TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Totally Worth It! This was the first time I used TurboTax Live and I will never go back. Every year I did my taxes on my own I felt unsure I was doing everything right. The expert I worked with while using the Live version gave me confidence that my taxes were being done correctly. This year was the first year we had to pay taxes and she explained why and how to make sure that doesn't happen again next year.
Date published: 2022-03-12
Rated 4 out of 5 by from Overall good Everything is easy to use but the descriptions for filling info directly on the form after is a bit vague and overall it is too expensive for the basic service.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is good She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
Rated 5 out of 5 by from Another successful year with TurboTax I find Turbo Tax very user friendly and expect to use it for many years to come.
Date published: 2022-03-12
Rated 3 out of 5 by from Got the job done,, It cost me more this year and I had way less paperwork also paid in more and am getting back way less. Not happy but it's done for the year....
Date published: 2022-03-12
Rated 2 out of 5 by from Turbotax got disappointing.Doubtful will use again disappointing in a few areas and don't have time and out of patience with the program. Additionally, I had a discount thru SCCU (Space Coast Credit Unit), or so I thought, in previous years which didn't happen this year. Whole thing turned out quite expensive. ~good day
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax helped me with my situation! I did the Basic package, full service for TurboTax Live Online. I was paired with a tax preparer who I adore. Yolanda took care of me and answered all my questions and concerns with empathy and with a great amount of knowledge. I was not able to file for 7 years, so I was skeptical to even try. She eased my anxiety so did all of the other TurboTax representatives I spoke with. It is that easy!
Date published: 2022-03-12
Rated 5 out of 5 by from Convenient User friendly...easy to navigate...simple to understand...
Date published: 2022-03-12
Rated 2 out of 5 by from forms late Extremely bad that we had to wait so long for form 1116 and that there were still errors on issuance. Very very bad relative to prior years.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4530
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Totally Worth It! This was the first time I used TurboTax Live and I will never go back. Every year I did my taxes on my own I felt unsure I was doing everything right. The expert I worked with while using the Live version gave me confidence that my taxes were being done correctly. This year was the first year we had to pay taxes and she explained why and how to make sure that doesn't happen again next year.
Date published: 2022-03-12
Rated 4 out of 5 by from Overall good Everything is easy to use but the descriptions for filling info directly on the form after is a bit vague and overall it is too expensive for the basic service.
Date published: 2022-03-12
Rated 5 out of 5 by from Very easy to use Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is good She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
Rated 5 out of 5 by from Another successful year with TurboTax I find Turbo Tax very user friendly and expect to use it for many years to come.
Date published: 2022-03-12
Rated 3 out of 5 by from Got the job done,, It cost me more this year and I had way less paperwork also paid in more and am getting back way less. Not happy but it's done for the year....
Date published: 2022-03-12
Rated 2 out of 5 by from Turbotax got disappointing.Doubtful will use again disappointing in a few areas and don't have time and out of patience with the program. Additionally, I had a discount thru SCCU (Space Coast Credit Unit), or so I thought, in previous years which didn't happen this year. Whole thing turned out quite expensive. ~good day
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax helped me with my situation! I did the Basic package, full service for TurboTax Live Online. I was paired with a tax preparer who I adore. Yolanda took care of me and answered all my questions and concerns with empathy and with a great amount of knowledge. I was not able to file for 7 years, so I was skeptical to even try. She eased my anxiety so did all of the other TurboTax representatives I spoke with. It is that easy!
Date published: 2022-03-12
Rated 5 out of 5 by from Convenient User friendly...easy to navigate...simple to understand...
Date published: 2022-03-12
Rated 2 out of 5 by from forms late Extremely bad that we had to wait so long for form 1116 and that there were still errors on issuance. Very very bad relative to prior years.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4530