TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Greedy Company The fact that I went from being able to file to free to having to pay over 200$ in fees when my overall return was only for $750 is absolutely ridiculous, especially when I am filling out the forms myself. Your company should really reconsider your decision to exit the IRS's free file program. I'll go back to an accountant for my taxes next year.
Date published: 2023-04-03
Rated 5 out of 5 by from TT Review I have used TT for many years and it has served me well.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is amazing Amazing experience and great return, Recommend to everyone
Date published: 2023-04-03
Rated 5 out of 5 by from Will use TurboTax again next year. Sheila was very patient with me and very helpful!!
Date published: 2023-04-03
Rated 4 out of 5 by from Payroll Officer Very detailed questions. Makes filing easy and gives filer peace of mind
Date published: 2023-04-03
Rated 4 out of 5 by from Turbo Tax Have used it for years. Gets easier and easier each year.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax 2023 Review I have been using Turbo Tax since 1997 and am still using it 26 years later. Need I say more. This year took some time to get use to the new format but I love every aspect. What I especially like are the "Is that correct" or "Do you need to change anything". These are para-phrases but they are accurate assessments. Thank You TT
Date published: 2023-04-03
Rated 5 out of 5 by from Excellent, as always. The product is comprehensive and easy to use. I have never had any problem or issue with TurbTax.
Date published: 2023-04-03
Rated 3 out of 5 by from It's ok, seems like there are hidden charges Keith, the tax expert I engaged with was prompt and took handled my issues. I don't like how I feel like I got charged for more than what I requested.
Date published: 2023-04-03
Rated 4 out of 5 by from Software excellent, but download & e-file problems Software is excellent; have used it several years, but this year it asked for details that were very difficult to find. Many attempts at signing into Intuit account; had to change password. After completion of forms, website refused to e-file and to accept credit card for CA e-file. Had to call customer service; was then able to file without problems. Rachael was patient and helpful.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4487
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Greedy Company The fact that I went from being able to file to free to having to pay over 200$ in fees when my overall return was only for $750 is absolutely ridiculous, especially when I am filling out the forms myself. Your company should really reconsider your decision to exit the IRS's free file program. I'll go back to an accountant for my taxes next year.
Date published: 2023-04-03
Rated 5 out of 5 by from TT Review I have used TT for many years and it has served me well.
Date published: 2023-04-03
Rated 5 out of 5 by from TurboTax is amazing Amazing experience and great return, Recommend to everyone
Date published: 2023-04-03
Rated 5 out of 5 by from Will use TurboTax again next year. Sheila was very patient with me and very helpful!!
Date published: 2023-04-03
Rated 4 out of 5 by from Payroll Officer Very detailed questions. Makes filing easy and gives filer peace of mind
Date published: 2023-04-03
Rated 4 out of 5 by from Turbo Tax Have used it for years. Gets easier and easier each year.
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax 2023 Review I have been using Turbo Tax since 1997 and am still using it 26 years later. Need I say more. This year took some time to get use to the new format but I love every aspect. What I especially like are the "Is that correct" or "Do you need to change anything". These are para-phrases but they are accurate assessments. Thank You TT
Date published: 2023-04-03
Rated 5 out of 5 by from Excellent, as always. The product is comprehensive and easy to use. I have never had any problem or issue with TurbTax.
Date published: 2023-04-03
Rated 3 out of 5 by from It's ok, seems like there are hidden charges Keith, the tax expert I engaged with was prompt and took handled my issues. I don't like how I feel like I got charged for more than what I requested.
Date published: 2023-04-03
Rated 4 out of 5 by from Software excellent, but download & e-file problems Software is excellent; have used it several years, but this year it asked for details that were very difficult to find. Many attempts at signing into Intuit account; had to change password. After completion of forms, website refused to e-file and to accept credit card for CA e-file. Had to call customer service; was then able to file without problems. Rachael was patient and helpful.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4487