TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Bogey Blind 21 from
TurboTax helps the helpless
I have been using TurboTax for years. I have confidence that TurboTax enables me to comply with both Federal and State income tax regulations in the complex world of income tax compliance.
Date published: 2022-03-13
Rated 1 out of 5 by
PlsUpdateYourSoftware from
Stuck in the 80s
I'm so very sorry to say that the Desktop Business product appears to not be functioning like I expected. The two people I spoke to in the call center were so kind, but unfortunately they did not have the ability to see my return nor answer my questions. And the Business-specific line provided actually routes to Canada and no longer works. Specific product feedback: It's hard to edit the various forms because the box size that the forms appear in is so small. I entered $22 of amortization expense and it keeps coming up as a charitable contribution. When I try to print to PDF it continues to say error and closes TurboTax. At the end when I try to view PDF it says cannot view PDF. The software does not update all net income numbers through the return, so I have to manually calculate the correct net income then manually type it in to the various parts of the return. I beg you to please update your software. I work in finance full-time. I am familiar with the tax code, and with 1031 exchanges. So my suspicion is that if I am having this much trouble completing a return, then your customers who do not work in finance full-time are probably having more trouble, or are making mistakes and do not know it.
Date published: 2022-03-13
Rated 4 out of 5 by
grosz2006 from
GOOD
VERY EFFICIENT, EASY TO USE. WILL USE AGAIN NEXT YEAR
Date published: 2022-03-13
Rated 5 out of 5 by
Linnea02 from
Expert was fantastic
My TurboTax expert was extremely helpful. She was extremely responsive to any questions I had and quickly turned around my complicated return that included multiple states and multiple jobs. She reminded me where I could write off expenses for my freelancing and gave me advice I needed for next year. She couldn't have been better
Date published: 2022-03-13
Rated 5 out of 5 by
Mark Sr from
as usual i love to use turbo tax
the process is easy to follow and every question I had was addressed will use this method next year
Date published: 2022-03-13
Rated 5 out of 5 by
LuvTtax143 from
Turbo Tax is the Best
Every year I use Turbo Tax and it is easy. I love how they already break down everything for me. I am 49 and I have never hired an accountant!
Date published: 2022-03-13
Rated 5 out of 5 by
SEDDD from
Awesome
Great service - very pleased throughout - look forward to doing business again
Date published: 2022-03-13
Rated 5 out of 5 by
KateWI from
Great and super easy!
I filed my daughter's return! So easy and fast! Great product! Fast and efficient.
Date published: 2022-03-13
Rated 5 out of 5 by
LEOMARRAM from
''the best of all times''
OUTSTANDING ... UNIQUE ...SUPER FAST & EASY TO USE
Date published: 2022-03-13
Rated 5 out of 5 by
sarmutch from
Easy and Efficient
Leonette was very helpful and quick to respond to questions
All TurboTax® Offerings Reviews - Page 4485
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Bogey Blind 21 from
TurboTax helps the helpless
I have been using TurboTax for years. I have confidence that TurboTax enables me to comply with both Federal and State income tax regulations in the complex world of income tax compliance.
Date published: 2022-03-13
Rated 1 out of 5 by
PlsUpdateYourSoftware from
Stuck in the 80s
I'm so very sorry to say that the Desktop Business product appears to not be functioning like I expected. The two people I spoke to in the call center were so kind, but unfortunately they did not have the ability to see my return nor answer my questions. And the Business-specific line provided actually routes to Canada and no longer works. Specific product feedback: It's hard to edit the various forms because the box size that the forms appear in is so small. I entered $22 of amortization expense and it keeps coming up as a charitable contribution. When I try to print to PDF it continues to say error and closes TurboTax. At the end when I try to view PDF it says cannot view PDF. The software does not update all net income numbers through the return, so I have to manually calculate the correct net income then manually type it in to the various parts of the return. I beg you to please update your software. I work in finance full-time. I am familiar with the tax code, and with 1031 exchanges. So my suspicion is that if I am having this much trouble completing a return, then your customers who do not work in finance full-time are probably having more trouble, or are making mistakes and do not know it.
Date published: 2022-03-13
Rated 4 out of 5 by
grosz2006 from
GOOD
VERY EFFICIENT, EASY TO USE. WILL USE AGAIN NEXT YEAR
Date published: 2022-03-13
Rated 5 out of 5 by
Linnea02 from
Expert was fantastic
My TurboTax expert was extremely helpful. She was extremely responsive to any questions I had and quickly turned around my complicated return that included multiple states and multiple jobs. She reminded me where I could write off expenses for my freelancing and gave me advice I needed for next year. She couldn't have been better
Date published: 2022-03-13
Rated 5 out of 5 by
Mark Sr from
as usual i love to use turbo tax
the process is easy to follow and every question I had was addressed will use this method next year
Date published: 2022-03-13
Rated 5 out of 5 by
LuvTtax143 from
Turbo Tax is the Best
Every year I use Turbo Tax and it is easy. I love how they already break down everything for me. I am 49 and I have never hired an accountant!
Date published: 2022-03-13
Rated 5 out of 5 by
SEDDD from
Awesome
Great service - very pleased throughout - look forward to doing business again
Date published: 2022-03-13
Rated 5 out of 5 by
KateWI from
Great and super easy!
I filed my daughter's return! So easy and fast! Great product! Fast and efficient.
Date published: 2022-03-13
Rated 5 out of 5 by
LEOMARRAM from
''the best of all times''
OUTSTANDING ... UNIQUE ...SUPER FAST & EASY TO USE
Date published: 2022-03-13
Rated 5 out of 5 by
sarmutch from
Easy and Efficient
Leonette was very helpful and quick to respond to questions
All TurboTax® Offerings Reviews - Page 4485
Date published: 2022-03-13