TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from It was the most difficult this year than before I engaged with 6 experts. Only the last one was able to help me through the entire forms. Others gave me lame excuses why they couldn't help me. The problem seemed to be that the documents were not completely uploaded, so there there many questions to answer. I was frustrating and very upsetting.
Date published: 2023-04-03
Rated 5 out of 5 by from Outstanding Service!!!!!!!!!!!!!!!! We were very confused on an investment property. We spoke to Keith live and I would give more than five starts!!! He not only provided great information on how to resolve the issue, but made us feel extremely at ease!!!
Date published: 2023-04-03
Rated 5 out of 5 by from really helpful I really worried about filing tax, feel stuck. But turbo tax guided me through and I will get tax refund. I am very thankful
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is great. No problem, I made it. Some pit-falls, but on the whole very good.
Date published: 2023-04-03
Rated 5 out of 5 by from I'm a tax DIYer since 1992 Prior to discovering TurboTax I had been preparing worksheets for an accountant who would plug in my numbers, print my return and charge me more every year to do it. With TurboTax, I'm plugging in my own numbers and doing my own returns. I'm saving money on my tax return prep for sure!!
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax is convenient convenient but confusing at times, I like being able to do it at home but it has gotten way expensive for the basics
Date published: 2023-04-03
Rated 5 out of 5 by from turbotax is so easy to use so easy to use, highly recommend to everyone, everywhere
Date published: 2023-04-03
Rated 3 out of 5 by from turboTax - Premier needs some refinements Overall the job of filing with Turbo Tax Premier was for the most part rather straight forward and somewhat easy. However It continued to lock up when I had more than 5 forms opened at one time (esp. Schedules K's) and the Program does not properly handled code Z, Block 20 (199A Info) adequately. States that if return is for individual you do not need to further explain it. Not true keeps coming up as errors during errors checks. even though info is correctly entered as per the Companies K's form instruction. Below the Turbo Tax entry for the Z code it clearly states you do not have to provide additional info. (Part 111 below ???)- Wrong ---- and the repercussion are you cannot complete and submit your TAX Forms electronically. Turbo Tax Premier does not handle K-1s and K-3s input and calculations very well.
Date published: 2023-04-03
Rated 3 out of 5 by from turbotax is mediocre Forced me to share my tax info with Intuit, didn't give me a choice.
Date published: 2023-04-03
Rated 5 out of 5 by from very easy simple, easy, fairly painless. simple, easy, fairly painless. simple, easy, fairly painless. simple, easy, fairly painless.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4484
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It was the most difficult this year than before I engaged with 6 experts. Only the last one was able to help me through the entire forms. Others gave me lame excuses why they couldn't help me. The problem seemed to be that the documents were not completely uploaded, so there there many questions to answer. I was frustrating and very upsetting.
Date published: 2023-04-03
Rated 5 out of 5 by from Outstanding Service!!!!!!!!!!!!!!!! We were very confused on an investment property. We spoke to Keith live and I would give more than five starts!!! He not only provided great information on how to resolve the issue, but made us feel extremely at ease!!!
Date published: 2023-04-03
Rated 5 out of 5 by from really helpful I really worried about filing tax, feel stuck. But turbo tax guided me through and I will get tax refund. I am very thankful
Date published: 2023-04-03
Rated 5 out of 5 by from Turbo Tax is great. No problem, I made it. Some pit-falls, but on the whole very good.
Date published: 2023-04-03
Rated 5 out of 5 by from I'm a tax DIYer since 1992 Prior to discovering TurboTax I had been preparing worksheets for an accountant who would plug in my numbers, print my return and charge me more every year to do it. With TurboTax, I'm plugging in my own numbers and doing my own returns. I'm saving money on my tax return prep for sure!!
Date published: 2023-04-03
Rated 2 out of 5 by from Turbo Tax is convenient convenient but confusing at times, I like being able to do it at home but it has gotten way expensive for the basics
Date published: 2023-04-03
Rated 5 out of 5 by from turbotax is so easy to use so easy to use, highly recommend to everyone, everywhere
Date published: 2023-04-03
Rated 3 out of 5 by from turboTax - Premier needs some refinements Overall the job of filing with Turbo Tax Premier was for the most part rather straight forward and somewhat easy. However It continued to lock up when I had more than 5 forms opened at one time (esp. Schedules K's) and the Program does not properly handled code Z, Block 20 (199A Info) adequately. States that if return is for individual you do not need to further explain it. Not true keeps coming up as errors during errors checks. even though info is correctly entered as per the Companies K's form instruction. Below the Turbo Tax entry for the Z code it clearly states you do not have to provide additional info. (Part 111 below ???)- Wrong ---- and the repercussion are you cannot complete and submit your TAX Forms electronically. Turbo Tax Premier does not handle K-1s and K-3s input and calculations very well.
Date published: 2023-04-03
Rated 3 out of 5 by from turbotax is mediocre Forced me to share my tax info with Intuit, didn't give me a choice.
Date published: 2023-04-03
Rated 5 out of 5 by from very easy simple, easy, fairly painless. simple, easy, fairly painless. simple, easy, fairly painless. simple, easy, fairly painless.
Date published: 2023-04-03
All TurboTax® Offerings Reviews - Page 4484