TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
JayRzzz from
absolutely terrible
would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by
fuzdak from
Turbo Tax makes tax easy
I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
Rated 5 out of 5 by
ND West from
User Friendly!
I have used Turbo Tax for the past 15 years and it is not only convenient, but user friendly too!
Date published: 2023-04-19
Rated 5 out of 5 by
Planomom from
Turbo Tax is awesome!
I've been using Turbo Tax for ten years now and have loved how easy it is to use.
Date published: 2023-04-19
Rated 1 out of 5 by
ItsQueenii from
Sneaky about their fees!
This is my 3rd year using TurboTax and I am very disappointed! The 1st two years there were NO fees to file. This year you are offered 3 levels, the 1st level Premium does not show a fee. The next 2 “upgraded”levels clearly show prices boldly. It isn’t until you get finished that you are presented with fees, $178!!!, when it is too late to decline. I found this deceptive, downright sneaky! I doubt that I will be using TurboTax again. Buyer beware!
Date published: 2023-04-19
Rated 4 out of 5 by
MaineCoonMama from
It's that time again!
I used the online version of Turbo Tax this year and think I will go back to the CD version next year. The online version was a bit glitchy and kicked me out several times while finishing up the process of sending the taxes.
Date published: 2023-04-19
Rated 4 out of 5 by
Jordancr1111 from
It was ok
The software kept looping me through an identity theft "bundle" - NO, I don't want your up sale. Stop asking. Also, at the end it would not file my return. I had to log out and log back in and THEN it worked. Other than that Turbo Tax is fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by
Suki23 from
Great
Awesome fantastic easy to use I'll always use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Udayan69 from
Awesome tool
Excellent, easy, way to file taxes. Step by step guided process.
Date published: 2023-04-19
Rated 4 out of 5 by
jusur12 from
Good experience
Most help explanations are helpful. Finding info on out of state property was difficult and not clear.
All TurboTax® Offerings Reviews - Page 449
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
JayRzzz from
absolutely terrible
would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by
fuzdak from
Turbo Tax makes tax easy
I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
Rated 5 out of 5 by
ND West from
User Friendly!
I have used Turbo Tax for the past 15 years and it is not only convenient, but user friendly too!
Date published: 2023-04-19
Rated 5 out of 5 by
Planomom from
Turbo Tax is awesome!
I've been using Turbo Tax for ten years now and have loved how easy it is to use.
Date published: 2023-04-19
Rated 1 out of 5 by
ItsQueenii from
Sneaky about their fees!
This is my 3rd year using TurboTax and I am very disappointed! The 1st two years there were NO fees to file. This year you are offered 3 levels, the 1st level Premium does not show a fee. The next 2 “upgraded”levels clearly show prices boldly. It isn’t until you get finished that you are presented with fees, $178!!!, when it is too late to decline. I found this deceptive, downright sneaky! I doubt that I will be using TurboTax again. Buyer beware!
Date published: 2023-04-19
Rated 4 out of 5 by
MaineCoonMama from
It's that time again!
I used the online version of Turbo Tax this year and think I will go back to the CD version next year. The online version was a bit glitchy and kicked me out several times while finishing up the process of sending the taxes.
Date published: 2023-04-19
Rated 4 out of 5 by
Jordancr1111 from
It was ok
The software kept looping me through an identity theft "bundle" - NO, I don't want your up sale. Stop asking. Also, at the end it would not file my return. I had to log out and log back in and THEN it worked. Other than that Turbo Tax is fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by
Suki23 from
Great
Awesome fantastic easy to use I'll always use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by
Udayan69 from
Awesome tool
Excellent, easy, way to file taxes. Step by step guided process.
Date published: 2023-04-19
Rated 4 out of 5 by
jusur12 from
Good experience
Most help explanations are helpful. Finding info on out of state property was difficult and not clear.
All TurboTax® Offerings Reviews - Page 449
Date published: 2023-04-19