TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
ftdm from
chat is helpful
I had questions and the chat was able to help. filing was relatively simple if a little wordy.
Date published: 2023-02-25
Rated 5 out of 5 by
SMH7799 from
Its helpful
It explains all options in an easy to understand manner
Date published: 2023-02-25
Rated 5 out of 5 by
ItsMeSterling123 from
Great Customer Service
I had a great experience with Emmie A. from TurboTax Support, which made my experience much better overall.
Date published: 2023-02-25
Rated 1 out of 5 by
Shaunaxxx from
Turbo
Turbo Tax experience has been awful and I’ve never had problems in the past
Date published: 2023-02-25
Rated 5 out of 5 by
bbtarheel14 from
TurboTax is easy to use
I've used TurboTax for a few years now and it's easy to use. Most of my questions can be answered quickly with their FAQs and databank of tax information. If I can't find an answer that way I can reach out to an online assistant and usually only have to wait no more than five minutes to chat with a live person.
Date published: 2023-02-25
Rated 5 out of 5 by
Moliver75 from
Ease of use
Turbo tax makes everything easy to understand and fill out.
Date published: 2023-02-25
Rated 5 out of 5 by
Ballbuster5 from
Fast and Easy
Good for the simple business I was working on. I will use it again.
Date published: 2023-02-25
Rated 5 out of 5 by
MPAGE9090 from
Turbo Tax is an asset.
Each year is easier and easier as all items flow from one year to the next allowing for comparison and contrast. They ask questions and online help that is easy to follow.
Date published: 2023-02-25
Rated 5 out of 5 by
RyanJE from
Easy to use
Good experience. I recommend using is you would like to process your own taxes without paying a tax preparer.
Date published: 2023-02-25
Rated 5 out of 5 by
dainty dubois from
Nothing to be Scared of!
Tamika was so helpful and friendly, we finished in less than the average time. And it was really not stressful at all.
All TurboTax® Offerings Reviews - Page 4511
Date published: 2023-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ftdm from
chat is helpful
I had questions and the chat was able to help. filing was relatively simple if a little wordy.
Date published: 2023-02-25
Rated 5 out of 5 by
SMH7799 from
Its helpful
It explains all options in an easy to understand manner
Date published: 2023-02-25
Rated 5 out of 5 by
ItsMeSterling123 from
Great Customer Service
I had a great experience with Emmie A. from TurboTax Support, which made my experience much better overall.
Date published: 2023-02-25
Rated 1 out of 5 by
Shaunaxxx from
Turbo
Turbo Tax experience has been awful and I’ve never had problems in the past
Date published: 2023-02-25
Rated 5 out of 5 by
bbtarheel14 from
TurboTax is easy to use
I've used TurboTax for a few years now and it's easy to use. Most of my questions can be answered quickly with their FAQs and databank of tax information. If I can't find an answer that way I can reach out to an online assistant and usually only have to wait no more than five minutes to chat with a live person.
Date published: 2023-02-25
Rated 5 out of 5 by
Moliver75 from
Ease of use
Turbo tax makes everything easy to understand and fill out.
Date published: 2023-02-25
Rated 5 out of 5 by
Ballbuster5 from
Fast and Easy
Good for the simple business I was working on. I will use it again.
Date published: 2023-02-25
Rated 5 out of 5 by
MPAGE9090 from
Turbo Tax is an asset.
Each year is easier and easier as all items flow from one year to the next allowing for comparison and contrast. They ask questions and online help that is easy to follow.
Date published: 2023-02-25
Rated 5 out of 5 by
RyanJE from
Easy to use
Good experience. I recommend using is you would like to process your own taxes without paying a tax preparer.
Date published: 2023-02-25
Rated 5 out of 5 by
dainty dubois from
Nothing to be Scared of!
Tamika was so helpful and friendly, we finished in less than the average time. And it was really not stressful at all.
All TurboTax® Offerings Reviews - Page 4511
Date published: 2023-02-25