TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 4 out of 5 by from Good product but... Product (basic TurboTax) was great except an issue with "control number box D" issue. A 2019 Intuit google site showed a fix, but it took a few days (March 30, 2021) for Intuit to repost the same fix as applicable to the 2020 tax filing year for that error code.
Date published: 2021-03-31
Rated 2 out of 5 by from Unexpected fees Purchased deluxe to include state. Was charged 25 for state at tax preparation completion and an additional 40 for processing fee.
Date published: 2021-03-31
Rated 5 out of 5 by from turbo is awesom great and easy program to file taxes. will continue to use every year
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax is so easy to use. Everything is explained and if you have any questions then it is very easy to get your questions answered. They provide many helpful resources.
Date published: 2021-03-31
Rated 5 out of 5 by from Great It was fun. I had a really good time and it was very fast.
Date published: 2021-03-31
Rated 5 out of 5 by from Better than ever! Used Turbo Tax for 20 years. It's better every year!
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax is helpful TurboTax keeps up with changes in tax laws, and sends multiple software updates as laws change. Sometimes, however, there is a glitch. Telephone support was helpful this year, due to last minute changes Congress enacted.
Date published: 2021-03-31
Rated 5 out of 5 by from Need A New Gimmick I use Turbo Tax every year, but this " free, not free" does not sit well with anyone. I know customers and even my experience have been bad. It's time for another gimmick. It is always "Free" if... or some other way of making it not apply. not worth the bad reputation.
Date published: 2021-03-31
Rated 5 out of 5 by from very good this is my first time using turbo tax to file my tax, i am see i like it. will try to use it for next year
Date published: 2021-03-31
Rated 5 out of 5 by from Sometime confusing but overall excellent. The pension input was confusing, was not impossible.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4526
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good product but... Product (basic TurboTax) was great except an issue with "control number box D" issue. A 2019 Intuit google site showed a fix, but it took a few days (March 30, 2021) for Intuit to repost the same fix as applicable to the 2020 tax filing year for that error code.
Date published: 2021-03-31
Rated 2 out of 5 by from Unexpected fees Purchased deluxe to include state. Was charged 25 for state at tax preparation completion and an additional 40 for processing fee.
Date published: 2021-03-31
Rated 5 out of 5 by from turbo is awesom great and easy program to file taxes. will continue to use every year
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax is so easy to use. Everything is explained and if you have any questions then it is very easy to get your questions answered. They provide many helpful resources.
Date published: 2021-03-31
Rated 5 out of 5 by from Great It was fun. I had a really good time and it was very fast.
Date published: 2021-03-31
Rated 5 out of 5 by from Better than ever! Used Turbo Tax for 20 years. It's better every year!
Date published: 2021-03-31
Rated 4 out of 5 by from TurboTax is helpful TurboTax keeps up with changes in tax laws, and sends multiple software updates as laws change. Sometimes, however, there is a glitch. Telephone support was helpful this year, due to last minute changes Congress enacted.
Date published: 2021-03-31
Rated 5 out of 5 by from Need A New Gimmick I use Turbo Tax every year, but this " free, not free" does not sit well with anyone. I know customers and even my experience have been bad. It's time for another gimmick. It is always "Free" if... or some other way of making it not apply. not worth the bad reputation.
Date published: 2021-03-31
Rated 5 out of 5 by from very good this is my first time using turbo tax to file my tax, i am see i like it. will try to use it for next year
Date published: 2021-03-31
Rated 5 out of 5 by from Sometime confusing but overall excellent. The pension input was confusing, was not impossible.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4526