TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy Turbotax makes filing very easy. No other way I would do it
Date published: 2021-03-31
Rated 4 out of 5 by from It's so far legit. The only issue I'm having with TurboTax that's really starting to bother me is I was trying to file my return for 20/20 and I haven't had a job since 2010 so obviously I haven't been claiming my kids on income tax however I just got a job and went to file my income tax and found out my child is already been claimed that's probably why I haven't been getting the stimulus payments either for my kids so I just upgraded to the deluxe package and hopefully I can get some help and talk to somebody about how I can file fraud because I didn't even know that somebody was claiming my kids for the past 10 years
Date published: 2021-03-31
Rated 5 out of 5 by from Another year and still using TurboTax I can't remember how many years I have been using TurboTax, which should tell you that I trust them to get it right!
Date published: 2021-03-31
Rated 5 out of 5 by from Very Helpful Live expert is awesome it help me in the time of need and was able mirror screen to see and help me choose right option, good job Thanks a lot 100%derive before due date, i really was ready to give up much love guys
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax Got it Done for Me for Our 2020 Taxes My TurboTax consultant, Eileen from South Carolina, stayed with me through three, separate phone calls as we tried to finalize my taxes, which included more challenging items such as tax loss carryforwards.
Date published: 2021-03-31
Rated 5 out of 5 by from Love Turbo Tax!! I love using Turbo Tax because if it’s user friendly instructions and guidance and audit help if needed.
Date published: 2021-03-31
Rated 4 out of 5 by from TURBO TAX IS GREAT NEEDED CLARIFICATION ON TWO ITEMS, THE FIRST PERSON REALY HAD NO CLUE ABOUT TAX FORMS, SEEMED VERY CONFUSED, WHEN I CALLED BACK RECEIVED DIFFERENT PERSON WHO UNDERSTOOD AND WAS ABLE TO RESOLVE CONCERN/SITUATION
Date published: 2021-03-31
Rated 5 out of 5 by from great costumer service I had a few questions regarding a couple forms, they answered them immediately! great service!
Date published: 2021-03-31
Rated 5 out of 5 by from Simple and straight forward! Had an easy time with my filing. I even had one of their reps call me within a minute and help me. Very impressed.
Date published: 2021-03-31
Rated 1 out of 5 by from I wasted months of my time I wasted two months of my time trying to amend my 2019 taxes through e File and wasted hours on end trying to speak to someone competent enough to try and assist me with my problems e Filing. When I finally got someone who wanted to help me, they spoke to their supervisor who said their program is outdated and cant e file 2019 returns even though the IRS says you can. This has been by far the most lengthy and inconsiderate way a company can assist their customer with filing their taxes and I will NEVER be using turbo tax again, as it was not in fact "Turbo" after all.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4523
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Turbotax makes filing very easy. No other way I would do it
Date published: 2021-03-31
Rated 4 out of 5 by from It's so far legit. The only issue I'm having with TurboTax that's really starting to bother me is I was trying to file my return for 20/20 and I haven't had a job since 2010 so obviously I haven't been claiming my kids on income tax however I just got a job and went to file my income tax and found out my child is already been claimed that's probably why I haven't been getting the stimulus payments either for my kids so I just upgraded to the deluxe package and hopefully I can get some help and talk to somebody about how I can file fraud because I didn't even know that somebody was claiming my kids for the past 10 years
Date published: 2021-03-31
Rated 5 out of 5 by from Another year and still using TurboTax I can't remember how many years I have been using TurboTax, which should tell you that I trust them to get it right!
Date published: 2021-03-31
Rated 5 out of 5 by from Very Helpful Live expert is awesome it help me in the time of need and was able mirror screen to see and help me choose right option, good job Thanks a lot 100%derive before due date, i really was ready to give up much love guys
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax Got it Done for Me for Our 2020 Taxes My TurboTax consultant, Eileen from South Carolina, stayed with me through three, separate phone calls as we tried to finalize my taxes, which included more challenging items such as tax loss carryforwards.
Date published: 2021-03-31
Rated 5 out of 5 by from Love Turbo Tax!! I love using Turbo Tax because if it’s user friendly instructions and guidance and audit help if needed.
Date published: 2021-03-31
Rated 4 out of 5 by from TURBO TAX IS GREAT NEEDED CLARIFICATION ON TWO ITEMS, THE FIRST PERSON REALY HAD NO CLUE ABOUT TAX FORMS, SEEMED VERY CONFUSED, WHEN I CALLED BACK RECEIVED DIFFERENT PERSON WHO UNDERSTOOD AND WAS ABLE TO RESOLVE CONCERN/SITUATION
Date published: 2021-03-31
Rated 5 out of 5 by from great costumer service I had a few questions regarding a couple forms, they answered them immediately! great service!
Date published: 2021-03-31
Rated 5 out of 5 by from Simple and straight forward! Had an easy time with my filing. I even had one of their reps call me within a minute and help me. Very impressed.
Date published: 2021-03-31
Rated 1 out of 5 by from I wasted months of my time I wasted two months of my time trying to amend my 2019 taxes through e File and wasted hours on end trying to speak to someone competent enough to try and assist me with my problems e Filing. When I finally got someone who wanted to help me, they spoke to their supervisor who said their program is outdated and cant e file 2019 returns even though the IRS says you can. This has been by far the most lengthy and inconsiderate way a company can assist their customer with filing their taxes and I will NEVER be using turbo tax again, as it was not in fact "Turbo" after all.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4523