TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Bugs, more manual entry than should be needed Software failed to import complete Expense data, plus some other data, from QuickBooks. It's possibly because some of our Expense data are not assigned to a particular "tax line", but the correct thing to do would be to import ALL expenses and then put the ones that are "Unassigned Tax line" into a Miscellaneous or Other Expense category and THEN warn the user or otherwise flag those as possibly needing re-categorization. To simply not import them at all, or WORSE, to import incomplete data is unacceptable. Also, several fields on my State of Alabama form should have been pulled over on relevant Alabama forms, but they weren't. Why am I having to type my FEIN and my name and the name of my Company into my State form in several places? That's ridiculous. And you flagged lines 6 & 7 on Form PPT as errors because line 6 had '0' in it and line 7 had '10' in it. Well, line 6 is specifically for a Corporate Annual Return fee of $10, which is NOT required for LLEs electing to file as an S Corp (and yes, I checked that box as well). And line 7 specifically asks for the "Annual report fee previously paid for the taxable year". We had PAID the $10 fee even though we didn't need to. Thus, I put "10" on line 7 so that line 17 (amount to be refunded) would be correct. You guys need to fix this. I shouldn't be getting errors on legitimate entries. Finally (for now), your refusal to allow a submittal of this "Review for TurboTax" form because most people use ad-blockers is ridiculous. I ignore ads, block them, and I also mute commercials. Arrest me. But fix this. Or I'll simply use a VPN & it won't matter.
Date published: 2022-03-15
Rated 4 out of 5 by from Awesome Can be frustrating at times, grateful for the help
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo is Great. I like being able to take info from forms received and transfer them into turbo tax and it ask the question needed to make sure data is entered correctly and does all the calculation and to know it will be done correctly. I'm not interested in knowing all the ends and outs of all the tax requirements and laws. Turbo Tax helps me do my own taxes and I like that.
Date published: 2022-03-15
Rated 4 out of 5 by from good good experience using turbo tax, easy to use......
Date published: 2022-03-15
Rated 5 out of 5 by from Much better way to prepare tax forms Overall, TurboTax is excellent, however some of the screen prompts could be more direct and less cutesy. I needed clarification from TurboTax on an issue with NYS withholding, and the time spent with Cameron was helpful. He was efficient and handling all of my concerns!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is a Life Saver! Damian, Turbo Tax Rep helped point the way to fix an error to enable us to resubmit electronically instead of mailing. Damian is extremely knowledgeable and professional.
Date published: 2022-03-15
Rated 5 out of 5 by from Very good Very good people and very knowledgeable about the taxes
Date published: 2022-03-15
Rated 5 out of 5 by from Fast and Easy This is the first time filing with TurboTax. The process was fast surprisingly and easy. Its pretty self-explanatory.
Date published: 2022-03-15
Rated 5 out of 5 by from Quick & Easy I've been using Turbotax for a few years, and it has been great! I do it at the convenience of my home, and don't feel rushed to complete in one sitting which is great with our hectic life. It has all he tools and resources needed to be confident that I'm filing my taxes correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from FANTASTIC! I have used TurboTax at lease fifteen (15) years to prepare my Federal and State taxes. I am confident that I have always completed my taxes correctly. Having access to tax experts when I need help is a huge benefit!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4506
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Bugs, more manual entry than should be needed Software failed to import complete Expense data, plus some other data, from QuickBooks. It's possibly because some of our Expense data are not assigned to a particular "tax line", but the correct thing to do would be to import ALL expenses and then put the ones that are "Unassigned Tax line" into a Miscellaneous or Other Expense category and THEN warn the user or otherwise flag those as possibly needing re-categorization. To simply not import them at all, or WORSE, to import incomplete data is unacceptable. Also, several fields on my State of Alabama form should have been pulled over on relevant Alabama forms, but they weren't. Why am I having to type my FEIN and my name and the name of my Company into my State form in several places? That's ridiculous. And you flagged lines 6 & 7 on Form PPT as errors because line 6 had '0' in it and line 7 had '10' in it. Well, line 6 is specifically for a Corporate Annual Return fee of $10, which is NOT required for LLEs electing to file as an S Corp (and yes, I checked that box as well). And line 7 specifically asks for the "Annual report fee previously paid for the taxable year". We had PAID the $10 fee even though we didn't need to. Thus, I put "10" on line 7 so that line 17 (amount to be refunded) would be correct. You guys need to fix this. I shouldn't be getting errors on legitimate entries. Finally (for now), your refusal to allow a submittal of this "Review for TurboTax" form because most people use ad-blockers is ridiculous. I ignore ads, block them, and I also mute commercials. Arrest me. But fix this. Or I'll simply use a VPN & it won't matter.
Date published: 2022-03-15
Rated 4 out of 5 by from Awesome Can be frustrating at times, grateful for the help
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo is Great. I like being able to take info from forms received and transfer them into turbo tax and it ask the question needed to make sure data is entered correctly and does all the calculation and to know it will be done correctly. I'm not interested in knowing all the ends and outs of all the tax requirements and laws. Turbo Tax helps me do my own taxes and I like that.
Date published: 2022-03-15
Rated 4 out of 5 by from good good experience using turbo tax, easy to use......
Date published: 2022-03-15
Rated 5 out of 5 by from Much better way to prepare tax forms Overall, TurboTax is excellent, however some of the screen prompts could be more direct and less cutesy. I needed clarification from TurboTax on an issue with NYS withholding, and the time spent with Cameron was helpful. He was efficient and handling all of my concerns!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is a Life Saver! Damian, Turbo Tax Rep helped point the way to fix an error to enable us to resubmit electronically instead of mailing. Damian is extremely knowledgeable and professional.
Date published: 2022-03-15
Rated 5 out of 5 by from Very good Very good people and very knowledgeable about the taxes
Date published: 2022-03-15
Rated 5 out of 5 by from Fast and Easy This is the first time filing with TurboTax. The process was fast surprisingly and easy. Its pretty self-explanatory.
Date published: 2022-03-15
Rated 5 out of 5 by from Quick & Easy I've been using Turbotax for a few years, and it has been great! I do it at the convenience of my home, and don't feel rushed to complete in one sitting which is great with our hectic life. It has all he tools and resources needed to be confident that I'm filing my taxes correctly.
Date published: 2022-03-15
Rated 5 out of 5 by from FANTASTIC! I have used TurboTax at lease fifteen (15) years to prepare my Federal and State taxes. I am confident that I have always completed my taxes correctly. Having access to tax experts when I need help is a huge benefit!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4506