TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Saved me I needed to file my taxes the day they were due and Turbo Tax made it easy.
Date published: 2021-05-18
Rated 4 out of 5 by from Great but with some confusions First, had to go into Norton to unblock app in order to pay with credit card. Seems there should be better coordination with Norton on certificates. For some reason no depreciation was allowed this year on my vacay rental business. NO EXPLANATION. I am not confident of results and may have to consult an accountant. It made much more sense in 2019. In some of the review phases, I was prompted to "fix errors" by being sent to worksheets that were opaque. Program did not explain the terms or what I was supposed to do. Overall seemed OK but the discrepancy between 2019 and 2020 on depreciation is mystifying. ALSO: there needs to be a better option for a rental business than treating it all as "vacation home." I acquired property as investment, it is owned by an LLC, and I rent out more than I "vacation". Is this a function of the IRS's directives or a Turbotax programming glitch? Is this the reason for the depreciation change?
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Awesome, very cool to file tax Turbo tax software walk me thru tax filing process step by step made it so easy I alway keep all tax document as and when I receive in mail in a folder, and download all copy into a e-folder and file tax return last moment, I heavily relay on turbo tax and it never fails me :)
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 txes EASY TO USE AND WILL CONTINUE TO USE. GOOD PRICING
Date published: 2021-05-18
Rated 4 out of 5 by from Easy To Use I have used Turbo Tax for years. It takes you through filing taxes step-by-step.
Date published: 2021-05-18
Rated 3 out of 5 by from Failed this year my online chat help was not a good experience. eventually left without answering questions and could not explain why Turbo tax had differant stimulus payment amounts.
Date published: 2021-05-18
Rated 4 out of 5 by from Use it every year Easy and quick. Use it every year and get the most out of my refund
Date published: 2021-05-18
Rated 4 out of 5 by from easy tool The application seems to get easier each year, i would recommend this to anyone!
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Very easy to use. Great service as previous years.
Date published: 2021-05-18
Rated 5 out of 5 by from good billie was very helpful, the person showed me everything wrong and help me correct it.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 450
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Saved me I needed to file my taxes the day they were due and Turbo Tax made it easy.
Date published: 2021-05-18
Rated 4 out of 5 by from Great but with some confusions First, had to go into Norton to unblock app in order to pay with credit card. Seems there should be better coordination with Norton on certificates. For some reason no depreciation was allowed this year on my vacay rental business. NO EXPLANATION. I am not confident of results and may have to consult an accountant. It made much more sense in 2019. In some of the review phases, I was prompted to "fix errors" by being sent to worksheets that were opaque. Program did not explain the terms or what I was supposed to do. Overall seemed OK but the discrepancy between 2019 and 2020 on depreciation is mystifying. ALSO: there needs to be a better option for a rental business than treating it all as "vacation home." I acquired property as investment, it is owned by an LLC, and I rent out more than I "vacation". Is this a function of the IRS's directives or a Turbotax programming glitch? Is this the reason for the depreciation change?
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Awesome, very cool to file tax Turbo tax software walk me thru tax filing process step by step made it so easy I alway keep all tax document as and when I receive in mail in a folder, and download all copy into a e-folder and file tax return last moment, I heavily relay on turbo tax and it never fails me :)
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 txes EASY TO USE AND WILL CONTINUE TO USE. GOOD PRICING
Date published: 2021-05-18
Rated 4 out of 5 by from Easy To Use I have used Turbo Tax for years. It takes you through filing taxes step-by-step.
Date published: 2021-05-18
Rated 3 out of 5 by from Failed this year my online chat help was not a good experience. eventually left without answering questions and could not explain why Turbo tax had differant stimulus payment amounts.
Date published: 2021-05-18
Rated 4 out of 5 by from Use it every year Easy and quick. Use it every year and get the most out of my refund
Date published: 2021-05-18
Rated 4 out of 5 by from easy tool The application seems to get easier each year, i would recommend this to anyone!
Date published: 2021-05-18
Rated 5 out of 5 by from Very easy to use Very easy to use. Great service as previous years.
Date published: 2021-05-18
Rated 5 out of 5 by from good billie was very helpful, the person showed me everything wrong and help me correct it.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 450