TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Irritating Everytime you open the file and an update is required, it does not permanently update the software purchased.... more than stupid or intentional
Date published: 2023-04-03
Rated 5 out of 5 by from So easy! I use this service every year and it is so helpful.
Date published: 2023-04-03
Rated 3 out of 5 by from Too many clitches trying to save my returns My worse experience in 8 years. Could not print out or save my returns to my comuter.
Date published: 2023-04-03
Rated 4 out of 5 by from Great Was great! really enjoyed it. Can't say enough to fill out this form.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is easy and fast Very easy and fast site I would recommend this to anyone
Date published: 2023-04-03
Rated 1 out of 5 by from Forced to use Premier The 1099 automatic module is clumsy and difficult to use At the end I was forced to un Se TurboTax premier. The message said this was required since I had A K1 but I did not have a K1
Date published: 2023-04-03
Rated 1 out of 5 by from Reduced quality of service and software Hit with a $45 fee to e file. Could not even login or reset password after 4 tries on two different days. Called 800 support and was disconnected while waiting to talk to an operator about the repeated "We have hit a snag" web page. Printed and filed via US Mail. You have serious problems with Turbo Tax. Software loops. Requires long delays in updates on lap top. Probably my last year with Turbo Tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Another successful filing Multi year client. Like that it brings in prior year information for reminders and comparison. Takes care of all math.
Date published: 2023-04-03
Rated 1 out of 5 by from Charged even though didn't need to file state tax I was first charged to file state tax while what I "owed" was shown as $1. After making a payment to turbo tax I was shown that I did not need to file state taxes. I guess I shouldn't have bothered filing state tax if I only "owed" $1, but I didn't know any better. Thanks for taking my money turbo tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Year 3 doing it myself - I'm getting better at it The walk-through is great. Every year I feel more confident, but I still pay the extra service guarantee. Even with that extra fee, it's a lot cheaper than having to sit at the computer with H&R Block and have them enter my enter information.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Irritating Everytime you open the file and an update is required, it does not permanently update the software purchased.... more than stupid or intentional
Date published: 2023-04-03
Rated 5 out of 5 by from So easy! I use this service every year and it is so helpful.
Date published: 2023-04-03
Rated 3 out of 5 by from Too many clitches trying to save my returns My worse experience in 8 years. Could not print out or save my returns to my comuter.
Date published: 2023-04-03
Rated 4 out of 5 by from Great Was great! really enjoyed it. Can't say enough to fill out this form.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo tax is easy and fast Very easy and fast site I would recommend this to anyone
Date published: 2023-04-03
Rated 1 out of 5 by from Forced to use Premier The 1099 automatic module is clumsy and difficult to use At the end I was forced to un Se TurboTax premier. The message said this was required since I had A K1 but I did not have a K1
Date published: 2023-04-03
Rated 1 out of 5 by from Reduced quality of service and software Hit with a $45 fee to e file. Could not even login or reset password after 4 tries on two different days. Called 800 support and was disconnected while waiting to talk to an operator about the repeated "We have hit a snag" web page. Printed and filed via US Mail. You have serious problems with Turbo Tax. Software loops. Requires long delays in updates on lap top. Probably my last year with Turbo Tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Another successful filing Multi year client. Like that it brings in prior year information for reminders and comparison. Takes care of all math.
Date published: 2023-04-03
Rated 1 out of 5 by from Charged even though didn't need to file state tax I was first charged to file state tax while what I "owed" was shown as $1. After making a payment to turbo tax I was shown that I did not need to file state taxes. I guess I shouldn't have bothered filing state tax if I only "owed" $1, but I didn't know any better. Thanks for taking my money turbo tax.
Date published: 2023-04-03
Rated 5 out of 5 by from Year 3 doing it myself - I'm getting better at it The walk-through is great. Every year I feel more confident, but I still pay the extra service guarantee. Even with that extra fee, it's a lot cheaper than having to sit at the computer with H&R Block and have them enter my enter information.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4514