TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Johnestandby from
fantastically interactive
helped me decide by empirically entering information and seeing results
Date published: 2023-04-19
Rated 1 out of 5 by
Danita methot from
Danita
Was suppose to be free and ap didnt help me get anything on top that double charged me 59 plus 39 what a rip off
Date published: 2023-04-19
Rated 5 out of 5 by
TravvyPatty from
Still great service
I've been using turbotax for the third year in a row now. Very simple and easy to use and will continue using them!
Date published: 2023-04-19
Rated 1 out of 5 by
bobb66768 from
Thanks for robbing me TurboTax
$120, This took me 12 minutes and Turbotax took $120 of my money.
Date published: 2023-04-19
Rated 5 out of 5 by
Kitkatxo from
Easy
Quick and easy used for the past 2 years and so far no issues, filed by myself for a W2.
Date published: 2023-04-19
Rated 4 out of 5 by
1990catt from
Keira was awesome!
Though I was disappointed with my income amount, Keira was extremely helpful in explaining and breaking the answers in laymen terms. She was truly helpful!
Date published: 2023-04-19
Rated 4 out of 5 by
MarkA63 from
Overall a good product; decent value
I think the online helps are above average, but could be better. The price is a bit high. I don't know if the "upgrades" are worth it or not.
Date published: 2023-04-19
Rated 1 out of 5 by
JakeRomz from
TurboTax sucks and this will be the last year
This was an absolutely terrible experience, not until I was almost done did I realize you guys are taking $300 from my $400 return, this is ridiculous. Unfortunately I do not have the time to file with anyone else at this time. This certainly will be the last time I use their service though.
Date published: 2023-04-19
Rated 3 out of 5 by
schuaa from
Remove the surprise fees
The software was good. I wish it was more personalized based on previous responses (either "see all credits" or "find them yourself"). Also, don't ask for trivial amounts if the standard deduction is best. Finally, "including" one state should include e-filing. Don't walk someone through their taxes and then charge them an extra $25. For that alone, I wouldn't recommend TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
BLKGRLMGC67 from
TURBO TAX
I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH TURBOTAX.
All TurboTax® Offerings Reviews - Page 454
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Johnestandby from
fantastically interactive
helped me decide by empirically entering information and seeing results
Date published: 2023-04-19
Rated 1 out of 5 by
Danita methot from
Danita
Was suppose to be free and ap didnt help me get anything on top that double charged me 59 plus 39 what a rip off
Date published: 2023-04-19
Rated 5 out of 5 by
TravvyPatty from
Still great service
I've been using turbotax for the third year in a row now. Very simple and easy to use and will continue using them!
Date published: 2023-04-19
Rated 1 out of 5 by
bobb66768 from
Thanks for robbing me TurboTax
$120, This took me 12 minutes and Turbotax took $120 of my money.
Date published: 2023-04-19
Rated 5 out of 5 by
Kitkatxo from
Easy
Quick and easy used for the past 2 years and so far no issues, filed by myself for a W2.
Date published: 2023-04-19
Rated 4 out of 5 by
1990catt from
Keira was awesome!
Though I was disappointed with my income amount, Keira was extremely helpful in explaining and breaking the answers in laymen terms. She was truly helpful!
Date published: 2023-04-19
Rated 4 out of 5 by
MarkA63 from
Overall a good product; decent value
I think the online helps are above average, but could be better. The price is a bit high. I don't know if the "upgrades" are worth it or not.
Date published: 2023-04-19
Rated 1 out of 5 by
JakeRomz from
TurboTax sucks and this will be the last year
This was an absolutely terrible experience, not until I was almost done did I realize you guys are taking $300 from my $400 return, this is ridiculous. Unfortunately I do not have the time to file with anyone else at this time. This certainly will be the last time I use their service though.
Date published: 2023-04-19
Rated 3 out of 5 by
schuaa from
Remove the surprise fees
The software was good. I wish it was more personalized based on previous responses (either "see all credits" or "find them yourself"). Also, don't ask for trivial amounts if the standard deduction is best. Finally, "including" one state should include e-filing. Don't walk someone through their taxes and then charge them an extra $25. For that alone, I wouldn't recommend TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
BLKGRLMGC67 from
TURBO TAX
I HAVE ALWAYS HAD A GREAT EXPERIENCE WITH TURBOTAX.
All TurboTax® Offerings Reviews - Page 454
Date published: 2023-04-19