TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great Service It is user friendly and easy to use. I will continue you use this service
Date published: 2021-04-04
Rated 5 out of 5 by from EASY TO USE and it was free!!! Turbo Tax online was very simple, easy to follow steps. It was able to upload my w2 info, making it even faster.
Date published: 2021-04-04
Rated 5 out of 5 by from GREAT and EZ TurboTax was super easy to use and straight forward with what is needed.
Date published: 2021-04-04
Rated 4 out of 5 by from TURBO TAX IS GOOD ES LA PRIMERA VEZ QUE ENTRO EN TURBO TAX Y TUVE UN CONTRATIEMPO CON EL RETURN PERO LLAME Y EL CUSTOMER SERVICE WAS EXCELENT
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Very Helpful thanks a lot to Maam Ruth!!!guide me all the way
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is awesome Friendly on the phone help a lot with the problems with my tax return
Date published: 2021-04-04
Rated 5 out of 5 by from It was super quick I filed my taxes in under 15 minutes, it was simple and easy.
Date published: 2021-04-04
Rated 1 out of 5 by from Definitely Some Glitches In the 30 years I've been using TurboTax, I've experienced glitches from time to time. Some years it's been smooth, while others not so much. This tax year 2020 version, completely skipped over my W2 and went right into deductions. It also missed some business deductions and I had to manually enter them myself. Had I not been so experienced with this software from all the years using it, I probably would have made a critical error or missed a serious deduction this year. And the one thing I never, never do is transfer the prior year's taxes to the current year, because every year is different, and it will surely go wrong and you'll have to start over. Been there, done that. I'll see what I'll do for next year. Just might have to check out the competition.
Date published: 2021-04-04
Rated 3 out of 5 by from State Taxes cost too much I can't believe that you charge $40 for the state tax software and then turn around and charge ANOTHER $25 to efile. Ridiculous!
Date published: 2021-04-04
Rated 5 out of 5 by from It's just Easy I'm on my 5th year of using turbo tax. I come back every year because it makes things easy to understand and even explains things as it goes. My taxes are very simple so using the free file option makes my doing taxes a breeze. I appreciate the simplicity and aesthetic of the website and its friendly face.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4503
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Service It is user friendly and easy to use. I will continue you use this service
Date published: 2021-04-04
Rated 5 out of 5 by from EASY TO USE and it was free!!! Turbo Tax online was very simple, easy to follow steps. It was able to upload my w2 info, making it even faster.
Date published: 2021-04-04
Rated 5 out of 5 by from GREAT and EZ TurboTax was super easy to use and straight forward with what is needed.
Date published: 2021-04-04
Rated 4 out of 5 by from TURBO TAX IS GOOD ES LA PRIMERA VEZ QUE ENTRO EN TURBO TAX Y TUVE UN CONTRATIEMPO CON EL RETURN PERO LLAME Y EL CUSTOMER SERVICE WAS EXCELENT
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Very Helpful thanks a lot to Maam Ruth!!!guide me all the way
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo tax is awesome Friendly on the phone help a lot with the problems with my tax return
Date published: 2021-04-04
Rated 5 out of 5 by from It was super quick I filed my taxes in under 15 minutes, it was simple and easy.
Date published: 2021-04-04
Rated 1 out of 5 by from Definitely Some Glitches In the 30 years I've been using TurboTax, I've experienced glitches from time to time. Some years it's been smooth, while others not so much. This tax year 2020 version, completely skipped over my W2 and went right into deductions. It also missed some business deductions and I had to manually enter them myself. Had I not been so experienced with this software from all the years using it, I probably would have made a critical error or missed a serious deduction this year. And the one thing I never, never do is transfer the prior year's taxes to the current year, because every year is different, and it will surely go wrong and you'll have to start over. Been there, done that. I'll see what I'll do for next year. Just might have to check out the competition.
Date published: 2021-04-04
Rated 3 out of 5 by from State Taxes cost too much I can't believe that you charge $40 for the state tax software and then turn around and charge ANOTHER $25 to efile. Ridiculous!
Date published: 2021-04-04
Rated 5 out of 5 by from It's just Easy I'm on my 5th year of using turbo tax. I come back every year because it makes things easy to understand and even explains things as it goes. My taxes are very simple so using the free file option makes my doing taxes a breeze. I appreciate the simplicity and aesthetic of the website and its friendly face.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 4503