TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Amazing! Very easy to get through, no apparent issues. Works smoothly.
Date published: 2022-09-08
Rated 3 out of 5 by from 2021 TurboTax Business Bought this at Costco. The disk was blank. Had to download the program. The download had bugs in it, even though I reviewed the data over again. Error check would come up differently. I had to exit the program without saving it to eliminate incorrect data. There should be a way to go to a specific form and edit the data on the form. Finally, Form 1041 kept insisting I changed my name, even though answered correctly. I finally had to e-file it this way, as there was no way to edit it on the form. Also, there should be quality control before sending out a blank disk. Unfortunately, it was too late to get an exchange from Costco.
Date published: 2022-09-08
Rated 5 out of 5 by from turbo tax business review easy to use, excellent. Better than any accountant and cheaper
Date published: 2022-09-08
Rated 5 out of 5 by from Easy to use. Don't like the subscription service since it adds costs and no benfits
Date published: 2022-09-08
Rated 5 out of 5 by from awesome filing tool for first timers it was very easy to follow and i learned something
Date published: 2022-09-08
Rated 5 out of 5 by from I hate there surveys just fine. I'm a long-time user. If I didn't like it, I would use another software.
Date published: 2022-09-08
Rated 1 out of 5 by from Using TT Full Service was like pulling teeth Trying to get in touch with a TurboTax CPA was an absolutely miserable experience. After two weeks, a half dozen calls with various TurboTax representatives, and countless hours on hold, I've finally found someone to work on my taxes. The first 5 reps said all of my documents were set, and that they had a CPA on the line, and then put me on infinite hold. I finally called Intuit myself and connected with a CPA by total accident. Thankfully, the CPA was able to assign themselves to my case and file my taxes. To think, I paid $350 for this. I stopped using TurboTax in 2019 when they started charging for basic filing, and I could not be more frustrated coming back to TT now and trying to use the live service. If I didn't know better, they are actively making their product as frustrating as possible so that I will put in the effort to find a local accountant instead.
Date published: 2022-09-08
Rated 5 out of 5 by from Louise was great to work with I got my complicated taxes done quick nd got back more than I expected. I will no longer work with anyone else but Louise.
Date published: 2022-09-08
Rated 5 out of 5 by from Turbo Tax Business for Estate Tax Return First time doing an estate tax return and Turbo Tax for Business was good
Date published: 2022-09-08
Rated 5 out of 5 by from So Easy I have been using TT for YEARS. Fast and affordable options!
Date published: 2022-09-08
All TurboTax® Offerings Reviews - Page 46
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing! Very easy to get through, no apparent issues. Works smoothly.
Date published: 2022-09-08
Rated 3 out of 5 by from 2021 TurboTax Business Bought this at Costco. The disk was blank. Had to download the program. The download had bugs in it, even though I reviewed the data over again. Error check would come up differently. I had to exit the program without saving it to eliminate incorrect data. There should be a way to go to a specific form and edit the data on the form. Finally, Form 1041 kept insisting I changed my name, even though answered correctly. I finally had to e-file it this way, as there was no way to edit it on the form. Also, there should be quality control before sending out a blank disk. Unfortunately, it was too late to get an exchange from Costco.
Date published: 2022-09-08
Rated 5 out of 5 by from turbo tax business review easy to use, excellent. Better than any accountant and cheaper
Date published: 2022-09-08
Rated 5 out of 5 by from Easy to use. Don't like the subscription service since it adds costs and no benfits
Date published: 2022-09-08
Rated 5 out of 5 by from awesome filing tool for first timers it was very easy to follow and i learned something
Date published: 2022-09-08
Rated 5 out of 5 by from I hate there surveys just fine. I'm a long-time user. If I didn't like it, I would use another software.
Date published: 2022-09-08
Rated 1 out of 5 by from Using TT Full Service was like pulling teeth Trying to get in touch with a TurboTax CPA was an absolutely miserable experience. After two weeks, a half dozen calls with various TurboTax representatives, and countless hours on hold, I've finally found someone to work on my taxes. The first 5 reps said all of my documents were set, and that they had a CPA on the line, and then put me on infinite hold. I finally called Intuit myself and connected with a CPA by total accident. Thankfully, the CPA was able to assign themselves to my case and file my taxes. To think, I paid $350 for this. I stopped using TurboTax in 2019 when they started charging for basic filing, and I could not be more frustrated coming back to TT now and trying to use the live service. If I didn't know better, they are actively making their product as frustrating as possible so that I will put in the effort to find a local accountant instead.
Date published: 2022-09-08
Rated 5 out of 5 by from Louise was great to work with I got my complicated taxes done quick nd got back more than I expected. I will no longer work with anyone else but Louise.
Date published: 2022-09-08
Rated 5 out of 5 by from Turbo Tax Business for Estate Tax Return First time doing an estate tax return and Turbo Tax for Business was good
Date published: 2022-09-08
Rated 5 out of 5 by from So Easy I have been using TT for YEARS. Fast and affordable options!
Date published: 2022-09-08
All TurboTax® Offerings Reviews - Page 46