TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Connie SD from
Turbo Tax upgraded me without explaining WHY!
I have been using TurboTax for 6 years on my own and before that as a family. This is the first time I got to a point and I had to contact someone for help because I did not understand what was happening. I was upgraded and I didn't have that explained at the time. The person who assisted me on the phone was REALLY GREAT, but the software should have explained what was happening so I wasn't surprised with additional costs at the end.
Date published: 2023-04-03
Rated 5 out of 5 by
Robert09876 from
Trust TurboTax
I don't have an extremely complicated situation for tax form completion but certainly not easy. TurboTax finds and completes the correct forms with minimal help from me. I've been using TurboTax for 30 years without a problem completing forms or without IRS indicating a problem. I trust TurboTax!
Date published: 2023-04-03
Rated 5 out of 5 by
Ashitravi from
Easier than expected!
I have never done my taxes. My mom told me that TurboTax was the best so I chose to do it this way. Other people said I should have someone do them for me but this was the best way for me!
Date published: 2023-04-03
Rated 4 out of 5 by
mackibekwe from
Very Easy
Really like the process and I am planning on using it again next year.
Date published: 2023-04-03
Rated 5 out of 5 by
Constant44 from
Used for Years
Started with Turbo Tax many years ago and it keeps getting better and easier to use.
Date published: 2023-04-03
Rated 1 out of 5 by
Jerry J 12 from
expensive
turbo tax has become a costly experience. next year i will be using a different program
Date published: 2023-04-03
Rated 1 out of 5 by
wijg78 from
Glitchy and Frustrating
Forced me to hand enter duplicate W2's, then made me delete them. Logged me out randomly while entering info numerous times, causing me to have to redo sections. I did not time out, either - it wasn't that.
Date published: 2023-04-03
Rated 5 out of 5 by
patjamison from
easy peasy
This could not been any easier for me especially being able to view documnets from previous tax years
Date published: 2023-04-03
Rated 4 out of 5 by
AB31957 from
First time user
It was a great experience, but wish had someone to ask questions live, it was overwhelming, not knowing if did something wrong.
Date published: 2023-04-03
Rated 4 out of 5 by
Mike99203 from
Effective tool, but missing some key functions.
I have never been able to successfully import forms from my financial institutions, even those that show in the lists. While initially asked if we had IRS identity protections, Turbo tax never prompted for entry. I did find one question in the help search that identified the same issue. I was one click away from submitting a return that surely would have been rejected had I not returned to find where to enter the PIN.
All TurboTax® Offerings Reviews - Page 4492
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Connie SD from
Turbo Tax upgraded me without explaining WHY!
I have been using TurboTax for 6 years on my own and before that as a family. This is the first time I got to a point and I had to contact someone for help because I did not understand what was happening. I was upgraded and I didn't have that explained at the time. The person who assisted me on the phone was REALLY GREAT, but the software should have explained what was happening so I wasn't surprised with additional costs at the end.
Date published: 2023-04-03
Rated 5 out of 5 by
Robert09876 from
Trust TurboTax
I don't have an extremely complicated situation for tax form completion but certainly not easy. TurboTax finds and completes the correct forms with minimal help from me. I've been using TurboTax for 30 years without a problem completing forms or without IRS indicating a problem. I trust TurboTax!
Date published: 2023-04-03
Rated 5 out of 5 by
Ashitravi from
Easier than expected!
I have never done my taxes. My mom told me that TurboTax was the best so I chose to do it this way. Other people said I should have someone do them for me but this was the best way for me!
Date published: 2023-04-03
Rated 4 out of 5 by
mackibekwe from
Very Easy
Really like the process and I am planning on using it again next year.
Date published: 2023-04-03
Rated 5 out of 5 by
Constant44 from
Used for Years
Started with Turbo Tax many years ago and it keeps getting better and easier to use.
Date published: 2023-04-03
Rated 1 out of 5 by
Jerry J 12 from
expensive
turbo tax has become a costly experience. next year i will be using a different program
Date published: 2023-04-03
Rated 1 out of 5 by
wijg78 from
Glitchy and Frustrating
Forced me to hand enter duplicate W2's, then made me delete them. Logged me out randomly while entering info numerous times, causing me to have to redo sections. I did not time out, either - it wasn't that.
Date published: 2023-04-03
Rated 5 out of 5 by
patjamison from
easy peasy
This could not been any easier for me especially being able to view documnets from previous tax years
Date published: 2023-04-03
Rated 4 out of 5 by
AB31957 from
First time user
It was a great experience, but wish had someone to ask questions live, it was overwhelming, not knowing if did something wrong.
Date published: 2023-04-03
Rated 4 out of 5 by
Mike99203 from
Effective tool, but missing some key functions.
I have never been able to successfully import forms from my financial institutions, even those that show in the lists. While initially asked if we had IRS identity protections, Turbo tax never prompted for entry. I did find one question in the help search that identified the same issue. I was one click away from submitting a return that surely would have been rejected had I not returned to find where to enter the PIN.
All TurboTax® Offerings Reviews - Page 4492
Date published: 2023-04-03