TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from This year was a PAIN Something wonky between last-year and this-year... DIY? The $0 federal-only was acting stupid about last year. I think it got resolved, but it's taken hours and days.
Date published: 2022-01-18
Rated 5 out of 5 by from Turbo Tax is the BEST!! THIS IS MY FIRST YEAR USING TURBO TAX AND IVE HAND NOTHING BUT GREAT CUSTOMER SERVICE HELP FROM ALL OF THE REPS..
Date published: 2022-01-18
Rated 5 out of 5 by from Simple EASY and FAST!!! I love using TurboTax... Its easy to understand and expedient. My tax returns are pretty simple so I have had no issues. But I have used it for my mothers tax prep too and she has several types of income and it is still easy to process her taxes too.
Date published: 2022-01-18
Rated 1 out of 5 by from Hidden Fees! They advertise that I need to upgrade to $39 version because of my HSA fine, I'll pay that then I get to the VERY end and you tell me $39 for federal, $39 for state & $39 to take the fee out of my REFUND!!! This is the LAST time I use turbo tax and I will tell everyone I know to use something else...
Date published: 2022-01-18
Rated 4 out of 5 by from Very easy to use I'm always given clear instructions step by step on how to do everything, it makes it so easy.
Date published: 2022-01-18
Rated 1 out of 5 by from up up til this year it's always been easy. However, this year it sent me into self employed and all the help of your people could not figure it out so I paid more than I should have and it took 5 hours
Date published: 2022-01-18
Rated 5 out of 5 by from Turbo Tax is greay I have used turbo tax for years. all my returns and information is on file and easy to access
Date published: 2022-01-18
Rated 5 out of 5 by from turbo tax is very easy. i love it very easy and was simple to use, and the live representive was there to walk me through every step
Date published: 2022-01-18
Rated 5 out of 5 by from very easy to file taxes this was my first time filing on my own and was able to get it done fairly quickly
Date published: 2022-01-18
Rated 5 out of 5 by from Turbo Tax- the easy option This is my third year using Turbo Tax and its so easy and accurate.
Date published: 2022-01-18
All TurboTax® Offerings Reviews - Page 449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from This year was a PAIN Something wonky between last-year and this-year... DIY? The $0 federal-only was acting stupid about last year. I think it got resolved, but it's taken hours and days.
Date published: 2022-01-18
Rated 5 out of 5 by from Turbo Tax is the BEST!! THIS IS MY FIRST YEAR USING TURBO TAX AND IVE HAND NOTHING BUT GREAT CUSTOMER SERVICE HELP FROM ALL OF THE REPS..
Date published: 2022-01-18
Rated 5 out of 5 by from Simple EASY and FAST!!! I love using TurboTax... Its easy to understand and expedient. My tax returns are pretty simple so I have had no issues. But I have used it for my mothers tax prep too and she has several types of income and it is still easy to process her taxes too.
Date published: 2022-01-18
Rated 1 out of 5 by from Hidden Fees! They advertise that I need to upgrade to $39 version because of my HSA fine, I'll pay that then I get to the VERY end and you tell me $39 for federal, $39 for state & $39 to take the fee out of my REFUND!!! This is the LAST time I use turbo tax and I will tell everyone I know to use something else...
Date published: 2022-01-18
Rated 4 out of 5 by from Very easy to use I'm always given clear instructions step by step on how to do everything, it makes it so easy.
Date published: 2022-01-18
Rated 1 out of 5 by from up up til this year it's always been easy. However, this year it sent me into self employed and all the help of your people could not figure it out so I paid more than I should have and it took 5 hours
Date published: 2022-01-18
Rated 5 out of 5 by from Turbo Tax is greay I have used turbo tax for years. all my returns and information is on file and easy to access
Date published: 2022-01-18
Rated 5 out of 5 by from turbo tax is very easy. i love it very easy and was simple to use, and the live representive was there to walk me through every step
Date published: 2022-01-18
Rated 5 out of 5 by from very easy to file taxes this was my first time filing on my own and was able to get it done fairly quickly
Date published: 2022-01-18
Rated 5 out of 5 by from Turbo Tax- the easy option This is my third year using Turbo Tax and its so easy and accurate.
Date published: 2022-01-18
All TurboTax® Offerings Reviews - Page 449