TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
cbecker1400 from
This is the worst version of I have ever used
Last year it took me only a few hours to fill out the forms. This year it took days. Estimated total time spent over three days was 36 hours. Phone support was useless. It took me starting over from the very beginning of the federal tax forms to correct an error that carried through to the State Tax filing. Help links to where information was coming from were circular and unclear, telephone support was not at all helpful even though I passed access to my screen to the agent.
Date published: 2023-04-03
Rated 5 out of 5 by
null from
Easy to use
Turbo Tax makes doing taxes myself easy and quick. Great product
Date published: 2023-04-03
Rated 4 out of 5 by
UTTurboUser from
Turbo Tax "checks" missed State Tax ID issue
I've been happy with Turbo Tax over the years but this year there was an issue that complicated my filing. During my input, it gave me an error when a 1099-R form did not have the new 14 digit Utah employer tax ID#. I thought I'd go back to it later and none of the "checks" brought it up again so I thought I was okay. After all the checks for accuracy and e-file data input, I was on the final submission screen when it brought up the incorrect Utah Employer ID issue again. I was on the very last step! If the accuracy checks could be programmed to find that earlier, I would be happy. Thanks!
Date published: 2023-04-03
Rated 4 out of 5 by
GEBAR from
Turbo Tax Home & Business Use
Good experience using this program. However, would like to see an update that allows inputting 1099-G information directly into the business without having to use a work around.
Date published: 2023-04-03
Rated 4 out of 5 by
Keetrj from
Turbo Tax is the best!
I use Turbotax every year for my taxes. It is great to use and easy.
Date published: 2023-04-03
Rated 5 out of 5 by
null from
easy and quick
my 3rd year using turbo tax. It makes it easy and refund is quick.
Date published: 2023-04-03
Rated 5 out of 5 by
Diana1234567 from
Easy way to fill taxes!
Easy way to fill your taxes, everything done in 1 hour!
Date published: 2023-04-03
Rated 5 out of 5 by
my nickname is Al from
Good Stuff
very good very good very good very good very good v
Date published: 2023-04-03
Rated 2 out of 5 by
Crosby in Columbus from
Live Expert never called back
I purchased the Live expert and she chatted with me for about 30 minutes. She had a meeting to attend and said she would call back but never did. I had t complete on my own. I would like a credit for next year or a refund.
Date published: 2023-04-03
Rated 5 out of 5 by
Kico 23 from
TurboTax is great
Very user friendly and accurate. I would recommend this product to friends and family.
All TurboTax® Offerings Reviews - Page 4485
Date published: 2023-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
cbecker1400 from
This is the worst version of I have ever used
Last year it took me only a few hours to fill out the forms. This year it took days. Estimated total time spent over three days was 36 hours. Phone support was useless. It took me starting over from the very beginning of the federal tax forms to correct an error that carried through to the State Tax filing. Help links to where information was coming from were circular and unclear, telephone support was not at all helpful even though I passed access to my screen to the agent.
Date published: 2023-04-03
Rated 5 out of 5 by
null from
Easy to use
Turbo Tax makes doing taxes myself easy and quick. Great product
Date published: 2023-04-03
Rated 4 out of 5 by
UTTurboUser from
Turbo Tax "checks" missed State Tax ID issue
I've been happy with Turbo Tax over the years but this year there was an issue that complicated my filing. During my input, it gave me an error when a 1099-R form did not have the new 14 digit Utah employer tax ID#. I thought I'd go back to it later and none of the "checks" brought it up again so I thought I was okay. After all the checks for accuracy and e-file data input, I was on the final submission screen when it brought up the incorrect Utah Employer ID issue again. I was on the very last step! If the accuracy checks could be programmed to find that earlier, I would be happy. Thanks!
Date published: 2023-04-03
Rated 4 out of 5 by
GEBAR from
Turbo Tax Home & Business Use
Good experience using this program. However, would like to see an update that allows inputting 1099-G information directly into the business without having to use a work around.
Date published: 2023-04-03
Rated 4 out of 5 by
Keetrj from
Turbo Tax is the best!
I use Turbotax every year for my taxes. It is great to use and easy.
Date published: 2023-04-03
Rated 5 out of 5 by
null from
easy and quick
my 3rd year using turbo tax. It makes it easy and refund is quick.
Date published: 2023-04-03
Rated 5 out of 5 by
Diana1234567 from
Easy way to fill taxes!
Easy way to fill your taxes, everything done in 1 hour!
Date published: 2023-04-03
Rated 5 out of 5 by
my nickname is Al from
Good Stuff
very good very good very good very good very good v
Date published: 2023-04-03
Rated 2 out of 5 by
Crosby in Columbus from
Live Expert never called back
I purchased the Live expert and she chatted with me for about 30 minutes. She had a meeting to attend and said she would call back but never did. I had t complete on my own. I would like a credit for next year or a refund.
Date published: 2023-04-03
Rated 5 out of 5 by
Kico 23 from
TurboTax is great
Very user friendly and accurate. I would recommend this product to friends and family.
All TurboTax® Offerings Reviews - Page 4485
Date published: 2023-04-03