TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
7 Across in MD from
Totally Worth It!
This was the first time I used TurboTax Live and I will never go back. Every year I did my taxes on my own I felt unsure I was doing everything right. The expert I worked with while using the Live version gave me confidence that my taxes were being done correctly. This year was the first year we had to pay taxes and she explained why and how to make sure that doesn't happen again next year.
Date published: 2022-03-12
Rated 4 out of 5 by
JR517 from
Overall good
Everything is easy to use but the descriptions for filling info directly on the form after is a bit vague and overall it is too expensive for the basic service.
Date published: 2022-03-12
Rated 5 out of 5 by
Andrew1894 from
Very easy to use
Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by
Archet from
Turbo tax is good
She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
Rated 5 out of 5 by
Mark2506 from
Another successful year with TurboTax
I find Turbo Tax very user friendly and expect to use it for many years to come.
Date published: 2022-03-12
Rated 3 out of 5 by
Greyskies from
Got the job done,,
It cost me more this year and I had way less paperwork also paid in more and am getting back way less. Not happy but it's done for the year....
Date published: 2022-03-12
Rated 2 out of 5 by
Davej1946 from
Turbotax got disappointing.Doubtful will use again
disappointing in a few areas and don't have time and out of patience with the program. Additionally, I had a discount thru SCCU (Space Coast Credit Unit), or so I thought, in previous years which didn't happen this year. Whole thing turned out quite expensive. ~good day
Date published: 2022-03-12
Rated 5 out of 5 by
Chezaswolves88 from
TurboTax helped me with my situation!
I did the Basic package, full service for TurboTax Live Online. I was paired with a tax preparer who I adore. Yolanda took care of me and answered all my questions and concerns with empathy and with a great amount of knowledge. I was not able to file for 7 years, so I was skeptical to even try. She eased my anxiety so did all of the other TurboTax representatives I spoke with. It is that easy!
Date published: 2022-03-12
Rated 5 out of 5 by
RCDunkolas from
Convenient
User friendly...easy to navigate...simple to understand...
Date published: 2022-03-12
Rated 2 out of 5 by
McGale from
forms late
Extremely bad that we had to wait so long for form 1116 and that there were still errors on issuance. Very very bad relative to prior years.
All TurboTax® Offerings Reviews - Page 4530
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
7 Across in MD from
Totally Worth It!
This was the first time I used TurboTax Live and I will never go back. Every year I did my taxes on my own I felt unsure I was doing everything right. The expert I worked with while using the Live version gave me confidence that my taxes were being done correctly. This year was the first year we had to pay taxes and she explained why and how to make sure that doesn't happen again next year.
Date published: 2022-03-12
Rated 4 out of 5 by
JR517 from
Overall good
Everything is easy to use but the descriptions for filling info directly on the form after is a bit vague and overall it is too expensive for the basic service.
Date published: 2022-03-12
Rated 5 out of 5 by
Andrew1894 from
Very easy to use
Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by
Archet from
Turbo tax is good
She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
Rated 5 out of 5 by
Mark2506 from
Another successful year with TurboTax
I find Turbo Tax very user friendly and expect to use it for many years to come.
Date published: 2022-03-12
Rated 3 out of 5 by
Greyskies from
Got the job done,,
It cost me more this year and I had way less paperwork also paid in more and am getting back way less. Not happy but it's done for the year....
Date published: 2022-03-12
Rated 2 out of 5 by
Davej1946 from
Turbotax got disappointing.Doubtful will use again
disappointing in a few areas and don't have time and out of patience with the program. Additionally, I had a discount thru SCCU (Space Coast Credit Unit), or so I thought, in previous years which didn't happen this year. Whole thing turned out quite expensive. ~good day
Date published: 2022-03-12
Rated 5 out of 5 by
Chezaswolves88 from
TurboTax helped me with my situation!
I did the Basic package, full service for TurboTax Live Online. I was paired with a tax preparer who I adore. Yolanda took care of me and answered all my questions and concerns with empathy and with a great amount of knowledge. I was not able to file for 7 years, so I was skeptical to even try. She eased my anxiety so did all of the other TurboTax representatives I spoke with. It is that easy!
Date published: 2022-03-12
Rated 5 out of 5 by
RCDunkolas from
Convenient
User friendly...easy to navigate...simple to understand...
Date published: 2022-03-12
Rated 2 out of 5 by
McGale from
forms late
Extremely bad that we had to wait so long for form 1116 and that there were still errors on issuance. Very very bad relative to prior years.
All TurboTax® Offerings Reviews - Page 4530
Date published: 2022-03-12