TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Weast97 from
Greedy Company
The fact that I went from being able to file to free to having to pay over 200$ in fees when my overall return was only for $750 is absolutely ridiculous, especially when I am filling out the forms myself. Your company should really reconsider your decision to exit the IRS's free file program. I'll go back to an accountant for my taxes next year.
Date published: 2023-04-03
Rated 5 out of 5 by
jtomb from
TT Review
I have used TT for many years and it has served me well.
Date published: 2023-04-03
Rated 5 out of 5 by
vadzh from
TurboTax is amazing
Amazing experience and great return, Recommend to everyone
Date published: 2023-04-03
Rated 5 out of 5 by
ROGERRoger76 from
Will use TurboTax again next year.
Sheila was very patient with me and very helpful!!
Date published: 2023-04-03
Rated 4 out of 5 by
Hammie9 from
Payroll Officer
Very detailed questions. Makes filing easy and gives filer peace of mind
Date published: 2023-04-03
Rated 4 out of 5 by
GerryPiccalo from
Turbo Tax
Have used it for years. Gets easier and easier each year.
Date published: 2023-04-03
Rated 5 out of 5 by
The Libra man from
Turbo Tax 2023 Review
I have been using Turbo Tax since 1997 and am still using it 26 years later. Need I say more. This year took some time to get use to the new format but I love every aspect. What I especially like are the "Is that correct" or "Do you need to change anything". These are para-phrases but they are accurate assessments. Thank You TT
Date published: 2023-04-03
Rated 5 out of 5 by
JWN23 from
Excellent, as always.
The product is comprehensive and easy to use. I have never had any problem or issue with TurbTax.
Date published: 2023-04-03
Rated 3 out of 5 by
Myke79 from
It's ok, seems like there are hidden charges
Keith, the tax expert I engaged with was prompt and took handled my issues. I don't like how I feel like I got charged for more than what I requested.
Date published: 2023-04-03
Rated 4 out of 5 by
OldCarNutFred from
Software excellent, but download & e-file problems
Software is excellent; have used it several years, but this year it asked for details that were very difficult to find. Many attempts at signing into Intuit account; had to change password. After completion of forms, website refused to e-file and to accept credit card for CA e-file. Had to call customer service; was then able to file without problems. Rachael was patient and helpful.
All TurboTax® Offerings Reviews - Page 4487
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Weast97 from
Greedy Company
The fact that I went from being able to file to free to having to pay over 200$ in fees when my overall return was only for $750 is absolutely ridiculous, especially when I am filling out the forms myself. Your company should really reconsider your decision to exit the IRS's free file program. I'll go back to an accountant for my taxes next year.
Date published: 2023-04-03
Rated 5 out of 5 by
jtomb from
TT Review
I have used TT for many years and it has served me well.
Date published: 2023-04-03
Rated 5 out of 5 by
vadzh from
TurboTax is amazing
Amazing experience and great return, Recommend to everyone
Date published: 2023-04-03
Rated 5 out of 5 by
ROGERRoger76 from
Will use TurboTax again next year.
Sheila was very patient with me and very helpful!!
Date published: 2023-04-03
Rated 4 out of 5 by
Hammie9 from
Payroll Officer
Very detailed questions. Makes filing easy and gives filer peace of mind
Date published: 2023-04-03
Rated 4 out of 5 by
GerryPiccalo from
Turbo Tax
Have used it for years. Gets easier and easier each year.
Date published: 2023-04-03
Rated 5 out of 5 by
The Libra man from
Turbo Tax 2023 Review
I have been using Turbo Tax since 1997 and am still using it 26 years later. Need I say more. This year took some time to get use to the new format but I love every aspect. What I especially like are the "Is that correct" or "Do you need to change anything". These are para-phrases but they are accurate assessments. Thank You TT
Date published: 2023-04-03
Rated 5 out of 5 by
JWN23 from
Excellent, as always.
The product is comprehensive and easy to use. I have never had any problem or issue with TurbTax.
Date published: 2023-04-03
Rated 3 out of 5 by
Myke79 from
It's ok, seems like there are hidden charges
Keith, the tax expert I engaged with was prompt and took handled my issues. I don't like how I feel like I got charged for more than what I requested.
Date published: 2023-04-03
Rated 4 out of 5 by
OldCarNutFred from
Software excellent, but download & e-file problems
Software is excellent; have used it several years, but this year it asked for details that were very difficult to find. Many attempts at signing into Intuit account; had to change password. After completion of forms, website refused to e-file and to accept credit card for CA e-file. Had to call customer service; was then able to file without problems. Rachael was patient and helpful.
All TurboTax® Offerings Reviews - Page 4487
Date published: 2023-04-03