TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
DEC323 from
Worked well. Easy to use
I have used he product for years and it is easy to use. I takes longer to find the paperwork and information than i does to work through the program.
Date published: 2023-04-03
Rated 3 out of 5 by
kyeza from
expensive
cost too much to file i clicked on down grade an it didnt honor my request
Date published: 2023-04-03
Rated 5 out of 5 by
Nickname unanimous from
Turbo tax is great even keeps your info updated
Easy step by step process, stress free! Help walks you through each step in the process while always having help if needed!
Date published: 2023-04-03
Rated 5 out of 5 by
Art Ash from
Easy and Helpful
Thank you for making this process easily understood and quick.
Date published: 2023-04-03
Rated 5 out of 5 by
Double AA89 from
Great experts
I used it because it works with many other applications.
Date published: 2023-04-03
Rated 4 out of 5 by
Scotty0424 from
An old friend
I've relied on TurboTax for several years and haven't been disappointed.
Date published: 2023-04-03
Rated 1 out of 5 by
Cat2147329487t9 from
Not user friendly. Question are worded terribly!!!
Very frustrating experience. If I were not oversease, I would be seeking an H&R block immediatly.
Date published: 2023-04-03
Rated 1 out of 5 by
IntuitSuxHard from
Overpriced product full of bugs
TurboTax walks you through collecting information needed for taxes. Then it asks to you review that information. Then it will later ask you to review that information a third, forth, or fifth time. When you are wading through many tax documents this is time consuming. It should ask you to review documents after you enter the information so you still have it on hand. My biggest complaint is this is the first year where there are bug in the system. I was asked to review the same field a dozen times and then for electronic filing not allowed to leave fields blank that the IRS form says to leave blank. I also had other fields that had text in them that TurboTax said I was not allowed to leave blank. TurboTax/Intuit has the tax payers of our country right where they want them. They know the tax code is hard (something they lobby to maintain) and because of that it makes sense to use some tax prep software. They have no motivation to make the product good. They spend plenty of time on upselling you and collecting and selling your personal data. I am getting tired of this.
Date published: 2023-04-03
Rated 5 out of 5 by
1BPM from
Over 15 years never a problem!
Easy instructions, Phone Help = great product! Easy fill in the blanks program! I highly recommend it!
Date published: 2023-04-03
Rated 5 out of 5 by
Co Girl16 from
So easy!
I got all the help I needed, when I needed it. It was so easy to file and I knew if I made a mistake, there was someone to chat with the walk me through it.
All TurboTax® Offerings Reviews - Page 4513
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DEC323 from
Worked well. Easy to use
I have used he product for years and it is easy to use. I takes longer to find the paperwork and information than i does to work through the program.
Date published: 2023-04-03
Rated 3 out of 5 by
kyeza from
expensive
cost too much to file i clicked on down grade an it didnt honor my request
Date published: 2023-04-03
Rated 5 out of 5 by
Nickname unanimous from
Turbo tax is great even keeps your info updated
Easy step by step process, stress free! Help walks you through each step in the process while always having help if needed!
Date published: 2023-04-03
Rated 5 out of 5 by
Art Ash from
Easy and Helpful
Thank you for making this process easily understood and quick.
Date published: 2023-04-03
Rated 5 out of 5 by
Double AA89 from
Great experts
I used it because it works with many other applications.
Date published: 2023-04-03
Rated 4 out of 5 by
Scotty0424 from
An old friend
I've relied on TurboTax for several years and haven't been disappointed.
Date published: 2023-04-03
Rated 1 out of 5 by
Cat2147329487t9 from
Not user friendly. Question are worded terribly!!!
Very frustrating experience. If I were not oversease, I would be seeking an H&R block immediatly.
Date published: 2023-04-03
Rated 1 out of 5 by
IntuitSuxHard from
Overpriced product full of bugs
TurboTax walks you through collecting information needed for taxes. Then it asks to you review that information. Then it will later ask you to review that information a third, forth, or fifth time. When you are wading through many tax documents this is time consuming. It should ask you to review documents after you enter the information so you still have it on hand. My biggest complaint is this is the first year where there are bug in the system. I was asked to review the same field a dozen times and then for electronic filing not allowed to leave fields blank that the IRS form says to leave blank. I also had other fields that had text in them that TurboTax said I was not allowed to leave blank. TurboTax/Intuit has the tax payers of our country right where they want them. They know the tax code is hard (something they lobby to maintain) and because of that it makes sense to use some tax prep software. They have no motivation to make the product good. They spend plenty of time on upselling you and collecting and selling your personal data. I am getting tired of this.
Date published: 2023-04-03
Rated 5 out of 5 by
1BPM from
Over 15 years never a problem!
Easy instructions, Phone Help = great product! Easy fill in the blanks program! I highly recommend it!
Date published: 2023-04-03
Rated 5 out of 5 by
Co Girl16 from
So easy!
I got all the help I needed, when I needed it. It was so easy to file and I knew if I made a mistake, there was someone to chat with the walk me through it.
All TurboTax® Offerings Reviews - Page 4513
Date published: 2023-04-03