TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from absolutely terrible would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes tax easy I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
Rated 5 out of 5 by from User Friendly! I have used Turbo Tax for the past 15 years and it is not only convenient, but user friendly too!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using Turbo Tax for ten years now and have loved how easy it is to use.
Date published: 2023-04-19
Rated 1 out of 5 by from Sneaky about their fees! This is my 3rd year using TurboTax and I am very disappointed! The 1st two years there were NO fees to file. This year you are offered 3 levels, the 1st level Premium does not show a fee. The next 2 “upgraded”levels clearly show prices boldly. It isn’t until you get finished that you are presented with fees, $178!!!, when it is too late to decline. I found this deceptive, downright sneaky! I doubt that I will be using TurboTax again. Buyer beware!
Date published: 2023-04-19
Rated 4 out of 5 by from It's that time again! I used the online version of Turbo Tax this year and think I will go back to the CD version next year. The online version was a bit glitchy and kicked me out several times while finishing up the process of sending the taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from It was ok The software kept looping me through an identity theft "bundle" - NO, I don't want your up sale. Stop asking. Also, at the end it would not file my return. I had to log out and log back in and THEN it worked. Other than that Turbo Tax is fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Awesome fantastic easy to use I'll always use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome tool Excellent, easy, way to file taxes. Step by step guided process.
Date published: 2023-04-19
Rated 4 out of 5 by from Good experience Most help explanations are helpful. Finding info on out of state property was difficult and not clear.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from absolutely terrible would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes tax easy I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
Rated 5 out of 5 by from User Friendly! I have used Turbo Tax for the past 15 years and it is not only convenient, but user friendly too!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using Turbo Tax for ten years now and have loved how easy it is to use.
Date published: 2023-04-19
Rated 1 out of 5 by from Sneaky about their fees! This is my 3rd year using TurboTax and I am very disappointed! The 1st two years there were NO fees to file. This year you are offered 3 levels, the 1st level Premium does not show a fee. The next 2 “upgraded”levels clearly show prices boldly. It isn’t until you get finished that you are presented with fees, $178!!!, when it is too late to decline. I found this deceptive, downright sneaky! I doubt that I will be using TurboTax again. Buyer beware!
Date published: 2023-04-19
Rated 4 out of 5 by from It's that time again! I used the online version of Turbo Tax this year and think I will go back to the CD version next year. The online version was a bit glitchy and kicked me out several times while finishing up the process of sending the taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from It was ok The software kept looping me through an identity theft "bundle" - NO, I don't want your up sale. Stop asking. Also, at the end it would not file my return. I had to log out and log back in and THEN it worked. Other than that Turbo Tax is fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Awesome fantastic easy to use I'll always use TurboTax
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome tool Excellent, easy, way to file taxes. Step by step guided process.
Date published: 2023-04-19
Rated 4 out of 5 by from Good experience Most help explanations are helpful. Finding info on out of state property was difficult and not clear.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 449