04-03
Rated 5 out of 5 by from Loving TurboTax Enjoy using TurboTax for filing taxes every year. Each year TurboTax guidance and tips get better an more informative for better planning for next year's savings and filing process. It's like having your own personal accountant keeping your personal information updated and retrieving majority of tax documents and information into each step of the process.
Date published: 2021-04-03
Rated 5 out of 5 by from Iman was awesome Iman, the tax expert, really helped me with my taxes. She was kind and patient with me through the process. She spoke in an apparent knowledgeable manner. She was awesome!
Date published: 2021-04-03
Rated 5 out of 5 by from Super easy to use! Step by step help and service. Useful tools. Easy to follow instructions.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very upset.. makes you RE-ACTIVATE each time Very upset.. makes you RE-ACTIVATE each time you access your return!!! I will look for other tax software options as this was very frustrating!!!
Date published: 2021-04-03
Rated 1 out of 5 by from Once you get to the wizard, it's okay Trying to sign in was an absolute nightmare. It took forever for them to text the verification codes to my phone and this was "necessary" several times. When it didn't send a text within a few seconds, I didn't know if it was just being slow or just completely broken. And then I would get bombarded with several different numbers and had to try to guess which number was the one that it would actually accept. This was incredibly frustrating. Other than that, once I was able to go through their actual filing process, it was not too painful. Some things could still be made simpler, but I understand that a good amount of security is necessary, too
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is a good tax preparer company. Fast, efficient, and thorough. I've been using them for years and it's been a simple process every time.
Date published: 2021-04-03
Rated 5 out of 5 by from I loved the ease of filing I am 73 years old and I did this myself for the first time. I was so scared to start but y\they started out by saying "Hello Christyne. Lets start", like we were friends already. All of a sudden, I was comfortable. All of the way through they were behind me almost like a cheering squad. As long as you read everything well, and answer appropriately, they help you all of the way through. This is perfect for simple filing. I am excited to do this again.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbotax is great! Very comprehensive and easy to options. Help is also awesome, used 3 times to get my questions answered,
Date published: 2021-04-03
Rated 5 out of 5 by from Great Program Easy to use and navigate and file. We've used this for the last 2 years
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo tax is awesome Great Experience Thank you for considering and improving my application. I believe my (tax income) would be valuable in the (specialization of saving) banking, and I look forward to any opportunity to save and make money.
Date published: 2021-04-03
Rated 5 out of 5 by from Loving TurboTax Enjoy using TurboTax for filing taxes every year. Each year TurboTax guidance and tips get better an more informative for better planning for next year's savings and filing process. It's like having your own personal accountant keeping your personal information updated and retrieving majority of tax documents and information into each step of the process.
Date published: 2021-04-03
Rated 5 out of 5 by from Iman was awesome Iman, the tax expert, really helped me with my taxes. She was kind and patient with me through the process. She spoke in an apparent knowledgeable manner. She was awesome!
Date published: 2021-04-03
Rated 5 out of 5 by from Super easy to use! Step by step help and service. Useful tools. Easy to follow instructions.
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4531