TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great turbo tax works great have been using them for years
Date published: 2022-08-13
Rated 5 out of 5 by from Easy peasy It was easy and complete customer service motivated. Good experience all around.
Date published: 2022-08-13
Rated 3 out of 5 by from Expensive This version nickels and dimes cost. This is the most I have ever had to pay to electronically file my taxes. It is price gouging. Recommending I use my cell-no! I will research better options for next year!
Date published: 2022-08-13
Rated 4 out of 5 by from Much improved Mostly great - retirement questions and dropdowns were a little contradictory
Date published: 2022-08-13
Rated 5 out of 5 by from Very helpfull I've been trying for 3 years to fix my tax return because somebody stole my identity and terrible Texas study tried to help me. Even though I haven't got it taken care of they're still persistently keeping in touch with me and trying to get this figured out..
Date published: 2022-08-13
Rated 4 out of 5 by from Good Till This Year I've used Turbo Tax for my last 4 returns, make the same income and this year instead of owing it shows me getting a huge refund. Something is not right and the last thing I need is to get audited. I am not able to start over or review and edit my return to see if the is a mistake.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helped so much with my difficult Tax issues
Date published: 2022-08-13
Rated 4 out of 5 by from Automatic updates are annoying Forcing me to update Turbotax is the one thing I hate about this product. I can't seem to bypass this, even if I'm looking at a filed return. At times, I just want to check on something on a past return, and am forced to update the software. A two-minute task turns into a ten-minute task.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax does it easily I know nothing related to filing or filling in a tax form. Turbo tax does it for me. Easy questions and the technical part is done.
Date published: 2022-08-13
Rated 5 out of 5 by from I couldn't do it without you TAXES ARE CONFUSING TO ME AND GIVE ME A HEADACHE. THINGS ARE ESPESCIALLY BAD WITH ALL THE CHANGES IN MY LIFE AND $$$. THANK YOU
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 4517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great turbo tax works great have been using them for years
Date published: 2022-08-13
Rated 5 out of 5 by from Easy peasy It was easy and complete customer service motivated. Good experience all around.
Date published: 2022-08-13
Rated 3 out of 5 by from Expensive This version nickels and dimes cost. This is the most I have ever had to pay to electronically file my taxes. It is price gouging. Recommending I use my cell-no! I will research better options for next year!
Date published: 2022-08-13
Rated 4 out of 5 by from Much improved Mostly great - retirement questions and dropdowns were a little contradictory
Date published: 2022-08-13
Rated 5 out of 5 by from Very helpfull I've been trying for 3 years to fix my tax return because somebody stole my identity and terrible Texas study tried to help me. Even though I haven't got it taken care of they're still persistently keeping in touch with me and trying to get this figured out..
Date published: 2022-08-13
Rated 4 out of 5 by from Good Till This Year I've used Turbo Tax for my last 4 returns, make the same income and this year instead of owing it shows me getting a huge refund. Something is not right and the last thing I need is to get audited. I am not able to start over or review and edit my return to see if the is a mistake.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helped so much with my difficult Tax issues
Date published: 2022-08-13
Rated 4 out of 5 by from Automatic updates are annoying Forcing me to update Turbotax is the one thing I hate about this product. I can't seem to bypass this, even if I'm looking at a filed return. At times, I just want to check on something on a past return, and am forced to update the software. A two-minute task turns into a ten-minute task.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax does it easily I know nothing related to filing or filling in a tax form. Turbo tax does it for me. Easy questions and the technical part is done.
Date published: 2022-08-13
Rated 5 out of 5 by from I couldn't do it without you TAXES ARE CONFUSING TO ME AND GIVE ME A HEADACHE. THINGS ARE ESPESCIALLY BAD WITH ALL THE CHANGES IN MY LIFE AND $$$. THANK YOU
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 4517