TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I really like Turbtax I have used this product for a few years. It is thorough and very easy to use. Nothing is missed.
Date published: 2021-04-03
Rated 4 out of 5 by from Doesn't always tell you what you need to know I have HSA contribution. Through my employer...it does not automatically tell you to fill out the form that the iIRS requires.. I have over paid for 2 years now!
Date published: 2021-04-03
Rated 5 out of 5 by from Simple. Easy. Free. I’ve been using turbo tax since I started doing my taxes and it’s been really easy to do and I really appreciate them for that. Taxes always sounded like some big scary adult task I’d one day have to do but it takes maybe 10 minutes to do and I don’t have to do any calculations. So thank you Turbo Tax.
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT! I have used TT for years and have enjoyed the simplicity of the product. I worked for H&Block for a few years and this did help me in zooming through the program. Even when you do the step by step I feel TT covers everything.
Date published: 2021-04-03
Rated 3 out of 5 by from Great Should have option of not charging fee as well as giving alerts on if number entered is too high or low
Date published: 2021-04-03
Rated 5 out of 5 by from Friendly Really easy to use, once you understand how to, could be more friendly for simple W2, however is easy, and fast service.
Date published: 2021-04-03
Rated 3 out of 5 by from Turbo Tax help not helpful to avoid problems A turbo tax help topic said the IRS Identity protection PIN is no longer required, but my return was rejected without it. Also had difficulty finding how to apply my 2020 federal refund to 2021 estimated taxes. Search for "1040 line 36" and "apply refund to estimated tax" did not provide help on how to change that number, and I had to call Turbo Tax for help. This should be an automatic prompt if receiving a refund. I also have no way to not generate the estimated tax payment coupons or override the calculated amount for estimated tax payments. I know how much tax my 2021 return is likely to require and would prefer to enter my own tax payments.
Date published: 2021-04-03
Rated 4 out of 5 by from grest it was a great experience i would refer all my friends and family
Date published: 2021-04-03
Rated 3 out of 5 by from Almost had to mail my returns Everything went smooth and great until the end of filing my tax returns when Turbotax told me I had to file it by mail and had me print it out. I've never filed my tax returns by mail, and I wanted to file them electronically, but I was forced into mailing them, and it was only after many hours of navigating through the interface and even asking several people for help, including their online support that I managed to figure out how to instead file my returns online.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbotastic Turbo Tax is simple and has explanations that are easy to understand
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I really like Turbtax I have used this product for a few years. It is thorough and very easy to use. Nothing is missed.
Date published: 2021-04-03
Rated 4 out of 5 by from Doesn't always tell you what you need to know I have HSA contribution. Through my employer...it does not automatically tell you to fill out the form that the iIRS requires.. I have over paid for 2 years now!
Date published: 2021-04-03
Rated 5 out of 5 by from Simple. Easy. Free. I’ve been using turbo tax since I started doing my taxes and it’s been really easy to do and I really appreciate them for that. Taxes always sounded like some big scary adult task I’d one day have to do but it takes maybe 10 minutes to do and I don’t have to do any calculations. So thank you Turbo Tax.
Date published: 2021-04-03
Rated 5 out of 5 by from TURBO TAX IS GREAT! I have used TT for years and have enjoyed the simplicity of the product. I worked for H&Block for a few years and this did help me in zooming through the program. Even when you do the step by step I feel TT covers everything.
Date published: 2021-04-03
Rated 3 out of 5 by from Great Should have option of not charging fee as well as giving alerts on if number entered is too high or low
Date published: 2021-04-03
Rated 5 out of 5 by from Friendly Really easy to use, once you understand how to, could be more friendly for simple W2, however is easy, and fast service.
Date published: 2021-04-03
Rated 3 out of 5 by from Turbo Tax help not helpful to avoid problems A turbo tax help topic said the IRS Identity protection PIN is no longer required, but my return was rejected without it. Also had difficulty finding how to apply my 2020 federal refund to 2021 estimated taxes. Search for "1040 line 36" and "apply refund to estimated tax" did not provide help on how to change that number, and I had to call Turbo Tax for help. This should be an automatic prompt if receiving a refund. I also have no way to not generate the estimated tax payment coupons or override the calculated amount for estimated tax payments. I know how much tax my 2021 return is likely to require and would prefer to enter my own tax payments.
Date published: 2021-04-03
Rated 4 out of 5 by from grest it was a great experience i would refer all my friends and family
Date published: 2021-04-03
Rated 3 out of 5 by from Almost had to mail my returns Everything went smooth and great until the end of filing my tax returns when Turbotax told me I had to file it by mail and had me print it out. I've never filed my tax returns by mail, and I wanted to file them electronically, but I was forced into mailing them, and it was only after many hours of navigating through the interface and even asking several people for help, including their online support that I managed to figure out how to instead file my returns online.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbotastic Turbo Tax is simple and has explanations that are easy to understand
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 4520