TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax needs much better help screens I'm a CPA, so I know where numbers need to go. But finding where they go within TurboTax can be challenging. It appears that the help screens are really forums where users post answers, and that TurboTax itself has no answers. Fortunately, their telephone customer service is excellent, and they were always (evenutally) able to help me out.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use if you don't do anything stupid. Liked it. Ran into some problems using the return button. Should probably use the 'back' button instead. Very happy with the results.
Date published: 2023-04-06
Rated 5 out of 5 by from AWESOME EASY TO USE. I USE TURBO TAX EVERY YEAR SO THAT I DO NOT HAVE TO RE-ENTER MY INFORMATION
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax works great Easy to use and file, highly recommended, also got me a nice refund!
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome custom service reps All custom service reps who were helping me with some technical issues demonstrated exceptional professionalism, politenesses, friendliness, patience and support. Deja, Michelle, Michael and above all Marcy
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax Premier Overall very good, but the navigation through the K-1 and QBI process could be vastly improved.
Date published: 2023-04-06
Rated 5 out of 5 by from Good,as usual No problems, but I hate reviews, except if product has improved greatly.
Date published: 2023-04-06
Rated 5 out of 5 by from Started new sole proprietorship Adding a new business onto personal tax return was so easy I'm glad I didn't spend the money on a professional that didn't have time for me anyway.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax since I got my first job I've used turbo tax for the majority of my life as a taxpaying adult, and doing my taxes has never once felt stressful or difficult.
Date published: 2023-04-06
Rated 4 out of 5 by from the overall pgm is good - but is way too expensive The overall pgm is good --- a few definitions of examples were a little confuseing but overall was pretty good.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax needs much better help screens I'm a CPA, so I know where numbers need to go. But finding where they go within TurboTax can be challenging. It appears that the help screens are really forums where users post answers, and that TurboTax itself has no answers. Fortunately, their telephone customer service is excellent, and they were always (evenutally) able to help me out.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use if you don't do anything stupid. Liked it. Ran into some problems using the return button. Should probably use the 'back' button instead. Very happy with the results.
Date published: 2023-04-06
Rated 5 out of 5 by from AWESOME EASY TO USE. I USE TURBO TAX EVERY YEAR SO THAT I DO NOT HAVE TO RE-ENTER MY INFORMATION
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax works great Easy to use and file, highly recommended, also got me a nice refund!
Date published: 2023-04-06
Rated 5 out of 5 by from Awesome custom service reps All custom service reps who were helping me with some technical issues demonstrated exceptional professionalism, politenesses, friendliness, patience and support. Deja, Michelle, Michael and above all Marcy
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax Premier Overall very good, but the navigation through the K-1 and QBI process could be vastly improved.
Date published: 2023-04-06
Rated 5 out of 5 by from Good,as usual No problems, but I hate reviews, except if product has improved greatly.
Date published: 2023-04-06
Rated 5 out of 5 by from Started new sole proprietorship Adding a new business onto personal tax return was so easy I'm glad I didn't spend the money on a professional that didn't have time for me anyway.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo tax since I got my first job I've used turbo tax for the majority of my life as a taxpaying adult, and doing my taxes has never once felt stressful or difficult.
Date published: 2023-04-06
Rated 4 out of 5 by from the overall pgm is good - but is way too expensive The overall pgm is good --- a few definitions of examples were a little confuseing but overall was pretty good.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4522